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MANAGING CONFLICT - Montana State University
Conflict Management Styles 1. Dual Concerns Model 2. Conflict Style Profile. 5/29/2015 12 The Dual Concerns Model Styles of Conflict Management 1. Contending ... Managing Conflict 1. Think first 2. Gain a better understanding 3. Define the problem 4. Offer your best solution 5. Agree on the Resolution
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