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MASTER POSTAL EXAMS - nelnetsolutions.com

MASTER THEPOSTALEXAMS8thEditionJohn GosneyDawn Rosenberg McKayAbout Peterson s, a Nelnet companyPeterson s ( ) is a leading provider of education information and advice, with books and onlineresources focusing on education search, test preparation, and financial aid. Its Web site offers searchable databases andinteractive tools for contacting educational institutions, online practice tests and instruction, and planning tools forsecuring financial aid. Peterson s serves 110 million education consumers out our Web site at to see if there is any new information regarding the test andany revisions or corrections to the content of this book. We ve made sure the information in this book is accurate andup-to-date; however, the test format or content may have changed since the time of more information, contact Peterson s, 2000 Lenox Drive, Lawrenceville, NJ 08648;800-338-3282; or find us on the World Wide Web at 2008 Peterson s, a Nelnet companyPrevious editions published as24 HourstothePostalExam 2001.

About Peterson’s, a Nelnet company Peterson’s (www.petersons.com) is a leading provider of education information and advice, with books and online

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Transcription of MASTER POSTAL EXAMS - nelnetsolutions.com

1 MASTER THEPOSTALEXAMS8thEditionJohn GosneyDawn Rosenberg McKayAbout Peterson s, a Nelnet companyPeterson s ( ) is a leading provider of education information and advice, with books and onlineresources focusing on education search, test preparation, and financial aid. Its Web site offers searchable databases andinteractive tools for contacting educational institutions, online practice tests and instruction, and planning tools forsecuring financial aid. Peterson s serves 110 million education consumers out our Web site at to see if there is any new information regarding the test andany revisions or corrections to the content of this book. We ve made sure the information in this book is accurate andup-to-date; however, the test format or content may have changed since the time of more information, contact Peterson s, 2000 Lenox Drive, Lawrenceville, NJ 08648;800-338-3282; or find us on the World Wide Web at 2008 Peterson s, a Nelnet companyPrevious editions published as24 HourstothePostalExam 2001, 2003; asPostalExams 1992, 1993, 1994, 1997, 2001; and asMasterthePostalExams, 2005 Stephen Clemente, President; Fern A.

2 Oram, Content Director; Bernadette Webster,Operations Director; Roger S. Williams, Sales and Marketing; Therese DeAngelis,Editor; Jill Schwartz, Production Editor; Ray Golaszewski, Manufacturing Manager;Linda M. Williams, Composition ManagerALL RIGHTS RESERVED. No part of this work covered by the copyright herein may bereproduced or used in any form or by any means graphic, electronic, or mechanical,including photocopying, recording, taping, Web distribution, or information storage andretrieval systems without the prior written permission of the permission to use material from this text or product, complete the PermissionRequest Form at : 978-0-7689-2716-0 ISBN-10: 0-7689-2716-1 Printed in the United States of America10987654321100908 Eighth EditionContentsBefore You to Use This viiSpecial Study re Well On Your Way to Us Your I.

3 A CAREER WITH THE POSTAL SERVICE1 Benefits of Working for the POSTAL and 4 Training and 10 Finding More Information About USPS 11 Summing It 122 POSTAL Service Job Office 14 City or Special Carrier/Special Delivery 15 Distribution Clerk 17 Flat Sorting Machine 18 Mail 19 Mail 20 Mark-Up Clerk 21 Rural 22 Data Conversion 23 Cleaner, Custodian, Laborer 25 Building Equipment 26 Electronic 28 Motor Vehicle Operator, Tractor-Trailer 31 Summing It II: FAMILIARIZE YOURSELF WITH THE TESTS3 What You Need to s It All About?.. 35 Exam 36 Exam 40 Exam 44 EXAMS 916, 931, 932, and 46 EXAMS 230, 238, and 48 Finding Information on Specific 49 Test-Taking 49 Filling In Answer 50 Score Determination and 50 General Test-Taking 51 Summing It 534 Strategies for Address-Checking and 61 Answer 65 Summing It 665 Strategies for Forms Completion and 68 Answer Key and 70 Summing It 716 Strategies for Coding and Memory and 73 Explanation of the Coding 74 Exercise 75 Answer 76 Exercise 76 Answer 76 Summing It 777 Strategies for Number Series and 79 Exercise 81 Answer Key and 82 Exercise Key and 84 Summing It 868 Strategies for Oral Instruction and 87 Exercise 93 Answer 96 Exercise 103

4 Answer 107 Summing It 1109 Personal Characteristics and and 111 Personal Characteristics and Experience 112 Summing It 113 PART III: NINE PRACTICE TESTSP ractice Test 1: EXAMS 473/473-C and Key and 161 Practice Test 2: EXAMS 473/473-C and Key and 191 Practice Test 3: EXAMS 473/473-C and Key and 220 Practice Test 4: EXAMS 473/473-C and Key and 250 Practice Test 5: EXAMS 473/473-C and Key and 280 Practice Test 6: Exam Key and 305 Practice Test 7: Following Oral 321 Practice Test 8: EXAMS 230, 238, Key and 347 Practice Test 9: Basic Key and RECOMMENDED TITLESM aster the Civil Service ExamsCivil Service HandbookCivil Service Arithmetic & Vocabulary ReviewBefore You BeginCongratulations!

