OEATIONAL EQUIREMENTS

1 HOST CITY CONTRACT OPERATIONAL REQUIREMENTSJUNE 2018 Host City Contract - Operational Requirements June 2018 Host City Contract - Operational Requirements June 2018 2018 International Olympic Committee all rights reserved Cover: 2018 Int el Host City Contract - Operational Requirements June 2018 Erratum (10 October 2018) This document was first published on 2 July 2018. It has been modified on 10 October 2018 to include the following corrections: Page 24, ACM 04 Stakeholder Accommodation Requirements table Stakeholder Group (SG) Subgroup Population # Rooms (Winter) Media Rights Holders Hospitality Rights Holders Hospitality 750 Broadcasters Production OBS Production 10,500 10,000 Rights Holders Production Written and Photo. Press World News Agencies 2,500 Individual written and photographic press Totals 23,860 Page 38, 4. Brand, Identity and Look of the Games Introduction More information on the topics covered in this section is available in the Olympic Games Guide on Brand, Identity and Look of the Games, the following annex and any cross-referenced documents listed within them: BIL Annex 1 - Specifications on IOC Uniform Guidelines for OCOG, Olympic Torch Relay and Marketing Partners Workforce at the Olympic Games Uniform General Rules for OCOG, Olympic Torch Relay and Service Providers.

2 Page 40, BIL 10 Dual branding Wherever possible, and in particular in Back-of-House (BOH) areas and operations ( workforce uniforms, fleets, etc.) except on the FOP, apply dual branding to simplify the transition, subject to IOC and IPC approval. Page 41, BIL 17 Uniforms Based on the BIL Annex 1 Specifications on IOC Uniform Guidelines for OCOG, Olympic Torch Relay and Marketing Partners Workforce at the Olympic Games Uniform General Rules for OCOG, Olympic Torch Relay and Service Providers, submit the OCOG uniform branding guidelines and uniform designs to the IOC for approval in advance of production. Page 221, Annexes BIL Annex 1 Specifications on IOC Uniform Guidelines for OCOG, Olympic Torch Relay and Marketing Partners Workforce at the Olympic Games Uniform General Rules for OCOG, Olympic Torch Relay and Service Providers (June 2018)* CER Annex 2 Specifications on Victory Ceremony Staging and Announcements Scripts (June 2015 2018) * CER Annex 3 - Specifications on Protocol Elements for Ceremonies (June 2018) * Host City Contract - Operational Requirements June 2018 Page 5 of 292 Table of content Acronyms.

3 7 Foreword ..12 1. 2. Accreditation ..33 3. Arrivals and 4. Brand, Identity and Look of the Games ..38 5. Business Development ..44 6. Ceremonies ..47 7. City Activities and Live Sites ..55 8. City Operations ..57 9. Communications ..58 10. Culture ..61 11. Digital Media ..64 12. Education ..70 13. Energy ..72 14. Engagement ..75 15. Finance ..77 16. Food and Beverage ..81 17. Games Delivery ..83 18. Information and Knowledge Management ..89 19. Language Services ..92 20. Marketing Partner Services ..93 21. Media ..96 22. Medical Services ..104 23. NOC/NPC Services ..111 24. Olympic/Paralympic Family and Dignitary Services ..115 Host City Contract - Operational Requirements June 2018 Page 6 of 292 25. Olympic and ParalympicTorch Relays ..120 26. People Management ..125 27. Protection and Respect of Human Rights ..127 28. Protocol ..129 29. Rights Protection ..134 30. Safety.

