OmniPCX Enterprise Communication Server

1 Alcatel-Lucent OmniPCX Enterprise Communication Server The expert Enterprise phone system for medium, large and very large-sized companies Alcatel-Lucent OmniPCX Enterprise Communication Server (CS) offers business communications designed for the digital age. It connects the entire Enterprise and provides organisations the freedom, quality, and agility they need to grow their business. OmniPCX Enterprise CS Purple is the next generation of business communications solution, featuring advanced and flexible calls management, multimedia conversations, cloud openness and hybrid cloud connectivity with Rainbow by Alcatel-Lucent Enterprise to integrate mobility, video conferencing, and secure group messaging into your business applications. Features Benefits Excellent voice connectivity to customers Quality business response: Zero lost calls; powerful com-munication tools ensure and employees instant connection to the right people Ensure employees can call wherever they Mobility: Standardized Communication experience across the organization.

2 Are, on any device employees can use desk phones, wire-less handsets, or softphones at the office, on site, at home or on the move A borderless and mobile collaboration Instant business response: Employees exchange instant messages, video, and application lets employee connect the screen sharing with their teams and business community while leveraging the phone system to the Alcatel-Lucent Rainbow office phone cloud-based unified communications service Simplicity: Unified communications delivered by a cloud service connected to the phone system; seamless user experience; agile IT operations Serve users across multiple sites, with Cost-saving: Expect lower telecom bills with free Voice over IP (VoIP) across guaranteed high availability sites, built-in least-cost routing and centralized trunks to SIP, and traditional service providers Reliability: High-availability options maintain vital business continuity during network or Server outages Datasheet Alcatel-Lucent OmniPCX Enterprise Communication Server Technical specifications Alcatel-Lucent 8028s, 8058s, See on-the-phone presence status 8068s, 8078s Premium Search directory and click to Premium Business DeskPhones (IP) call from desk phone or cordless Communications Alcatel-Lucent 8029s, 8039s handset User experience Premium DeskPhones (digital) Pop-up notification when phone Centralized directory with call by Alcatel-Lucent IP Desktop rings name Softphone Communication history Multi-line telephony Alcatel-Lucent 8158s, 8168s Call to/from Rainbow client Call options, including speed dial WLAN Handsets (WebRTC Gateway).

3 Audio conferencing Alcatel-Lucent 8232 8242, 8234, One number service: desk phone, 8244, 8254, 8262, 8262EX DECT Rainbow smartphone and desktop Personal and Enterprise call routing handsets apps and forwarding Premise-based UC&C: Call shift of current session between Essential Business desk phone and mobile device of OpenTouch Multimedia Services Communications choice Alcatel-Lucent OpenTouch Call-back and call history features User experience Conversation user experience Multi-line telephony Messaging notification and control Messaging Personal call forwarding Contextual voice prompts Integrated voice messaging: Informal group features Informal group features Alcatel-Lucent 4645 Voice Message waiting indication Desk-sharing for shared offices Messaging Service Computer Telephony Integration (CTI). ALE Enterprise and Essential Unified messaging and fax: Supervision DeskPhones (IP) OpenTouch Multimedia Services Alcatel-Lucent Premium Supported phones Centralized voice messaging: DeskPhones (IP) Session Initiation Protocol (SIP) Alcatel-Lucent OpenTouch Message Logon, logoff, re-logon ALE SoftPhone Center Automatic logoff Alcatel-Lucent 8088 Smart Centralized fax management: DeskPhone Alcatel-Lucent OpenTouch Fax Manager/assistant Alcatel-Lucent 8028s Premium Center Teams DeskPhone Third-party SIP voice messaging: Filtered lines and private lines ALE-2, 8008 (G) (CE), 8018 DSPP.

