NxE Information and Configuration Tool ... - …

1 NxE Information and Configuration ToolTechnical BulletinLIT-1201990 Release Technologies & of 3 Features of the and Connections 17 Trace Date and Time 20 FTP Sessions Between NCT and 20 Start SSH on the Tools All Debug , Etc. 25 Detailed the Computer and Operating System 26 Installation 27 Metasys Software Requirements for NxEs Connecting to the the IP Address of an the IP Address of an NxE Using the NCT to Discover the 30 Finding the IP Address of an NxE Using the NCT to Capture the SNMP 30 Using the Advanced Advanced FTP and Telnet Servers in the Advanced crash and sending non-crash files on an Remote Desktop with the 38 Using Remote Desktop with Windows 7 and later operating Engine 38 Synchronizing the time between the NxE and your 39

2 Windows Security possible reasons for NCE25, NAE35, or NAE45 Desktop to NxE55 May Not Enable Access to the Local 40 NxE Information and Configuration Tool Technical BulletiniiDocument IntroductionThis document describes how to install the NxE Information and Configuration Tool (NCT orNIC Tool) and use the NCT to discover, identify, monitor, collect Configuration Information , andtroubleshoot NxEs on Metasys networks. It also describes how to transfer files between a computerrunning the NCT and otherwise specified, the term NxE in this document refers to Network Automation Engines(NAEs), Network Control Engines (NCEs), and Network Integration Engines (NIEs).

3 See Features ofthe NCT and NCT Overview for more Information on the NxEs supported by this of changesThe following Information is new or revised: Updated screens throughout the document to indicate the new or revised content. Added content to indicate the NCT differences for network engines that run the Windows Embedded operating system (OS) with network engines that run a Linux OS. Added Information about the new features related to network engines that run a Linux OS, inparticular Start SSH on the Tools Tab and Using SSH connection in the Advanced of the NCTThe NCT includes the following features: The NCT is compatible with all network engines, including those updated with the Linuxoperating system at Release (NCE25, NAE35, NAE45) and Release and later (NAE55).

4 The NCT is required if you want to access an NxE55 engine at Release or earlier withRemote Desktop. To improve network security, the capability to access an NxE55 from anyWindows computer on the building network with the Remote Desktop Connection applicationhas been disabled. The NxE55xx-2 and NxE55xx-3 engines at Release that run the Linuxoperation system use a different remote connection type called secure shell (SSH). The NCT hasan SSH option to access these network engines. The NCT identifies the Metasys software release version and build number when a compatibleNxE is discovered.

5 The NCT can discover NxEs on your Metasys networks. You can also use SCT for device discovery. The NCT can run on a computer at the same time as the NAE/NIE Update Tool. Multiple instances of the NCT can run at the same time on the same computer. Discovered NxEs can be sorted according to model number, MAC address, host name, IP address,or order discovered. Advanced users, such as field technicians, should use the NCT for devicediscovery. The NCT can collect device debug files. Advanced users, such as field technicians, should use theNCT to collect device debug files.

6 You can also use SCT to collect device debug OverviewWith the NCT software tool, you can quickly discover Metasys NxEs on Ethernet networks anddisplay some basic Information regarding the discovered NxEs such as model number, MACaddress, IP address, host name, NxE OS version, and Metasys software release Information and Configuration Tool Technical BulletinYou can also use the NCT to retrieve, copy, and transfer NxE files from a connected NxE; diagnoseand troubleshoot NxE problems; and edit NxE parameters. Other operations include monitoringSNMP traps and starting the NxE s Site Management Portal user NCT supports almost any model of network engine, except the software-based models, theNxE85 and NIE89, and older NxE55xx-0 engines.

7 For a list of which network engines the NCTsupports, see Metasys Software Requirements for NxEs Connecting to the : The hardware platforms, operating systems, and other features of the small-capacityengines (NAE35s, NAE45s, and NCE25s) differ from the large-capacity engines (NAE55s andNIE55s); therefore, some of the NCT diagnostic Information , features, and procedures differdepending on the NxE type. Also, some operations for network engines that run a WindowsEmbedded operating system differ from those that run the Linux operating system. Thesedifferences are called out in this document where DocumentationTable 1.

8 Related DocumentationFor Information onSee DocumentHow to update a NAE or NCENAE/NIE Update Tool Help (LIT-12011524)How to set up an NAE for network connectivity,how to access the NAE user interface via aweb browser, and how to set the basic NAEparametersNAE Commissioning Guide (LIT-1201519)How to set up an NCE25 for networkconnectivity, how to access the NCE25 userinterface via a web browser, and how to set thebasic NCE25 parametersNCE Technical Bulletin (LIT-12011267)How to use the SCT for device discovery anddevice debuggingMetasys SCT Help (LIT-12011964)Component OverviewThis section describes the NCT screens, tabs, features, functions, and the associated user actionsfor the NCT user : The NCT can operate in Normal mode or Advanced mode.

9 Typically, you should usethe NCT in Normal mode. Use the Advanced mode with the guidance of your local JohnsonControls service/support representative. The NCT screens in this document are shown in theAdvanced mode to display all available features. Items that appear only in Advanced Mode arehighlighted in gray. See Using the Advanced Mode for more and Connections tabUse the Connections tab (Figure 1 and Figure 2) to connect to the NxE, determine which NxEsare online, and log connection errors. Figure 1 shows the NCT when the NCT is started, prior todiscovery of NxE engines and prior to connecting to an NxE you start the NCT, the Connections tab appears as the default screen.

10 Prior to connecting toan NxE, the NCT displays a red banner with Disconnected displayed on the banner. Also, only theConnections and About, Etc. tabs are available prior to connecting to an Connections tab presents different options depending on whether you are using the NCT inNormal mode or Advanced mode. The Advanced mode includes all of those options present inNormal mode, as well as options that are only available in Advanced mode. All options are shown inFigure 2 and described in Table Information and Configuration Tool Technical Bulletin4 Figure 1: NCT and Connections tab prior to discovery of NxEs and connection to an NxEFigure 2 shows the NCT with NxE engines discovered and one of the discovered engines connectedto the Information and Configuration Tool Technical BulletinFigure 2: NCT showing Connections tab in the Advanced modeNote: Shaded callouts signify those features that are only available in Advanced are described in the following 2.