Position Description Software Implementation …

1 Position Description Software Implementation project manager Role Purpose and Scope The role is a Software Implementation project manager within the team of Medtech NZ Limited. The purpose of the role is to plan, coordinate and implement Software systems to customer sites across NZ and Australia. This includes utilizing resources, both internal and external and coordinating the efforts of team members, including third party contractors or consultants in order to deliver the projects according to plan. You will be expected to define the project objectives and oversee quality and cost control throughout the project period. Key Relationships Reporting This Position reports to the Chief Executive Officer at Medtech offices in Auckland or such person the CEO delegates to. Salary Range This Position is full time (nominally 40 hours per week) and the salary offered will be commensurate with experience.

2 Key Result Areas Key Result Areas or KRAs are the main functional tasks of the role on which your performance will be measured or assessed every six months. Key Responsibilities Outcome Performance Measure Undertake site audits for new and existing customers Hardware/ Software /peripherals/network, user size, roles , functional coverage (Modules/Advanced forms/Integration etc) Undertake Deployment of Evolution - client/server, terminal server Support the Implementation process Data migration, configuration, user training, and technical support. Customer feedback and completion of successful Implementation . Smooth Implementation as a result of thorough audit and risk mitigation. Deployment of Evolution Implementation of Evolution in a client/server model or Terminal services Citrix environment and understanding cloud computing. Document the process so as to be able to train other Medtech staff as well as engineers Successful Implementation and feedback from implemented site.

3 Implementation process Support throughout the Implementation process and go live dates Data migration Configurations User Training Technical support Product knowledge development. Learn and remain current on the Medtech suite of products to be a high level where you can then train. Demonstrate industry knowledge on development of technology. Pass assessments to demonstrate competency Passing examinations at the grade of 90% or above. Awareness of other products in the marketplace. Undertake and assist with internal trainings for staff Facilitate Internal training classes at Medtech House Provide Evolution training and testing for all staff as required Thorough planning and good lesson plan and coverage. Successful feedback from students. Provide input into training and other documentation (internal and external) for customers and staff Review and advise on the following: e-learning, User Guides Help files Training guides Release notes List of inputs documented for stakeholder to review and give feedback.

4 Account management Point of contact for select customers/early adopters Relationship management in terms of communication of follow-up, issues, escalations etc. Assist with user Groups Site visits to clients Assessment based on feedback from customers and successful Implementation . Strategic Focus A member of a team focused on early adopters and building the platform for fast followers of Evolution - Will be involved in the review of the analysis of the market/segment - Will be building knowledge base from the learning out of early adopters - Will transition the knowledge to the team that will be focused on fast followers Assessment of successful documentation of:- 1. Market analysis of competitor products. 2. Develop an Implementation guide. 3. Transfer learnings to Customer Care Department. Health and safety Objective: To ensure a safe and healthy working and learning environment is maintained at all times. Key Responsibilities Outcome Performance Measure Observe all Medtech Group s safe work policies and procedures, and report hazards or accidents via health and safety registers as appropriate Is familiar with health and safety policy of Medtech.

5 Understands hazard identification and accident reporting protocols Health and safety records, hazard and accident registers Take responsibility for your own health and safety and ensure no action or inaction on your own part harms others in the workplace Acts responsibly and follows Company policy and procedures for health and safety Accident/incident register and hazard register Projects or other duties Objective: To carry out other duties which may reasonably be required by the Chief Executive Officer or the delegated manager from time to time in the course of Medtech s business and which fit the role s purpose as stated and for which the Position holder is qualified or has received adequate training or instruction. Person Specification Part of what makes Medtech as successful as it is, are the highly motivated people who work here. An inspiration to your colleagues, you are a motivated training professional with a proven record of success in delivering quality solutions for both internal and external customers.

6 With a committed motivation to getting things done, you always place Medtech s customers at the centre of everything you do. Core Competencies A proven track record of successful project Implementation in a Software environment. Team management experience, comfortable matrix managing project teams of up to 20 people both face to face and in other parts of the world Demonstrable knowledge of the principles and methods of project Implementation , training and instruction for individuals and groups is a necessity. Excellent client facing skills. Experience of the whole project life cycle, able to operate in the initial conceptual design stage, in the depths of system testing, and at each stage in between The ability to foster motivation within the project team to meet tight deadlines The ability to have a strong impact and influence key decisions. Technical or Professional Knowledge and Experience A minimum of 4 years in an Implementation role ideally within a technology and/or health sector environment.

7 A graduate degree in an area that covers project management as a topic of academic study ( , computer science, cognitive science, information studies, business, engineering) or the equivalent in experience (more than 3 years managing a major multi-partner project ) is desirable Thorough knowledge of MS suite and SQL databases In addition, a technical qualification MCSA / MCSE and other relevant industry Tertiary qualifications in Technology, a Medtech Certified Engineer, Qualified PMS / ITIL or equivalent qualification will be highly regarded; Strong understanding of desktop application support; comfortable with desktop connectivity, RDP, external devices, etc Skills and Abilities These are the abilities, attributes and personal characteristics that the staff member will need to consistently display in order to achieve their Key Result Areas (KRAs) [that is, to do the job effectively]. These behaviors describe how someone does the job, whilst KRAs describe what is to be done.

8 Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression The ability to communicate information and ideas in speaking so others will understand. Written Expression The ability to communicate information and ideas in writing so others will understand. Instructing Teaching others how to do something. Learning Strategies Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Originality The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. Service Orientation Actively looking for ways to help people.

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