Operational decision making in the process industry ...

1 VTT RESEARCH NOTES 2442 Operational decision making in the process industry . Multidisciplinary approachESPOO 2008 VTT RESEARCH NOTES 2442 The publication introduces a multidisciplinary approach to operationaldecision making (operation and maintenance) applied in the Finnish pulpand paper industry . The purpose of the approach is to produce knowledgeand methods that support each other and which can be used to improvethe support for Operational decision making in the declared the beginning, the current challenges and trends are studied. Then,the selected approaches (normative view, process monitoring anddiagnostics view, human dimension, collaborative view, standards and ITtechnologies) are represented.

2 Finally, these themes are joined together byintroducing an decision makingin the process industryMultidisciplinary approachJulkaisu on saatavanaPublikationen distribueras avThis publication is available fromVTTVTTVTTPL 1000PB Box 100002044 VTT02044 VTTFI-02044 VTT, FinlandPuh. 020 722 4520 Tel. 020 722 4520 Phone internat. + 358 20 722 4520 978-951-38-7222-9 (soft back ed.)ISBN 978-951-38-7223-6 (URL: )ISSN 1235-0605 (soft back ed.)ISSN 1455-0865 (URL: )PRODUCTION VTT TIEDOTTEITA RESEARCH NOTES 2442 Operational decision making in the process industry Multidisciplinary approach Teemu M t sniemi (Ed.)

3 ISBN 978-951-38-7222-9 (soft back ed.) ISSN 1235-0605 (soft back ed.) ISBN 978-951-38-7223-6 (URL: ) ISSN 1455-0865 (URL: ) Copyright VTT 2008 JULKAISIJA UTGIVARE PUBLISHER VTT, Vuorimiehentie 3, PL 1000, 02044 VTT puh. vaihde 020 722 111, faksi 020 722 4374 VTT, Bergsmansv gen 3, PB 1000, 02044 VTT tel. v xel 020 722 111, fax 020 722 4374 VTT Technical Research Centre of Finland, Vuorimiehentie 3, Box 1000, FI-02044 VTT, Finland phone internat. +358 20 722 111, fax +358 20 722 4374 VTT, Tekniikankatu 1, PL 1300, 33101 TAMPERE puh. vaihde 020 722 111, faksi 020 722 3499 VTT, Teknikv gen 1, PB 1300, 33101 TAMMERFORS tel.

4 V xel 020 722 111, fax 020 722 3499 VTT Technical Research Centre of Finland Tekniikankatu 1, Box 1300, FI-33101 TAMPERE, Finland phone internat. +358 20 722 111, fax +358 20 722 3499 Technical editing Anni Repo Edita Prima Oy, Helsinki 2008 3 Operational decision making in the process industry . Multidisciplinary approach [Operatiivinen p t ksenteko prosessiteollisuudessa. Monitieteellinen l hestymistapa]. Ed. by Teemu M t sniemi. Espoo 2008. VTT Tiedotteita Research Notes 2442. 133 p. + app. 5 p. Keywords decision making , operation, maintenance, process industry , information management,measurement, optimization, uncertainty, fault isolation, fault diagnosis, collaboration Abstract The publication introduces a multidisciplinary approach to Operational decision making (operation and maintenance) applied to the Finnish pulp and paper industry .

5 The purpose of the approach is to produce knowledge and methods that support each other and which can be used to improve the support of Operational decisions in the declared scope. After a general level introduction to current trends and challenges in the research domain, Operational decision making is considered from several viewpoints. Each viewpoint analyses the current practices and provides means for improving the decision support. The analysis does not attempt to be fully coherent but, instead, provides new pieces of information which are relevant to the overall understanding of the requirements of effective operations decision support.

6 The normative view on Operational decision making , introduced in Chapter 2, is based on statistical decision theory. It considers a decision task as an optimisation problem, typically with multiple objectives and uncertainties, and provides a fundamental set of decision making elements. Chapter 3 presents a process monitoring and diagnostics view on Operational decision making and describes new data analysis techniques for condensing and combining data. The new methods improve understanding of the process behaviour. The chapter also introduces performance measures for maintenance.

7 Chapters 4 and 5 deal with the organisational aspect of Operational decision making . Chapter 4 considers the possibilities and constraints of human actors. Chapter 5 introduces a collaboration view on Operational decision making that considers distributed decision making in human actor networks. New standards, technologies and their assignment in a new proposed IT architecture are presented in the Chapter 6. In addition, the information technology development path, from current information systems to new ones, is described. 4 Chapter 7 concludes the publication by linking the themes described in the earlier chapters.

8 It represents a way to establish a shared ontology relevant to stakeholders and decision support systems designers. This joins together the different roles and competences of the multidisciplinary approach . Finally, a summary is given on the feasibility of the integrated approach and the future research needs in the field. 5 Operational decision making in the process industry . Multidisciplinary approach [Operatiivinen p t ksenteko prosessiteollisuudessa. Monitieteellinen l hestymistapa]. Toim. Teemu M t sniemi. Espoo 2008. VTT Tiedotteita Research Notes 2442. 133 s. + liitt. 5 s.

9 Keywords decision making , operation, maintenance, process industry , information management, measurement, optimization, uncertainty, fault isolation, fault diagnosis, collaboration Tiivistelm T m julkaisu esittelee monitieteellisen l hestymistavan operatiiviseen (operointi ja k ynniss pito) p t ksentekoon. Sovelluskohteena on suomalainen paperi- ja sellu-teollisuus. L hestymistavan tarkoituksena on tuottaa uutta tiet myst ja menetelmi , joilla voidaan tukea operatiivista p t ksentekoa ja parantaa p t ksenteon tuki-j rjestelmi . Aluksi esitell n teollisuudenalan nykytilanne ja muutostrendit, mink j lkeen k yd n l pi valitut l hestymistavat (normatiivinen, monitorointi ja diagnostiikka, ihmis- ja yhteisty n k kulma ja standardi sek IT-teknologiakatsaus) ja niiden tuottamat tulokset.

10 Lopuksi kokonaisuutta esitell n esimerkin avulla. 6 Preface This publication is a final report of projects Production2010 (Tuotanto2010, ) and ProductionPro (TuotantoPro, ). On the one hand, the purpose of the publication is to represent a coherent but critical vision of Operational decision making and its support in the process industry . On the other hand, the publication summarises results of the mentioned projects and serves as an overview of more specific publications. The Production2010 and ProductionPro projects (Business Driven Management of Operative Operations, Communication and Information Flows in the process industry ) were established by Tekes the Finnish Funding Agency for Technology and Innovation, Metso Corporation, Myllykoski Corporation, IBM Corporation, Stora Enso, Jyv skyl n Teknologiakeskus Oy and Group Intelligentia Oy.