Pharmacy Security Checklist - RxPATROL

1 Pharmacy Security Checklist Station or Localn Battery Back-Up n Cell Phonen Silent n Audible n Visual (Flashing Lights) n Supervised n Unsupervised Alarmed Areas n Doors n Windows n Skylights n Interior & High Security Sensor Types n Magnetic Door Contacts n Motionn Glass Break n Vibration n Duressn Trap Alarm n Firen Wireless or Hard Wired SensorsPHYsICAl DEsIGNn Lighting Motion sensitive lighting (exterior)n Reinforced doors/windows in Pharmacy arean Rx area viewable by other store employee sn Controlled substances concealed from customers viewn Height reference/tape near entrance and countern Interior lightinglOCKs AND lOCKING DEVICEsn Limited issuance of keysn Do Not Duplicate on keysn Keys numberedPHYsICAl BArrIErsn Steel window curtainsn Steel door curtainsn Pharmacy department doors n Barriers to prevent jump over n Interior safe (high risk areas)n Bollards (concrete/steel posts embedded in the ground outside premises)CCTVn Visible monitor at entryn Signs (recorded/monitored off site)n Drive-thru window cameran Hidden camera at customer face leveln Regular (weekly)

2 Audit and maintenance of cameras and recordings Camera featuresn Color or black and whiten Field of view of camera is adequaten Variable focal lensn Low level light camera (auto iris)Recordingn Digital vs. VHS recordingn Frames per second (10 or more)n Retention of recordingsn Regular replacement of tapen Recorder hidden and securedCCTV/recording Continuedn Dummy VHS with tapen Preserve original recordings for Law Enforcementn Date/Time stamped on videon Watermark on videon Continuous vs. Event/AlarmrOBBErY/BUrGlArY/FrAUDR obberyn Develop policy and procedure for robberyn Regular training and rehearsal for robberies. Assign tasks to personnel and train Involve local police to learn what they recommendn Police/Sheriff emergency number (911)n Protect crime scene/evidencen Do not disturb scene n Have/Obtain form for suspect description form on premisesn Know response time of law enforcement to robbery and burglaryBurglaryn Preparation for forensic evidence recoveryn Routinely wipe down counter (fingerprint recovery)n Clean and wipe down fire exit break bar (fingerprint recovery)n Cardboard or paper placed on floor by rear/side or fire exit prior to closing (shoe print recovery)n Mark scheduled CS bottles with store ID on bottom (identifies bottle as coming from a particular store)

3 N Develop closing processFraudn Regular training and rehearsal for forged/altered prescriptions and phone call-ins. Involve local police to learn what they recommendn Develop policy and procedure for fraudn Caller ID on telephone n Details as to conversation with prescriber n Evidence bags available to protect forged and altered prescriptions until police arrive n Do not write on prescription unless directed to by law enforcementmIsCEllANEOUsReview processn Orderingn Receivingn Storingn ReturnsInternal controls to restrict access to controlled substances by other employeesn Repair personnel (telephone, computer, electrical, etc.) view and record ID of persons entering arean Relief Pharmacist - Verifyn Regular license status verificationn Law enforcement and insurance carrier review of premisesAdjoining tenantsn Walls and ceilingsThis Pharmacy Security Checklist was developed in consultation with leading industry and law enforcement diversion prevention professionals, with special thanks to the National Association of Drug Diversion Investigators (NADDI).

4 This Pharmacy Security Checklist was developed in consultation with leading industry and law enforcement diversion prevention professionals, with special thanks to the National Association of Drug Diversion Investigators (NADDI). 2006, 2007 Purdue Pharma , Stamford, CT 06901-3431 C7957 PPXX36 9/07