KSU VPN Client Installation for Windows 10 Configuring ...

1 University Information Technology Services Technology Outreach KSU VPN Client Installation for Windows 10. The following describes how to install the GlobalProtect app to connect to the KSU network from off-campus using a VPN connection on a Windows 10 machine. Configuring Your Off Campus PC or Laptop Determining the Correct Agent to Download 1. In the Windows 10 taskbar, click the Start menu. Figure 1 - Click Start Menu 2. Click Settings. Figure 2 - Click Settings Page 1 of 10. 3. The Windows Settings window will appear. Click System. Figure 3 - Click System 4. The System window will appear. Click About (See Figure 4). 5. The About window will appear. Make note of the System type to determine which GlobalProtect agent to select ( , 64-bit operating system, x64-based processor) (See Figure 4). Figure 4 - About Your PC. Page 2 of 10.

2 Installing the GlobalProtect Agent 1. In your preferred browser, navigate to 2. The Sign In window will appear. Enter your KSU Email Address and password (See Figure 5). 3. Click Sign In (See Figure 5). Figure 5 - Sign In Page 3 of 10. 4. You will be directed to the Duo Authentication window to verify your identity. Follow the appropriate steps to provide verification. Note: To access instructions for Duo setup and verification, please visit the UITS Documentation Center. Figure 6 - Duo Verification 5. You will be logged in and the kennesaw State University VPN window will display a list of available GlobalProtect agent downloads. Click the download link that matches the system type you identified above. For example, the screenshot below is selecting the 64-bit agent. Figure 7 - Click the Download Link Page 4 of 10. 6.

3 The browser will begin to download the file to your computer. Figure 8 - File Download 7. Click the downloaded file ( ) to run the GlobalProtect Installation file. Figure 9 - Run the File 8. The GlobalProtect Setup Wizard window will open to guide you through the Installation process. Click Next. Figure 10 - GlobalProtect Setup Wizard Page 5 of 10. 9. The GlobalProtect Installer will populate a folder location for the Installation . Click Next. Figure 11 - Click Next 10. The GlobalProtect Confirm Installation window will appear. Click Next. Figure 12 - Click Next Page 6 of 10. 11. The Installer window will notify you when the Installation process is complete. Click Close. Figure 13 - Click Close 12. The GlobalProtect window will appear. Enter the portal address (See Figure 14). 13. Click Connect (See Figure 14). Figure 14 - GlobalProtect Agent Panel Note: If the agent panel does not appear, in the Windows10 system tray, click the GlobalProtect Agent Icon.

4 Figure 15 - Click Global Protect Page 7 of 10. 14. The Sign In window will appear. Enter your KSU Email Address and password (See Figure 15). 15. Click Sign In (See Figure 15). Figure 16 - Sign In 16. You will be directed to the Duo Authentication window to verify your identity. Follow the appropriate steps to provide verification. Note: To access instructions for Duo setup and verification, please visit the UITS Documentation Center. Figure 17 - Duo Verification Page 8 of 10. 17. The app will begin the connection process. Figure 18 - Connecting to VPN. 18. When successfully connected, the status indicator will change to Connected and the GlobalProtect icon will change from gray scale to in color. Figure 19 Connected 19. You are now connected to the KSU campus network through the GlobalProtect VPN Client . Page 9 of 10.

5 Disconnecting the VPN Connection 1. To disconnect from the network, double-click the GlobalProtect icon in the system tray. Figure 20 Click the GlobalProtect Icon 2. Click Disconnect. Figure 21 - Disconnect 3. You are disconnected from the VPN when the status indicator changes to Not Connected and the GlobalProtect icon changes to gray scale. Figure 22 - Not Connected For additional support, please contact the KSU Service Desk Page 10 of 10. KSU Service Desk for Faculty & Staff Phone: 470-578-6999. Email: Website: Copyright 2019 University Information Technology Services - kennesaw State University