Medi-Span Web Delivery

1 User s GuideMedi- span Web DeliveryiiFront MatterThe following information describes the Medi-Span Web Delivery User s Support Contact InformationFor support for or any other Medi-Span product , contact Medi-Span Customer Support using one of the following methods: Telephone: 1-800-388-8884 E-mail: Internet: : This User s Guide, and the information in the User s Guide, are the confidential and proprietary property of Wolters Kluwer Health, Inc. ( Wolters Kluwer ). This User s Guide, and the information in the User s Guide, may only be used by Wolters Kluwer s customers that have current, signed license agreement in effect with Wolters Kluwer that authorizes the use of the Wolters Kluwer proprietary products available from the Web site that is the subject of this User s Guide.

2 By use of this User s Guide you warrant that you are an authorized representative of a customer with such a valid license agreement. If your organization does not have a valid license agreement in effect, you may not access or use the Wolters Kluwer products available from the Web site that is the subject of this User s Guide. The Web site and the data on or available from the Web site are protected by state, federal, and international intellectual property laws. Use of this User s Guide and data from requires a written license agreement with Wolters Kluwer and the use is governed by the terms of such license. In the event of any conflict between the terms of this User s Guide and a written agreement with Wolters Kluwer, the terms of the written agreement control.

3 This User s Guide may not be copied, translated, distributed, or reproduced in any medium without the prior written approval of Wolters Kluwer is not engaged in rendering medical, legal, pharmaceutical, purchasing, or other professional Kluwer assumes no responsibility for any material that may be linked to, by, or from user of this User s Guide agrees to defend, indemnify and hold harmless Wolters Kluwer and its affiliates and their respective officers, directors, employees, contractors and agents, from and against all claims, damages, liabilities, and expenses (including reasonable attorneys fees and court costs) arising out of, connected with, or resulting in any way from claims against Wolters Kluwer based on the user s use of this User s Guide or If the user is a governmental entity subject to statutory limitations that apply to this indemnification.

4 The user shall provide the indemnifications to the full extent permitted by the statutory of this User s Guide and is subject to the terms and conditions set forth in the User s Guide and in the license agreement between Wolters Kluwer and a customer authorized to use the products that may be accessed through Any use of this User s Guide and constitutes the user's agreement to abide by the terms and conditions of this User s Guide and any terms and conditions posted on Wolters Kluwer may change the terms of use and when the terms are changed the changes will appear in updates to this document or on By using this User s Guide and after any change is posted or included as an update, you agree to be bound by all of the changes as well.

5 You should consult updates to this document or each time you access The terms of use of this User s Guide and the use of are governed by and are to be construed in accordance with the laws of the United States and the State of Indiana, without giving effect to the conflicts of law provisions thereof. If the Uniform Computer Information Transaction Act ( UCITA ) is enacted as part of the law of the State of Indiana, use of this User s Guide and use of will be governed by the law as it exists without reference to or application of the is a trademarked brand name for a product line of Wolters Kluwer Health, Inc. 2009, Wolters Kluwer Health, Inc.

6 Publish Date 05/09 ivDisclaimers and Limitations of LiabilitiesDISCLAIMER OF INFORMATION IN THIS USER S GUIDE AND DATA, INFORMATION, OR PRODUCTS AVAILABLE FROM ARE FURNISHED BY WOLTERS KLUWER AND ACCEPTED BY THE USER AS IS AND WITHOUT ANY WARRANTY WHATSOEVER. WOLTERS KLUWER, ITS AFFILIATES AND LICENSORS MAKE NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO THE INFORMATION IN THIS USER S GUIDE AND DATA, INFORMATION, OR PRODUCTS AVAILABLE FROM , AND WOLTERS KLUWER, ITS AFFILIATES AND LICENSORS DISCLAIM ALL REPRESENTATIONS AND WARRANTIES OF ANY KIND OR NATURE, EXPRESS OR IMPLIED, ARISING OUT OF OR RELATED TO THE INFORMATION IN THIS USER S GUIDE AND DATA, INFORMATION, OR PRODUCTS AVAILABLE FROM OR RESULTS DERIVED THEREFROM, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES REGARDING ACCURACY, QUALITY, CORRECTNESS, COMPLETENESS, COMPREHENSIVENESS, SUITABILITY, SYSTEM AVAILABILITY, COMPATIBILITY.

