Manitoba Security Guard Training Program

1 Manitoba Security Guard Training Program Participant s Manual Manitoba Justice Manitoba Security Guard Training Program ISBN: 0-9733582-5-4 2005 Introduction Introduction You have chosen to become a Security Guard in Manitoba . You need to know the basics so that you can work safely and carry out your duties in a professional way. The law in Manitoba says that you must receive at least 40 hours of Training . This course covers all the important areas needed for this basic Training .

2 It was designed to help you pass the provincial exam and earn your Security Guard certificate. The course is written directly to you, the user, in workbook style. This means that you should actively work in the book. Feel free to underline important ideas, write comments in the white spaces, and answer questions right in the book. This will help you remember the information better than if you just read it. This workbook is written in plain language, and it has a number of study aids to help you learn the material.

3 Before the content of each unit you will find a list of the objectives for the unit. These are the main things that you will learn in the unit. a pre-test so you can see how much you already know about the material in the unit. a list of some of the more difficult words in the unit and an exercise to practice the words. a study tip. an outline of what s coming up in the unit. In the middle of the unit there are check ups so you can see how well you have learned the material in the unit. At the end of each unit you will find a review of the important points from the unit.

4 A test-taking tip. a practice test on the material from the unit. The tests are set up in the same style as the provincial exam. This workbook is not intended to replace professional trainers. If there is anything you do not understand, be sure to let your trainer know. Trainers have the experience to help bring this material to life and to provide you with valuable examples from the Security industry. When you start working as a Guard , you will gain your own important on-the-job experience. You may also want to take other courses such as First Aid or Conflict Resolution to increase your skills and help protect yourself and others as you perform your duties.

5 Manitoba Justice Manitoba Security Guard Training Program Acknowledgements Manitoba Justice Manitoba Security Guard Training Program Acknowledgements In 2002 the Security Industry Standards Advisory Committee, chaired by Al McGregor, issued a report recommending a made in Manitoba curriculum for Security Guard Training . This project is the result of that report. It could not have happened without the very significant support and hard work of the following organizations and individuals: Workplace Prior Learning Assessment and Recognition Committee (WPLAR), Government of Manitoba , and United Food and Commercial Workers Local 832 provided funding for Program development.

6 Manitoba Security Guard Training Program Manuals were developed and written by: Nancy Pinnell, Barbara Reid, The Security Training Development Committee guided all of the work, from drafting outcomes to providing feedback on each unit as it was developed. Committee members included: Dennis Cleaver Initial Security Services Mike Cormier Securitas Canada Graham Dowdell UFCW Local 832 Training Centre Jerry Franc Canadian Corps of Commissionaires Thor Goodmanson Intelicom Security Services Heather Grant-Jury UFCW Training Centre Local 832 Tom Horn Intelicom Security Services, UFCW Local 832 Sandi Howell Industry Training Partnerships Manitoba Advanced Education and Training Randy Johnson, Intelicom Security Services Debbie Jones Initial Security Services.

7 UFCW Local 832 Darcel Lecocq UFCW Local 832 Charlene Muloin Department of Justice, Manitoba Terry Payne OBO Security Nancy Pinnell UFCW Local 832 Training Centre John Pottinger Securitas Canada Barbara Reid UFCW Local 832 Training Centre Fire Prevention Branch of the Winnipeg Fire Paramedic Service Peter Kloos, Jerry Mendres, Marc Proulx gave valuable input and feedback on the Fire unit. Acknowledgements Manitoba Justice Manitoba Security Guard Training Program Winnipeg Police Service Training Academy Constable Charles Alsop, Sergeant Gord Friesen, Sergeant Fraser McIntosh, Staff Sergeant Steve Pilote, Sergeant Jeff Quail, Constable Lloyd Swanson, gave extensive input and feedback for the You and the Law and Bomb Threats units.

8 Trainers and Consultants Jerry Franc of the Canadian Corps of Commissionaires arranged for the writers to attend a number of Training sessions with the Corps. Dennis Cleaver of Initial Security Services provided the writers with Crisis Intervention Training . Richard Cockrem and Travis Hoemsen of Initial Security , and John Cox and Alan Philpot of OBO Security took the writers on patrol with them at various Winnipeg locations and provided valuable on-the-job experience. Debbie Jones of Initial Security and Tom Horn of Intelicom shared their expertise as guards, and supplied the writers with many concrete examples from the Security field.

9 Dick Scott of OBO Security gave helpful feedback on the units as they were completed. Garth Bradley, a retired teacher who is a Guard with Initial Security , reviewed the facilitation guide and gave the writers valuable feedback. Jane Burpee from Schizophrenia Society Inc. Manitoba provided helpful information for the section on people with special needs. The Province of Saskatchewan granted the authors full access to their Security Guard Training Manual and it proved to be a very useful resource. The writers relied heavily on this and other existing Training manuals during their research.

10 Curriculum Supports and Editing Janelle Tarnopolskio created custom graphics. Sara Regehr Neufeld and Carrie Walker-Jones provided final editing assistance. Carrie Walker-Jones helped prepare test questions. Jan McKinnon, Tammy Sigurdur, and Catherine Smallwood of the UFCW Local 832 Training Centre helped with computer related matters, grammar and formatting issues. Table of Contents Section General Duties & Responsibilities 1 Professionalism 2 You and the Law 3 Patrolling 4 Writing Notes & Reports 5 Bomb Threats 6 Access Control & Alarm Systems 7 Traffic Control 8 Fire!