4 143 31. Signage ..147 32. Sourcing and Resource Management ..150 33. Spectators ..152 34. Sport (including IF Services) ..154 35. Sustainability and Legacy ..165 36. Technology ..169 37. Ticketing and Hospitality ..174 38. Transport ..182 39. Venues ..200 40. Villages Manage Annexes ..221 Host City Contract - Operational Requirements June 2018 Page 7 of 292 Acronyms Acronym Definition AAA Accommodation Allocation Agreement AHU Air Handling Unit AIOWF Association of International Olympic Winter Sports Federations ANOC Association of National Olympic Committees ASOIF Association of Summer Olympic International Federations ATM Automated Teller Machine ATR Authorised Ticket Reseller ATV All Terrain Vehicle AV Audio-visual BI Background Instrumental BIO Broadcast Information Office BMS Building Management System BOH Back of House BV Background Vocal CAD Computer-aided Design CAS Court of Arbitration for Sport CATV Cable Television CCR Commentary Control Room CCTV Closed Circuit Television CD Compact Disc CEO Chief Executive Officer CIE Commission internationale de l clairage/International Commission on Illumination CIS Commentator Information System

5 CRI Colour Rendering Index CRM Customer Relationship Management CT Computed Tomography CV Coefficient of Variation D&O Directors and Officers DCAS Detailed Competition Activity Schedule DCO Doping Control Officer DD Detailed Design DDA Different Discipline Athletes DDP Domestic Dignitary Programme DDS Direct and Dedicated Services DOS Directory of Services DRM Delegation Registration Meeting DSLA Detailed Service Level Agreement Host City Contract - Operational Requirements June 2018 Page 8 of 292 Acronym Definition DVD Digital Video Disc EB Executive Board EBU European Broadcasting Union EMR Electronic Medical Record ENG Electronic News Gathering ET End Title FFE Furniture, Fixtures and Equipment FOH Front of House FOP Field of Play FX Foreign Exchange GAISF Global Organisation of International Sport Federations GDP Games Delivery Plan GR Glare Rating HCC Host City Contract HLD High Level Design HOG Head of Government HOS Head of State HSSM High Speed Slow Motion HVAC Heating.

6 Ventilation and Air Conditioning IBC International Broadcast Centre iDCO International Doping Control Officer IDP International Dignitary Programme IEC International Engineering Consortium IESNA Illuminating Engineering Society of North America IF International Federation IMGA International Masters Games Association INFO+ Games Information System IOC International Olympic Committee IOPP International Olympic Photo Pool IP Intellectual Property IPC International Paralympic Committee IPP Internationally Protected Person IPR Intellectual Property Rights ISO International Organisation for Standardization IT Information Technology ITA International Testing Authority ITO International Technical Official Host City Contract - Operational Requirements June 2018 Page 9 of 292 Acronym Definition ITVR International Television and Radio IUCN International Union for Conservation of Nature JMPA Joint Marketing Programme Agreement JOOG Joint Operators Olympic Group JSF Joint Steering Forum KPI Key Performance Indicator LAN Local Area Network LED Light Emitting Diode LOC Local Organising Committee MBC Mountain Broadcast Centre MHE Materials Handling Equipment MMC Mountain Media Centre MOC Main Operations Centre MOU Memorandum of Understanding MPA Marketing Plan Agreement MPC Main Press Centre MPCP Marketing Partner Coach Programme MRI Magnetic Resonance Imaging MS Master Schedule MT Main Title MVA Mega Volt Amp NADO National Anti-Doping Organisation NF National Federation NOC National Olympic Committee NPC National Paralympic Committee NTO National Technical Official OB Outside Broadcast OBO Olympic Broadcast Organisation OBS Olympic Broadcasting Services OCOG Organising Committee for the Olympic and Paralympic Games OCS Olympic Channel Services SA ODF