7 MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NONINFRINGEMENT, OR OTHERWISE (IRRESPECTIVE OF ANY COURSE OF DEALING, CUSTOM OR USAGE OF TRADE). NO WOLTERS KLUWER EMPLOYEE OR AGENT IS AUTHORIZED TO MAKE ANY STATEMENT THAT ADDS TO OR AMENDS THE ABOVE WARRANTIES OR LIMITATIONS. IN ADDITION, THE USER ACKNOWLEDGES THAT THE USE OF AND DATA, INFORMATION, OR PRODUCTS AVAILABLE FROM MAY BE SUBJECT TO LIMITATIONS, DELAYS, LATENCY ISSUES AND OTHER PROBLEMS INHERENT IN THE USE OF THE INTERNET AND ELECTRONIC COMMUNICATIONS, AND THAT WOLTERS KLUWER IS NOT RESPONSIBLE FOR ANY DELAYS, Delivery FAILURES, OR OTHER DAMAGE RESULTING FROM SUCH OF ANYTHING IN THE INFORMATION IN THIS USER S GUIDE AND DATA, INFORMATION, OR PRODUCTS AVAILABLE FROM TO THE CONTRARY, IN NO EVENT SHALL WOLTERS KLUWER, ITS AFFILIATES, OR LICENSORS, OR ANY OF ITS OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS.

8 BE LIABLE TO LICENSEE, ITS AUTHORIZED USERS OR ANY THIRD PARTY WHOSE CLAIM IS RELATED TO USE OF THE INFORMATION IN THIS USER S GUIDE, OR DATA, INFORMATION, OR PRODUCTS AVAILABLE FROM , UNDER ANY THEORY OF TORT, CONTRACT, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY FOR LOST PROFITS, LOST REVENUES, LOST BUSINESS OPPORTUNITIES OR EXEMPLARY, PUNITIVE, SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL OR SIMILAR DAMAGES, EACH OF WHICH IS HEREBY EXCLUDED REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE OR WHETHER A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF vSUCH DAMAGES. THIS LIMITATION OF LIABILITY IS INDEPENDENT OF ANY OTHER REMEDIES THAT WOLTERS KLUWER MAY MajeureWolters Kluwer Health, Inc.

9 , is not liable for any delay or failure in performance resulting from acts of nature or God, civil or military authority, acts of the public enemy, terrorism, war, fires, explosions, earthquakes, hurricanes, floods, vandalism, labor strikes, epidemics, embargo, wide-spread Internet service outages, telecommunications disruptions, or any cause beyond the reasonable control of Wolters Kluwer Health, Web Delivery User s GuidePublished: 05/09 Chapter 1: Introduction .. 1-1 System Requirements ..1-1 product Delivery Timelines .. 1-1 Holiday Schedules .. 1-2 Scheduled Downtimes .. 1-2 Before You Begin .. 1-2 Logging On .. 1-2 Password Reset.

10 1-3 Announcements .. 1-3 Getting 1-4 Online Help .. 1-4 User s Guide ..1-4 Customer Support .. 1-4 Chapter 2: product Downloads .. 2-1 Features .. 2-1 Account .. 2-1 View All Products in this Account .. 2-1 Select 2-1 Extract 2-2 Issue 2-2 product Name .. 2-2 product Description .. 2-2 File 2-2 File Size .. 2-2 Type .. 2-2 Downloaded ..2-3 Before You Begin Downloading Your product (s) .. 2-3 Installing Java .. 2-3 Downloading Your product (s) .. 2-4 Download Progress .. 2-4 Transfer Queue .. 2-5 Download Complete .. 2-5 Download Failed .. 2-6 Chapter 3: Automating Downloads .. 3-1 Medi-Span Web Delivery User s GuidePublished: 05/09 Chapter 1: IntroductionOverviewMedi- span s Web Delivery service, , provides direct access to product downloads.