Jhonson & Jhonson - Ethicon Product Guide

1 IntroductionOur credoFor more than 60 years, a simple, one-page document Our Credo has guided our actions in fulfilling ourresponsibilities to our customers, our employees, the community and our stockholders. Our responsibilities and ethos set out in our Credo are observed and continually strengthened. As our ethical framework, our Credo is the blueprint of all we believe our first responsibility is to the doctors, nurses and patients, to mothers and fathers and allothers who use our products and services. In meeting their needs everything we do must be of highquality. We must constantly strive to reduce our costs in order to maintain reasonable prices. Customers orders must be serviced promptly and accurately. Our suppliers and distributors must have anopportunity to make a fair are responsible to our employees, the men and women who work with us throughout the must be considered as an individual.

2 We must respect their dignity and recognise their must have a sense of security in their jobs. Compensation must be fair and adequate, and workingconditions clean, orderly and safe. We must be mindful of ways to help our employees fulfil their familyresponsibilities. Employees must feel free to make suggestions and complaints. There must be equalopportunity for employment, development and advancement for those qualified. We must providecompetent management, and their actions must be just and are responsible to the communities in which we live and work and to the world community as well. Wemust be good citizens - support good works and charities and bear our fair share of taxes. We mustencourage civic improvements and better health and education. We must maintain in good order theproperty we are privileged to use, protecting the environment and natural final responsibility is to our stockholders.

3 Business must make a sound profit. We must experimentwith new ideas. Research must be carried on, innovative programmes developed and mistakes paid equipment must be purchased, new facilities provided and new products launched. Reserves must becreated to provide for adverse times. When we operate according to these principles, the stockholdersshould realise a fair Products is a name that stands for quality, value and trust in your hospital and a name directed to resetting the standard of care in whatever context our products and services are Products is a global leader in suture products and suture technology, and is one of the mostrecognisable and well respected brand names in the hospital environment. Also within the Ethicon Productsportfolio are other wound management and wound closure technologies designed to reset the standard of careand include; the DERMABOND Topical Skin Adhesive family of products; a range of lightweight mesh anddevices for hernia repair and BLAKE Silicone Drains.

4 As part of the JOHNSON & JOHNSON family of companies, Ethicon Products combines traditional serviceprinciples with the strength and reputation of the world s largest healthcare company. This unique combination ofexcellence, expertise and experience enables us to put our values and beliefs into & JOHNSON, with approximately 110,000 employees, is the world s most comprehensive and broadlybased manufacturer of health care products, as well as a provider of related services, for the consumer,pharmaceutical, and medical device and diagnostic market. JOHNSON & JOHNSON has more than 200 operatingcompanies, in 57 countries around the world, selling products in more than 175 countries throughout the take our responsibilities to the people who rely on us seriously.

5 Patients and their families, doctors andnurses who use our products, employees, the communities, the world environment in which we live and work,and finally our aim is to help healthcare professionals by providing them with the best possible surgical solutions,so helping patients to heal and recover more quickly and acknowledge our position within the wider local and internal communities by dealing fairly and responsiblywith our staff, customers and investors, and by respecting the natural environment, recycling materials andconserving Products staff are highly trained in Product knowledge and surgical procedures and are focused aboutthe changing needs of our customers. As well as a good working relationship with our clinical customers, weunderstand the needs of hospital business managers, finance personnel and other individuals responsible for runningthe complex organisations found in today s healthcare history of partnering and supporting the educational aims and objectives of the principal users of ourproducts, surgeons and nurses, is a recognised and valuable contribution to the health of the nation.

6 34 Professional Education Supportfrom Ethicon ProductsAdding value to innovationOur aim is to help healthcare professionals by providing them with the best possible surgical solutions,so helping patients recover more quickly and Products has a history of partnering and supporting the educational aims and objectives of theprincipal users of our products, surgeons and work closely with many of the healthcare professional organisations and with the Royal Colleges of healthcare Products supports the accredited intercollegiate surgical skills courses by providing delegate packswith suture Product and information, which helps deliver valuable training through specific skills Products offers a wide range of Professional Education support; from educational training material andin-service Product training to educational events featuring live surgery webcasts and specialist training coursesfor our hernia repair are committed to providing our customers with Professional Education to support the advancement ofsurgery and meet the changing demands of world-class surgical Professional Educationis helps us deliver support for educational development, and secures a closer understanding of the needs ofTo find out more about the Professional Educational support from Ethicon Products, please contact your localETHICON commitment to quality ensures that our customers know the products we put in their hands are of thehighest take a beyond compliance approach to our Quality Management Systems and Quality Assurance initiatives.

7 Ethicon Products has a dedicated complaint handling unit, carrying out investigation, testing and reportingin order to provide timely feedback to customers. Should you experience a complaint with any of our Ethicon products, please contact your local Ethicon Reassurance of Quality5 Representative, providing your contact details and the code/lot number of the are committed to aiding the advancement of surgery and helping your team reset the standard of care .At Ethicon Products we fund and execute a varied programme of pioneering investment and research, whichensures that our products are constantly being improved to meet the exacting and ever-developing demands ofmodern we do is based on encouraging fresh ideas, advancing knowledge and developing techniques in orderto improve patient healing, comfort and questioning existing methods, we find better ones.

8 By challenging current practice, we generate new ideasand create new products. By applying the imagination and skills of our dedicated employees and customers,together with state-of-the-art technology, we remain at the forefront of surgical InnovationsWe welcome innovative ideas and solutions from the professional communityAt Ethicon Products, some of the best ideas come from our customers - the surgeons, nurses and other healthcare professionals who know and use our products. Whether it s a new Product idea or a suggestedimprovement to an existing Product - we help bring new ideas to life!If you would like to submit an idea to Ethicon Products, find out more by JOHNSON & JOHNSON, the Internet is an essential part of the way we work and our goal is to be the best-connected healthcare company in the world, as recognised by our customers.

9 We are connecting with customers in new and better ways, web-enabling key business processes to improvespeed, quality and costs. Some of the E-Business options available are as follows;JOHNSON & JOHNSON GATEWAY understand that knowledge is the asset you rely on most for achieving excellence in healthcare specifically around specialty areas for healthcare professionals, JOHNSON & JOHNSON GATEWAYis a valuable website for all your information robust website gives you enhanced enquiry and procurement capabilities. Secure access means you havepersonal ownership of your enquiries and Product procurement Data Exchange (EDI)Electronic data exchange is computer to computer exchange of structured data, sent in a form that allows forautomatic processing with no manual discuss your E-Business needs or to find out more about anyE-Businessof the above services, please contact your localETHICON *ADVANCED NEEDLE COATINGS election & Useof Surgical NeedlesINTELLIGENTGEOMETRYETHALLOY*ADVAN CED NEEDLE COATINGThe Selection & Useof Surgical NeedlesETHICON Products needles are manufactured in a wide range of types, shapes, lengths and diameters.

10 Thechoice of needle to be used must rest with the surgeon, and may take into account several factors such as therequirements of the specific procedure, the nature of the tissue to be sutured, the accessibility of the operativearea, and the preferred techniques of each individual Products needle range is now complimented by the very latest innovation - MultiPass. This uniquecombination of bend-resistant material, intelligent geometry and tip to swage needle coating delivers needlesthat are sharper, stronger and offer better control for optimal GeometryThe unique needle range includes exclusive point profiles such as PRIME Needles and CC Needles whichprovide excellent penetration and the ETHIGUARD Blunt Point Needle which is designed with safety in mind. ETHALLOY Needle AlloyPremium needles are made from an alloy which is exclusive to Ethicon Products.