IT Management Group Samenvatting ITIL Processen (ITILF)

• ITIL® V3 Foundation Intermediate – dit niveau bestaat uit twee ‘stromingen’: Lifecycle Modules - deze modules zijn bedoeld voor mensen die verantwoordelijk zijn voor de algehele lifecycle van een IT product. Per lifecycle onderdeel worden meerdere processen aangestipt.

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ITIL- BEGRIPPEN ENGELS-NEDERLANDS

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