5 You have in your hands a powerful tool to ensure your bestchances of getting a great score on the United States POSTAL Service (USPS) EXAMS . By working through this book, taking time to practice the sampleexercises, and studying the various strategies and techniques for tackling allthe various question types, you will put yourself at a significant advantage forachieving a top-notch book contains information on: Every exam given by the USPS for maintenance, operations, and trans-portation positions including Exam 473/473-C and Exam 460 Job requirements Salary and benefits Working conditionsHOW TO USE THIS BOOKThis book is designed as a teach-yourself training course, complete withtest-taking tips and strategies, exercises, and nine full-length practice Iprovides a quick overview of important information you need to knowabout the USPS job market, working conditions, and job IIexplains the EXAMS required for specific USPS positions.

6 It also hasexercises to prepare you for the question types you will encounter on theactual IIIprovides nine full-length practice tests, including detailed answerexplanations, for EXAMS 473/473-C, 460, 710, 230, 238, and 240, as well asexams to test your ability to follow oral instructions and a review of basicskills tested in EXAMS such as 710 and the end of the book provides definitions of some of the mostimportant and frequently used terms you can expect to see during the appli-cation STUDY FEATURESM aster the POSTAL Examsis designed to be as user friendly as it is complete. To this end,it includes several features to make your preparation more chapter begins with a bulleted overview listing the topics covered in the will allow you to quickly target the areas in which you are most It UpEach chapter ends with a point-by-point summary that reviews the most importantitems in the chapter.

7 The summaries offer a convenient way to review key InformationAs you work your way through the book, look for bonus information and advice in themargins of the pages. Information is in the following forms:NOTEN oteshighlight need-to-know information about the POSTAL EXAMS , whether it s detailsabout application and scoring or the structure of the question valuable strategies and insider information to help you score your best onthe POSTAL !Alertsdo just what they say alert you to common pitfalls and misconceptions youmight face or hear regarding the POSTAL RE WELL ON YOUR WAY TO SUCCESSYou ve made the decision to apply to the POSTAL the POSTAL Examswill help prepare you for the steps you ll need to take to achieve your goal from scoringhigh on the EXAMS to finding the best POSTAL Service job for you.

8 Good luck!GIVE US YOUR FEEDBACKP eterson s publishes a full line of resources to help guide you through the exam s publications can be found at your local bookstore or library, and you canaccess us online at You welcome any comments or suggestions you may have about this publication andinvite you to complete our online survey at Or you can fillout the survey at the back of this book, tear it out, and mail it to us at:Publishing DepartmentPeterson s, a Nelnet Company2000 Lenox DriveLawrenceville, NJ 08648 Your feedback will help us make your education and career dreams come You CAREER WITH POSTAL 1 Benefits of Working for the ServiceCHAPTER 2 POSTAL Service JobDescriptionsBenefits of Working forthe POSTAL ServiceOVERVIEW Salary and benefits Training and qualifications Finding more information about USPS positions Summing it upRemember when you were a kid and you took a field trip to your local postoffice?

9 More than likely, a friendly employee gave you a tour of the mail-sorting area, demonstrated how the various computers are used (depending, ofcourse, on your age at the time of the tour), and perhaps gave you a peek intoone of the mail trucks. And, if you re like many people, you left with theimpression that the only thing POSTAL employees do is sort people are familiar with the duties of the city carrier and window clerk,the same friendly employees who may have given you the tour when you wereyoung. However, very few people are aware of the many different tasksrequired in sorting the mail, not to mention the enormous variety of occupa-tions within the POSTAL Service (USPS).

10 Twenty-four hours a day, mailmoves through the typical large post office. It takes a lot of hard work to keepthat mail moving, and that hard work requires the involvement of manypeople performing a broad array of USPS employs nearly 800,000 people, operates more than 37,000 postoffices, and handles more than 212 billion pieces of mail per year, or about8,000 per second. This group includes city carriers; data conversion operators;electronic technicians; mail handlers; mail processing clerks; rural carrierassociates; and sales, services, and distribution associates. Postmasters andsupervisors make up nearly 10 percent of total employment; and maintenanceworkers, which include automotive mechanics, building equipment mechan-ics, custodians, mail processing equipment mechanics, and maintenance me-chanics, comprise about 4 percent.


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