4 Text messaging, IM and voice DeskPhones messaging Web conferencing Alcatel-Lucent 8135s IP. Discreet listening Cloud-based conferencing: Conference Phone Alcatel-Lucent Rainbow cloud Teams and groups Third-party SIP phones and connectivity Hunting groups and queues softphones Premise-based conferencing: Supervision Developer and Solutions Partner Program (DSPP) OpenTouch Multimedia Services Multi-tenancy Services per entity: Huddle video rooms Customer welcome and Speed dial Session Initiation Protocol (SIP) Contact center CLIP/CLIR Peer-to-peer video Greeting services Auto attendant Join a video conference Call queuing services Greeting message Alcatel-Lucent OpenTouch Alarm indication Music on hold Multimedia Services Attendant group features Night service Third-party video room systems Busy Lamp Field (DSPP) Multi-tenant services Supported phones: Supported phones Record online Alcatel-Lucent New Office 8088 Smart DeskPhone Trunk and charging features Environment (NOE) protocol ALE Enterprise ALE-300, ALE-400, Unified Communications and VIP line features ALE-500 DeskPhones (IP) Collaboration User management features ALE Essential ALE-20h, ALE-30h Add-on module Enterprise mobility, desktop DeskPhones (IP/digital) Headset capability integration, Enterprise instant ALE Essential ALE-20 DeskPhone messaging Attendants (IP).

5 Cloud-based UC&C: Centralized attendant console Alcatel-Lucent 8008 (G) (CE), 8018. Alcatel-Lucent Rainbow cloud Alcatel-Lucent 4059EE. Deskphones (IP) Attendant Console connectivity Alcatel-Lucent Rainbow user experience Datasheet Alcatel-Lucent OmniPCX Enterprise Communication Server 2. Attendant contextual menus Hospitality Communication Communication Server ALE-300 or Alcatel-Lucent services platform 8058s, 8068s, 8078s Premium 8088 Smart DeskPhone DeskPhones Industry servers ALE Enterprise , Essential, Premium Lenovo servers Automated Attendant application: DeskPhones, 8018 DeskPhone, or HP ProLiant DL servers Alcatel-Lucent Visual Automated analog phones Attendant (VAA) Guest features Virtual machines SIP phones VMware vSphere Voice announcement External/Internal voices guides Room service features Linux Kernel-based Virtual Machine Room directory features (KVM). From ALE DeskPhones Billing and barring features Microsoft Hyper-V.

6 From audio file in Supervision Desktop Integration with Property Nutanix hypervisor - Acropolis OS. Interactive Voice Response: Management Systems: DSPP. Hosted cloud platform Alcatel-Lucent 4625 Interactive Architecture In Alcatel-Lucent OpenTouch Voice Response (IVR) Enterprise Cloud (OTEC). System architecture Customer welcome and contact 100% software architecture: Optimized platform center 100% IP, SIP communications In Rack modules and Cabinets Alcatel-Lucent OmniTouch Contact Communication Server Center Standard Edition: Rack modules and Cabinets Software media services Built-in OmniPCX Enterprise call OmniPCX Enterprise RM1. Hybrid architecture: distribution (19-in. rack). IP, SIP, digital, analog, DECT. Distributed distribution over ABC 3 modular slots (stackable up to 3. communications network with RM3). Communication Server Agent context menus: ALE Hot-swappable boards Rack modules and Cabinets Enterprise and Essential Height: 66 mm ( in).

7 For media services and TDM. DeskPhones, 8008, 8018, 8019s Width: 442 mm ( in). connectivity DeskPhone, 8028s, 8029s, 8068s, Depth: 400 mm ( in). 8078s Premium DeskPhones, IP Capacity Weight: 10 kg (22 lb). Desktop Softphone Single Server or VMware delivery: Supervision desktop application 15,000 users (IP or SIP), 5000 TDM OmniPCX Enterprise RM3. Reports users, 9,000 Rainbow users (19-in. rack). Alcatel-Lucent OpenTouch 100 servers in a single network 9 modular slots (stackable up to 3. Customer Service on-premises Fully networked servers, 100,000 IP/ with RM1). add-on TDM users with single image Hot-swappable boards ALE Connect for omnichannel 250 servers in a supra network Height: 154 mm ( in). hybrid cloud services and web- More than 1 million users in a supra Width: 442 mm ( in). based agent/supervisor desktop network Depth: 400 mm ( in). application BHCC per Server : 300,000 Weight: 17 kg (38 lb). Software media services Power Supply: 150 Watts Recording and quality IP, SIP, ABC network deployment management OmniPCX Enterprise M2 (cabinet).

