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1 IT 2015 3 25 IT Copyright 2015 IPA. All rights reserved. PKG , IT ) IT ) 2 Copyright 2015 IPA. All rights reserved. IT IT IT 3 Copyright 2015 IPA. All rights reserved. 941,410 3,062,000 1,452,000 1,446,809 819,000 2,362,300 4,263,000 554,069 365,416 276,000 01,000,0002,000,0003,000,0004,000,0005,0 00,0006,000,0007,000,0008,000,000US(2010 )EU(2013)CHN(2010)IND(2010)JPN(2013)(Wor ker) ICT other sectorsICT sector 4 Copyright 2015 IPA.

2 All rights reserved. 5 IT 2007 2015 Copyright 2015 IPA. All rights reserved. 6 IT 2020 6 IT IT 2015 Copyright 2015 IPA. All rights reserved. IT IT IT 2015 7 IT 2014 Copyright 2015 IPA.

3 All rights reserved. 8 Copyright 2015 IPA. All rights reserved. 7 .3 %1 4 .3 %7 .8 %1 1 .7 %2 0 .2 %4 8 .9 %4 5 .4 %2 9 .1 %4 3 .0 %4 8 .4 %3 9 .1 %2 7 .2 %3 4 .2 %3 4 .7 %2 9 .9 %4 8 .6 %2 3 .6 %2 9 .1 %2 1 .7 %1 0 .4 %1 0 .7 %8 .6 %1 3 .0 %1 9 .2 %1 3 .2 %1 0 .6 %1 1 .9 %3 .1 %7 .7 %3 1 .9 %4 8 .1 %4 7 .4 %0%25%50%75%100% N = 1 0 0 0 N=10009 IT 3K 2010 Copyright 2015 IPA.

4 All rights reserved. N=1000 N=1499 N=300 N=149 N=300 N=300 N=300 N=150 10

5 2010 Copyright 2015 IPA. All rights reserved. (N=37) (N=316) (N=494) (N=153) 11 2010 12 N=310) N=690) N=310) N=690) IT All Rights Reserved, Copyright IPA2015 Copyright 2015 IPA.

6 All rights reserved. 13 Copyright 2015 IPA. All rights reserved. IT IT 14 0 1000 @90 @80 @70 @60 IT IT 16 2014

7 Copyright 2015 IPA. All rights reserved. 17 2014 Copyright 2015 IPA. All rights reserved. A 18 IT SIer SIer IT Copyright 2015 IPA. All rights reserved. 19 Copyright 2014 IPA. All rights reserved. IT & IT 1 20 2014 Copyright 2014 IPA.

8 All rights reserved. IT IT IT 21 IT 2014 2014 Copyright 2014 IPA. All rights reserved. Copyright 2015 IPA. All rights reserved. 22 IT 11-30% 11-30% 0% 0% 2015 Copyright 2015 IPA. All rights reserved. 23 IT 2014 IT 24 2014 IT IT 2012 IT (a) IT 2014 IT (b) IT (a) (b) IT (N=754) 819,000 28,000 IT (N=321) 276,000 10,000 (N=105)

9 - - 1,095,000 38,000 IT 25 2014 Copyright 2015 IPA. All rights reserved. 26 27 23 IT IT IT WEB WEB 28 2013 Copyright 2014 IPA. All rights reserved. 29 IT WEB IT WEB 3 WEB IT WEB 100 IT 0%25%50%75%100%N=213 N=49 31 100 N=56 101 300 N=63 301 1,000 N=28 1.

10 001 N=16 WEB 2013 3 WEB IT IT SE SE 2010 SE 2013 7 30 2013 IT IT 31 2014 WEB B to C WEB 2