7 Olympic Data Feed OFA Olympic Family Assistant OFH Olympic Family Hotel OGKM Olympic Games Knowledge Management OGLM Olympic Games Learning Model OHR Olympic Hotel Rate OIAC Olympic Identity and Accreditation Card OIS Olympic Information Service OLC The Olympic Club Host City Contract - Operational Requirements June 2018 Page 10 of 292 Acronym Definition OPP Occasional Presentation Position ORIS Olympic Results and Information Services OSC Olympic Studies Centre OTR Olympic Torch Relay OVEP Olympic Values Education Programme OVP Olympic Village Plaza OZ Operational Zone PCC Protocol Coordination Centre PEQ Paralympic Entries and Qualification PFA Paralympic Family Assistants PFH Paralympic Family Hotel PHC Paralympic Hospitality Centre PHR Paralympic Hotel Rate PJMPA Paralympic Joint Marketing Programme Agreement PNS Paralympic News Service POE Port of Entry PQ Power Quality PR Project Review PRIS Paralympic Results and Information Services PSA Pedestrian Screening Area PSLA Principle Service Level Agreement PTR Paralympic Torch Relay RF Radio Frequency RGB Red/Green/Blue RHB Rights-Holding Broadcaster RO Responsible Organisation RTDS Real-time Data System RZ Residential Zone SDA Same Discipline Athlete SDP Sport Delivery Plan SEO Search Engine Optimisation SEQ Sport Entries and Qualification SGH Stakeholder Group Hotel SHR Stakeholder Hotel Rate SIC Sports Information Centre SLA Service Level Agreement SMP Sustainability Management Plan SRS Ski Racing Suppliers Association TER Telecommunications Equipment Room TLCI Television Lighting Consistency Index Host City Contract - Operational Requirements June 2018 Page 11 of 292 Acronym Definition TOC Technical Operations Centre TOP The Olympic Programme TSP Ticketing System and Service

8 Provider UG Uniform Gradient UK United Kingdom UN United Nations UPS Uninterruptible Power Supply USD United States Dollars VAPP Vehicle Access and/or Parking Permit VAPPS Vehicle Access and/or Parking Permit Scheme VCP Vendor Certification Programme VD Visual Dance VI Visual Instrumental VLAN Virtual Local Area Network VMC Venue Media Centre VOP Venue Operating Plan VS Visual Source VSA Vehicle Screening Area VUA Venue Use Agreement VV Visual Vocal WADA World Anti-Doping Agency WBB World Broadcaster Briefing WBM World Broadcaster Meeting WFSGI World Federation of the Sporting Goods Industry YOGOC Youth Olympic Games Organising Committee Host City Contract - Operational Requirements June 2018 Page 12 of 292 Foreword I. Purpose and relationship with other documents a) The New Norm Following the recommendations of Olympic Agenda 2020, the International Olympic Committee (the IOC ) Executive Board and IOC Session adopted a report entitled the Olympic Games: The New Norm in February 2018.

9 It includes over one hundred practical measures aimed at reducing the cost and complexity of the Olympic and Paralympic Games delivery model and covers the entire lifecycle of a Games edition from candidature to organisation and legacy. The Host City Contract Principles 2026 (the HCC - Principles ) and Host City Contract Operational Requirements 2018 (the HCC - Operational Requirements ) reflect changes generated by the New Norm providing greater flexibility and enhanced assistance and support from the IOC and the Olympic Movement stakeholders. The HCC - Operational Requirements 2018 are a first step towards the full implementation of the New Norm, a process that will continue in the years to come. In relation to the areas addressed in the HCC - Operational Requirements, the IOC and other Olympic Movement stakeholders will closely collaborate with the Organising Committees for the Olympic and Paralympic Games (the OCOG ) to identify innovative solutions and customise requirements to better reflect the local context in order to achieve the objectives of the New Norm, to make the Olympic Games delivery cost-efficient and effective.

10 To effect this, the New Norm encourages OCOGs to leverage the expertise and capabilities of local event or venue operators, the IOC and its controlled entities, the International Federations (the IFs ), the National Federations(the NFs ), the Marketing Partners and other third parties having relevant experience. b) The Host City Contract This HCC - Operational Requirements document forms an integral part of the Host City Contract (the HCC ) for each edition of the Olympic and Paralympic Games. The HCC is the contract concluded between the IOC and the city elected to host the Olympic and Paralympic Games (the Host City ), the National Olympic Committee of the Host Country (the Host NOC ) and the OCOG. In accordance with the Olympic Charter, other signatories to the HCC such as the regional or national governments can be added, where appropriate according to the specific context of a Games project.