8 Phone, softphone and trunk recording: Up to 120 ports per virtual 1 ACT 28 or 2 ACT 14. machine Alcatel-Lucent OmniPCX RECORD Hot-swappable boards Suite , , Height: 740 mm ( in). Third-party recorders: DSPP Transcoding Width: 570 mm ( in). Ad hoc, meet-me and mastered Emergency Communication audioconferencing Depth: 516 mm ( in). services Dynamic voice guides Weight: 70 kg ( lb). Building and campus emergency High availability OmniPCX Enterprise M3 (cabinet). communications solution: Communication Server and database 2 ACT 28 or 4 ACT 14. 112 (EU), E911 (North America) duplication Hot-swappable boards services Seamless communications failover Height: 1500 mm ( in). Alcatel-Lucent Visual Notification Ethernet redundancy on INTIP-3, Width: 570 mm ( in). Assistant (VNA) GD-4 and GA-4 boards Depth: 516 mm ( in). Alcatel-Lucent Emergency Branch office full continuity with Weight: 110 kg ( lb). Notification Server (ENS) Passive Communication Server (PCS).

9 Emergency Notification - Notify specific users about ongoing emergency calls Datasheet Alcatel-Lucent OmniPCX Enterprise Communication Server 3. OmniPCX Enterprise ACT 14-in Call admission control Public networking protocols data rack format (19-in. rack) Automatic compression algorithm SIP, SIP/TLS, E164 support 48 V power supply and battery allocation Audio, video backup Dynamic jitter buffer, echo T0 ISDN. Hot-swappable boards cancellation, packet loss concealment T1-CCS ISDN (T2). 1 ACT 14 (PLC), VAD: silence suppression and E1 CAS. Height: mm ( in) comfort noise generation T1 CCS (PRI). Width: mm ( in) DTMF Q23, robust DTMF relay, T1 CAS. RFC 2833, in band DTMF. Depth: mm ( in) DID/DDI or NDDI/non-DID analog Generic signal qualification and Weight: 30 kg ( lb) networks modem transport OmniPCX Enterprise ACT 28 in Anti-saturation mechanism; Private networking protocols data rack format (19-in. rack) backward and forward automatic Alcatel-Lucent ABC.

10 48 V power supply and battery gain control User feature transparency backup Embedded signal quality diagnostic Network-wide management Hot-swappable boards tool Network-wide routing 1 ACT 28 QoS: TOS or DiffServ tagging, Centralized applications Height: 530 mm ( in) p/Q IP. Width: mm ( in) VoIP ticket for quality experience ABC based on enhanced QSIG. Depth: mm ( in) analysis (tunneling) and SIP for VoIP. Weight: 70 kg ( lb) SIP, Fax G3, super G3 fall-back ABC VPN for networking over Connectivity ISDN/ PSTN network Hybrid SIP, IP, digital, analog Automatic fax detection ABC Direct IP Link switching transparent and (Alcatel-Lucent protocol and SIP) TDM. IPv4 or IPv6 support and T38 with G711 fallback (SIP) ABC. SIP QSIG BC, QSIG GF, DPNSS. SIP proxy/registrar/redirect Server DECT. and SIP gateway DECT/GAP Business process integration Server redundancy (active/passive) Alcatel-Lucent 8212 DECT Handset Interfaces for Developer and Branch office survivability Third-party GAP handsets Solutions Partner Program (DSPP).