New Superintendent Academy New …

1 national park Service Department of the Interior October 2008 New Superintendent Academy New Superintendent handbook 2 Superintendent handbook Table of Contents Introduction ..4 Help us make it better ..4 Conventions ..4 Orientation Regional Workforce Workforce Management Human Resources ..7 Merit System national park Service Workforce Plan ..8 Recruitment (aka How to Fill a Job) ..9 Standard PD Library ..10 Employee Performance-Based Actions ..12 Incentive Adverse Actions ..12 Violence in the Work Place -- under development ..12 Employee Assistance Program ..13 Alternative Dispute Resolution (ADR).

2 14 Equal Employment Opportunity Affirmative Employment EEO Reasonable EEO Discrimination Complaint Business Travel and Permanent Change of Funding ..21 Property Management Supplemental Regulations ..23 Commercial Visitor services ..27 Partnerships and Visitor Experience ..29 Associations and Friends Groups ..29 Working with the Media and Political Conservation and Outdoor Recreation (COR)..34 national Trails System ..35 Rivers, Trails, and Conservation Assistance (RTCA) ..37 Challenge Cost-Share Program ..37 Wild and Scenic Rivers ..38 Hydropower Assistance ..40 The Solicitor s 41 Federal Lands to Parks (FLP) Program.

3 41 Land and Water Conservation Fund State Assistance The Solicitor s Office ..43 Visitor and Resource Line of Duty Deaths ..43 Emergency Management ..45 Incident Management Wilderness ..49 3 Superintendent handbook Fire Management ..52 Situations That Shout Watch-out! ..55 park Planning, Facilities and Facilities Management ..55 park Housing ..57 Storm Damage/Emergency Safety in a Nutshell ..60 Compliance ..61 Cultural Natural Resource Stewardship and Natural Resource Program Office of the Center Director ..65 Office of Inventory, Monitoring & Evaluation (OIME) ..65 Office of Natural Resource Information Systems.

4 66 Office of Education and Outreach ..66 Air Resources Division ..67 Environmental Quality Division ..69 Geologic Resources Division ..70 Water Resources Office of the Associate Director of Natural Resource Stewardship and Science ..71 NPS Cooperative Ecosystem Studies Critical Training for Acronyms ..83 4 Superintendent handbook Introduction Welcome to the Superintendency! This handbook is designed for first-time superintendents, but we hope it will continue to serve as a handy reference as time goes by. It has been adapted for Servicewide use from a handbook created for and by new superintendents in the Pacific West Region.

5 It is not intended to be exhaustive, but it will provide resources and basic information from which you can begin to gain some insights on a given topic. Help us make it better As you find need for information that is not in the handbook , notify the staff of the New Superintendent Academy . They will keep information up to date, ensuring that the handbook continues to be a valuable resource. Conventions If you are viewing this document electronically you have an advantage over those reading a paper copy. Throughout this document you will find Hyperlinks (text highlighted like this). These links will do one of two things.

6 1. open a document from the web, or 2. go to a website that has information pertaining to that subject. In order to access the second two types of information you will need to be able to access the internet. If you are reading a paper copy, you will not have access to these linked documents. Since much of this material is dynamic (people move around to different parks, policies change, etc.) the most current information will be available on the websites that are referenced throughout this document. These websites are included in special reference boxes at the end of each section so that you can easily find the link that you need for a given topic.

7 Names listed in blue are people that you should get to know as they are key program leads that you will work with often. Orientation Tips As a Superintendent , you will be collaborating with a wider range of regional office personnel than you may have previously done. Here are some tips for getting to know your new allies. Region Schedule a meeting with the Regional Director and Deputy Regional Director in the Regional Office. Request a tour and an introduction to program chiefs and staff so you (and they) can put faces to names. So often, regional staff interact with park staff without the advantage of having met individuals in person.

8 While not essential, the personal contact is a good underpinning for conversations that you will need to have in the future. park When you first arrive at the park , the Regional Director or Deputy Regional Director (or both) will likely introduce you to the staff in person. A formal installation will occur, to which the media, partners and neighbors will be invited. But your initial meeting may be combined with an all staff meeting and/or presentations by key staff on current issues. This will raise your awareness of current issues, and will allow the Regional Director and/or Deputy to be exposed to the information as well.

9 Later in the day you could have a meeting with key staff and the RD/DD to discuss more 5 Superintendent handbook critical issues, and/or have an opportunity to discuss transition issues with your predecessor. Consider how you could structure these interaction(s) to support your NSA Transition Issue. Regional Offices The national park Service has seven regional offices. Alaska Intermountain Midwest national Capital Northeast Pacific West Southeast To access information about the regional offices: a) access the NPS intranet, at b) across the top of the page, select "Regions" tab c) along the left column, select Regions d) select information by Region Information on the Washington Office (which does have superintendents in addition to program managers), can be found.

10 A) access the NPS intranet, at b) across the top of the page, select "WASO" tab c) along the left column, select Directorates or Select an Office 6 Superintendent handbook national park ServiceHeadquarters OrganizationDIRECTORMary A. BomarDeputy DirectorSupport ServicesLindi L. HarveyRegional DirectorsAssociate Director,Cultural ResourcesJan MatthewsDeputy DirectorOperationsDaniel N. WenkAssociate Director, park Planning, Facilities, and LandsSteve WhitesellAssociate Director,Visitor and Resource ProtectionKaren Taylor-GoodrichAssistant Director,Business ServicesKate Stevenson Associate Director.