Organizationa Behaviour - Max Planck Society

1 Andrzej HuczynskiDepartment of Business and Management, university of GlasgowDavid BuchananSchool of Business, De Montfort university , LeicesterOrganizationaBehaviourAn introductory textFourth EditionFT Prentice HallFINANCIAL TIMESAn imprint of Pearson EducationHarlow, England London New York Boston Sap Francisco TorontoSydney Tokyo Singapore Hong Kong Seoul Taipei New DelhiCape Town Madrid Mexico City Amsterdam Munich Paris MilanFull contentsAcknowledgementsText aims and target readershipxnxviiChapter 1 PrologueKey concepts and learning objectivesWhat is organizational Behaviour ?Why study organizational Behaviour ?A field map of the organizational Behaviour terrainNatural and social sciencesRecap and RevisionSpringboard, Home viewing, OB in literature, Chapter exercises12710142526 PART 1 THE ORGANIZATIONAL CONTEXTYour call (1)32 Chapter 2 The world outsideKey concepts and learning objectivesWhy study the world outside?

2 Analysing the organizational environmentThe continuing search for 'fit'The post-modern organizationPostmodernism: fresh perspectives on organizational behaviourRecap and RevisionSpringboard, Home viewing, OB in literature, Chapter exercises353535374855586465 Chapter 3 TechnologyKey concepts and learning objectivesWhy study technology?Definitions and predictionsDeterminism or choice?The politics of technologyTechnology and the nature of workSocio-technical systems analysis and designTeam versus lean; competing socio-technical paradigmsAdvanced technology and the nature of workRecap and RevisionSpringboard, Home viewing, OB in literature, Chapter exercises696969717477798287899899vi ContentsPART 2 INDIVIDUALS IN THE ORGANIZATIONYour call (2)104 Chapter 4 LearningKey concepts and learning objectivesWhy study learning?

3 The learning processThe behaviourist approach to learningThe cognitive approach to learningApplications; Behaviour modification techniques in practiceApplications; socialization and feedbackBehaviour modification versus socializationThe learning organizationRecap and RevisionSpringboard, Home viewing, OB in literature, Chapter exercises1071071071091121171201221241271 36137 Chapter 5 PersonalityKey concepts and learning objectivesWhy study personality?The definition problemTypes and traitsPersonality Types A and B: propensity to suffer stressStress management; individual and organizational methodsThe development of the selfNomothetic versus idiographic?Selection methodsRecap and RevisionSpringboard, Home viewing, OB in literature, Chapter exercises1411411411431451541561601651661 71172 Chapter 6 CommunicationKey concepts and learning objectivesWhy study communication?

4 A model of interpersonal communication; coding and decodingVerbal communication; conversation control and listening skillsThe significance of non-verbal communicationImpression management; form versus substance?Organizational communication: commitment and propagandaRecap and RevisionSpringboard, Home viewing, OB in literature, Chapter exercises177177177179184189198200205206 Chapter 7 PerceptionKey concepts and learning objectivesWhy study perception?Selectivity and organization in perceptionPerceptual sets and perceptual worldsDo we see to know or know to see?Perceptual sets and assumptionsSex, appearance, attractiveness and discriminationPerson perception: errors and avoidance211211211212218221223226229 Contents viiRecap and RevisionSpringboard, Home viewing, OB in literature, Chapter exercises231232 Chapter 8 MotivationKey concepts and learning objectivesWhy study motivation?

5 Drives, motives and motivationContent theories of motivationProcess theories of motivationThe social process of motivating othersEmpowerment, commitment and high-performance systemsRecap and RevisionSpringboard, Home viewing, OB in literature, Chapter exercises236236236238240246254262265266 PART 3 GROUPS AND TEAMS IN THE ORGANIZATIONYour call (3)274 Chapter 9 Group formationKey concepts and learning objectivesWhy study group formation?Definitions of groupsTypes of group taskThe Hawthorne studiesGroup-oriented view of organizationsFormal and informal groupsHomans1 theory of group formationStages of group developmentGroups and teamsRecap and RevisionSpringboard, Home viewing, OB in literature, Chapter exercises2752752752772792802872902932973 00304304 Chapter 10 Group structureKey concepts and learning objectivesWhy study group structure?

