OECD Guide to Measuring The the Information …

1 OECD Guide to Measuring the Information Society 2011. OECD Guide to Measuring the Information Society 2011. This work is published on the responsibility of the Secretary-General of the OECD. The opinions expressed and arguments employed herein do not necessarily reflect the official views of the Organisation or of the governments of its member countries. Please cite this publication as: OECD (2011), OECD Guide to Measuring the Information Society 2011, OECD Publishing. ISBN 978-92-64-09598-4 (print). ISBN 978-92-64-11354-1 (PDF). Corrigenda to OECD publications may be found on line at: OECD 2011. You can copy, download or print OECD content for your own use, and you can include excerpts from OECD publications, databases and multimedia products in your own documents, presentations, blogs, websites and teaching materials, provided that suitable acknowledgment of OECD as source and copyright owner is given.

2 All requests for public or commercial use and translation rights should be submitted to Requests for permission to photocopy portions of this material for public or commercial use shall be addressed directly to the Copyright Clearance Center (CCC) at or the Centre fran ais d'exploitation du droit de copie (CFC). at FOREWORD. Foreword T he OECD Guide to Measuring the Information Society provides a standard reference for statisticians, analysts and policy makers in the field of Information and Communication Technologies (ICTs). It summarises the statistical standards and definitions developed by the OECD Working Party on Indicators for the Information Society (WPIIS) to inform the activities of the Committee for Information , Computer and Communications Policy (ICCP).

3 The Guide was first released on line in 2005 and has been updated every second year to reflect changes in the Information society and its measurement. The 2011 Guide is the first print edition; it was prepared by the Economic Analysis and Statistics Division (EAS) of the OECD Directorate for Science, Technology and Industry. OECD Guide TO Measuring THE Information SOCIETY 2011 OECD 2011 3. TABLE OF CONTENTS. Table of Contents Preface .. 9. Chapter 1. Introduction .. 11. The Information society, in statistical terms .. 12. The Guide and its rationale .. 12. Users of the Guide .. 16. Scope and content of the Guide .. 16. Output: Publication of Information society statistics.

4 17. Chapter 2. ICT Products .. 19. Introduction .. 20. The ICT product classification .. 21. International trade in ICT products .. 22. The price and quality of ICT products .. 22. Notes .. 26. References .. 26. annex OECD Classifications of Information Economy Products .. 28. Chapter 3. ICT Infrastructure .. 49. Introduction .. 50. Public switched telecommunication networks (PSTN) .. 51. The Internet .. 51. Quality of services .. 54. Infrastructure investment .. 55. Tariffs .. 55. Notes .. 55. References .. 56. Chapter 4. ICT Supply .. 57. Introduction .. 58. The ICT sector definition .. 58. Production of ICT goods and services outside the ICT sector.

5 60. The impacts of the ICT sector .. 60. ICT patenting activity .. 61. Notes .. 66. References .. 67. Chapter 5. ICT Demand by Businesses .. 69. Introduction .. 70. OECD model survey of ICT use by businesses .. 70. OECD Guide TO Measuring THE Information SOCIETY 2011 OECD 2011 5. TABLE OF CONTENTS. E-commerce .. 71. E-business .. 75. ICT investment and expenditure by business .. 78. The economic impacts of ICT investment and ICT use .. 80. Notes .. 83. References .. 84. annex OECD Model Survey of ICT Use by Businesses .. 86. Chapter 6. ICT Demand by Households and Individuals .. 113. Introduction .. 114. OECD model survey of ICT access and use by households and individuals.

6 114. E-commerce .. 115. The social and economic impacts of ICT use by households and individuals .. 115. Notes .. 116. References .. 116. annex OECD Model survey of ICT access and use by households and individuals .. 117. Chapter 7. Content and Media .. 141. Introduction .. 142. The Content and media sector definition .. 143. The Content and media product classification .. 143. Digitised products .. 144. A sectoral study approach to Measuring digital content .. 145. Notes .. 148. References .. 148. annex OECD Definitions of the Information Economy Sectors .. 149. Chapter 8. The International Scene and the Road Ahead .. 167.

7 Introduction .. 168. The international scene .. 168. Future challenges for the OECD .. 172. Conclusion .. 173. References .. 174. annex Member Countries' ICT Statistics Collection Work .. 175. annex Non-member Economies .. 176. annex Measurement Issues for Developing Economies .. 191. Tables Broad level categories for ICT products .. 22. ICT products .. 34. Content and media products .. 37. Correspondence between CPC Rev. 2, HS 2007, HS 2002 and HS 1996. classification for ICT goods .. 40. Definition of ICT-related patents, based on IPC codes .. 65. The 2001 OECD definitions of e-commerce transactions and interpretation guidelines.

8 72. 6 OECD Guide TO Measuring THE Information SOCIETY 2011 OECD 2011. TABLE OF CONTENTS. The 2009 definition of e-commerce .. 72. The framework for measurement .. 74. OECD model questionnaire for ICT use by businesses (2005) .. 99. OECD model questionnaire for ICT access and use by households and individuals (2005) .. 127. Broad level categories for content and media products .. 144. Availability of the core ICT indicators on ICT infrastructure and access, 2009 or latest available year .. 177. Availability of the core ICT indicators on access to, and use of, ICT by households and individuals in non-OECD member economies, 2009 or latest available year.

9 182. Availability of the core ICT indicator: Individuals who used the Internet in the last 12 months, by location (HH8), in non-OECD member economies, 2009 or latest available year .. 186. Availability of the core ICT indicators on use of ICT by businesses in non-OECD member economies, 2009 or latest available year .. 187. Availability of the core ICT indicators on use of ICT by businesses in non-OECD member economies, 2009 or latest available year .. 188. Availability of the core ICT indicators on ICT in education in non-OECD member economies, 2009 or latest available year .. 189. Figures Information society statistics conceptual model.

10 13. Development of e-commerce markets and measurement priorities: the S-curve .. 13. OECD Information economy sectoral and product definitions .. 29. Overlap between the Information technology, telecommunications and Information content activities of firms (adapted from a Finnish model) . 150. OECD Guide TO Measuring THE Information SOCIETY 2011 OECD 2011 7. PREFACE. Preface F or the last decade or so, developments in Information and communication technology (ICT) have attracted increasing attention. The need for statistics and analysis to support and inform policy making in this area has grown in parallel. Since 1999, the OECD Working Party on Indicators for the Information Society (WPIIS) has been providing statistical standards and comparable data to member countries and to the wider international community.