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National A&E Dashboard: User guide - NHS …

National A&E dashboard : user guide February 2018 We support providers to give patients safe, high quality, compassionate care within local health systems that are financially sustainable. 1 | Contents Contents What is the National A&E dashboard ? .. 2 Accessing the dashboard .. 2 dashboard overview .. 3 Cover page .. 4 Scorecard screen .. 5 Demand screen .. 11 Bed Capacity screen .. 15 Performance screen .. 18 One Pager screen .. 21 Sentinel dashboard .. 21 A&E Daily Performance with Rank .. 27 Daily Activity Report.

2 | National A&E Dashboard: user guide What is the National A&E Dashboard? The National A&E Dashboard has been developed to provide a consolidated view of A&E information that can be shared between various central NHS bodies.

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Transcription of National A&E Dashboard: User guide - NHS …

1 National A&E dashboard : user guide February 2018 We support providers to give patients safe, high quality, compassionate care within local health systems that are financially sustainable. 1 | Contents Contents What is the National A&E dashboard ? .. 2 Accessing the dashboard .. 2 dashboard overview .. 3 Cover page .. 4 Scorecard screen .. 5 Demand screen .. 11 Bed Capacity screen .. 15 Performance screen .. 18 One Pager screen .. 21 Sentinel dashboard .. 21 A&E Daily Performance with Rank .. 27 Daily Activity Report.

2 28 Daily Performance Report .. 30 Daily Missing Submission screen .. 31 Community Bed Capacity .. 32 Indicator Descriptions screen .. 33 2 | National A&E dashboard : user guide What is the National A&E dashboard ? The National A&E dashboard has been developed to provide a consolidated view of A&E information that can be shared between various central NHS bodies. This provides a consistent understanding of A&E performance through the collection of daily situation report (SitRep) data, and enables the NHS to identify pressure points in the system and intervene accordingly.

3 Data is submitted by trusts on a daily basis for the previous 24 hours of activity (midnight to 11:59pm) and snapshots of the data are taken at 8am. Trusts submit this data in the morning and submissions close in the afternoon for reporting purposes. Accessing the dashboard To access the dashboard , open the following web address in your internet browser: The Sign In screen for your NHS Improvement account will now be displayed. This will give you access to the Tableau Analytics section and subsequently the A&E dashboard itself.

4 Enter your user name (which typically ends in but may differ for some providers) and corresponding password. Tick the Remember me box to avoid having to re-enter your log-in details in future. Click Sign In. 3 | National A&E dashboard : user guide Quick tip: If you don t have an NHS Improvement account, the Registration screen will be displayed instead of the Sign In screen. Once registered, reopen the National A&E dashboard via your internet browser. You will either need to sign in with your new account details or be taken straight to the A&E dashboard cover page.

5 For more information about the OKTA registration process and general functionality of the OKTA portal, including creating an NHS Improvement hub account and/or accessing business tools and other applications via the portal, please contact for a copy of the OKTA registration and user guide . dashboard overview The National A&E dashboard provides a summary of operational performance for acute trusts with a type 1 A&E and community trusts. It consists of a cover page and various reports: Scorecard, Demand, Bed Capacity, Performance, the One Pager report, the Sentinel dashboard , A&E Daily Performance with Rank, the Daily Activity Report, the Daily Performance Report, the Daily Missing Submission report and the Community Bed Capacity report.

6 The dashboard also includes an Indicator Descriptions tab which contains a description of each indicator found throughout the dashboard , and explains how these indicators are calculated. 4 | National A&E dashboard : user guide Cover page Having signed in, the cover page (below) is displayed. This provides information on the A&E dashboard and the latest refresh dates and times for the data available within the tool. This page also provides contact details for any related queries and the data sources for the metrics provided in the reports.

7 In addition, the screen displays the number of trusts that have yet to submit the previous day s data. Double-clicking this number will take you to the Daily Missing Submission screen which provides a list of trusts that have yet to submit their data for the day. The page shows a summary of the key performance metrics being collected on the given day. Data is shown at a National , regional or trust level depending on your access and the filters applied. The number of trusts for which data is missing is always the National figure.

8 Click the selected metric to view only the specific data chosen (all other data will grey out ). Select Continue to go to the Scorecard screen. 5 | National A&E dashboard : user guide Scorecard screen The Scorecard screen displays a selection of key criteria which relate to the demand, capacity and performance of A&E trusts at a National , regional and/or provider level, depending on your level of access and the filters you have applied. As well as selecting Continue on the cover page, you can click the tab at the top of the page titled Scorecard.

9 The Daily Scorecard page will now be displayed, providing you with the option to view data and apply filters, including region and trust, to drill down further into the data. The report is divided into three sections: Demand, Bed Capacity and Performance. The number of trusts yet to submit data is shown at the top of the page. Double-clicking this number takes you to the Daily Missing Submission screen that lists the trusts that have yet to submit their data for the day. 6 | National A&E dashboard : user guide A number of filters allow you to specify how you view the data.

10 Select the parameters for the time period you wish to compare with by clicking the drop-down arrow in the Period Comparison field. The Period Comparison filter allows you to compare the current day s data with: yesterday s (in this context today is the previous day and yesterday the day before that; as such, on Wednesday you would be comparing Tuesday s A&E data with Monday s) the one-week average (as such, on Wednesday you would be comparing Tuesday s A&E data with the average for the last seven days from the previous Tuesday to this Monday) the six-week average (as such, on Wednesday you would be comparing Tuesday s data with the average for the previous 42 days from Tuesday six weeks ago to this Monday)


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