6 Group structuresPower structureStatus structureLiking structureCommunication structureRole structureLeadership structureRecap and RevisionSpringboard, Home viewing, OB in literature, Chapter exercises3093093093103123133163203273323 36337vtii ContentsChapter 11 Individuals in groupsKey concepts and learning objectivesWhy study individuals in groups?The individual and the groupGroup influences on individuals' perceptionsGroup influences on individuals' performanceGroup influences on individuals' behaviourGroup influences on individuals' attitudesDeindividuationIndividual influences on group attitudes and behaviourRecap and RevisionSpringboard, Home viewing, OB in literature, Chapter exercises3443443443453473483533623663703 71372 Chapter 12 Team workingKey concepts and learning objectivesWhy study teamworking?

7 The T-word and team job designTypes of teamAdvice teamsAction teamsProject teamsProduction teamsAn ecological framework for analysing work team effectivenessEvaluating teamworkingRecap and RevisionSpringboard, Home viewing, OB in literature, Chapter exercises3743743743753783803813843873944 00403404 PART 4 ORGANIZATION STRUCTURESYour call (4)410 Chapter 13 Traditional work designKey concepts and learning objectivesWhy study traditional work design?The birth of scientific managementTaylorismFordismAfter Ford; the deskiiling debateRecap and RevisionSpringboard, Home viewing, OB in literature, Chapter exercises413413413414415426432441443 Chapter 14 Elements of structureKey concepts and learning objectivesWhy study elements of structure?

8 Organization structuringTypes of jobLine, staff and functional relationships446446446447450457 ContentsIXThe formal and the informal organizationDesign or evolution of structureRoles in organizationsOrganization structures and managerial rolesRecap and RevisionSpringboard, Home viewing, OB in literature, Chapter exercises460462470475482483 Chapter 15 Early organization designKey concepts and learning objectivesWhy study early organizational design?Max Weber and bureaucracyStrengths and weaknesses of bureaucratic organization structuresHenri Fayol and classical management theoryContingency approachContingency and technological determinationContingency and environmental determinationRecap and RevisionSpringboard, Home viewing, OB in literature, Chapter exercises4874874874884955005055075145175 18 Chapter 16 Organization strategy and designKey concepts and learning objectivesWhy study organization strategy and design?

9 Discussing organization structuresCorporate strategy and organization structureStrategic choice and environmentsBounded instability in non-linearityMarket, hierarchy and interorganizational relationshipsVirtual organizationRecap and RevisionSpringboard, Home viewing, OB in literature, Chapter exercises5225225235245265295325355455495 50 PART 5 ORGANIZATION PROCESSESYour call (5)555 Chapter 17 Organization developmentKey concepts and learning objectivesWhy study organization development?The OD agenda; goals and processesThe OD matrix: levels and modes of interventionOD techniques: the toolkitGrid organization developmentOD applications: the evidenceTo be an OD consultantRecap and RevisionSpringboard, Home viewing, OB in literature, Chapter exercises5535585585595635675715755805835 84x ContentsChapter 18 Organizational changeKey concepts and learning objectivesWhy study organizational change?

10 The paradoxical nature of changeStrategic change: the contemporary imperativeChange and the individualResistance to change: causes and management solutionsThe benefits and limitations of participative change managementN-step recipes for changeBeyond the recipe: the process and context of changeBusiness process re-engineeringThe expertise of the change agentRecap and RevisionSpringboard, Home viewing, OB in literature, Chapter exercises5885885885895925955996046076106 13615618619 Chapter 19 Organization cultureKey concepts and learning objectivesWhy study organization culture?The rise of the organization culture conceptCulture: surface manifestations, values and basic assumptionsOrganizational socializationPerspectives on culture contrastedOrganization culture and economic performanceNational culturesRecap and RevisionSpringboard^ Home viewing, OB in literature, Chapter exercises6226226226236266336376476496546 55 Chapter 20 Human resource managementKey concepts and learning objectivesWhy study human resource management?