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1 NFPA 12212016 EditionPending ChangesNFPA Standard ( )Emergency Call ProcessingCall Processing Time (P2+P3=Call Answer to Dispatch) 2013 Version (current edition) 80% within 60 seconds 95% within 106 seconds 2016 Version (next edition; currently in revision cycle) 90% within 64 seconds (change) 95% within 106 seconds (remains the same)CHANGEM easuring NFPA : Includes Fire based classifications only (does not include Medical calls, Hazmat, or Technical Rescue)January Data 80% within 60 seconds 95% within 106 seconds80%/60 sec(P2/P3)FIRE CALLS95%/106 sec(P2/P3)FIRE CALLSC onsolidated Dispatch System Dispatch Center Dispatch Center Dispatch Center of the Standard RevisionCriteria: Remains the same Includes Fire based classifications only (does not include Medical calls, Hazmat, or Technical Rescue)January Data calculated For both standard versions80% within 60 seconds changes to 90% within 64 seconds 80%/60 sec(P2/P3)FIRE CALLS90%/64 sec(P2/P3)

2 FIRE CALLSP ercent ChangeConsolidated Dispatch System +Consolidated Dispatch Center +Consolidated Dispatch Center +Consolidated Dispatch Center +Emergency Call Processing Timeline Time line were primary PSAP is Communications Center2013 Version2016 VersionUpdated Standard 90% within 90 seconds 99% within 120 seconds Standard includes the following requiring emergency medical dispatch questioning and pre-arrival medical requiring language requiring the use of a TTY/TDD device or audio/ video relay of criminal activity that require information vital to emergency responder safety prior to dispatching materials that require determining the location of the alarm due to insufficient received by text messageNEW for 2016 NFPA Standard for Call Processing ( )NO CHANGE TO MEASUREMENTSM easuring NFPA : Includes Medical based classifications, Hazmat calls, Technical Rescue, and PD classifications requiring medical Data 90% within 90 seconds 99% within 120 seconds90%/90 sec(P2/P3)99%/120 sec(P2/P3)Consolidated Dispatch System Dispatch Center Dispatch Center Dispatch Center of the Standard RevisionCriteria.

3 Remains the same (text messages are not currently received via 911) Includes Medical based classifications, Hazmat calls, Technical Rescue, and PD classifications requiring medical Data calculations remain the same, as there is no changeIn the measurements 90% within 90 seconds 99% within 120 seconds90%/90 sec(P2/P3)99%/120 sec(P2/P3)Consolidated Dispatch System Dispatch Center Dispatch Center Dispatch Center 2016 EditionRevision Cycle StagesFirst Draft revision shows that timeline was not corrected to meet new 90/64 Draft-TimelineBallot results show committee members identifying issue with the new timeline. Revised timeline does not match the wording in the new standardTechnical Committee Meeting 1/6/15 Motion to correct mistakes on revised timelineSecond Draft-Supplemental ballot for TimelineSecond Draft-Supplemental ballot #2 for TimelineRevised timeline included in Supplemental BallotTimeline Supplemental Ballot ResultsTimeline as Currently Displayed on 2016 Version Alarm Processing Definition NFPA Chapter 3-Definitions: Emergency Alarm Processing/ Dispatching- 2013 Version ( )- A process by which an alarm answered at the communications center is transmitted to emergency response facilities (ERFs) or to emergency response units (ERUs) in the field.

4 2016 Version ( )- A process by which an alarm answered at the communications center creates a call for service and is transmitted to emergency response facilities (ERFs) or to emergency response units (ERUs) in the field. NFPA Annex A- Explanatory Material: Emergency Alarm Processing/ Dispatching- 2013 Version ( )- This term includes caller interrogation and resource selection [which emergency response unit (ERU) is going to respond], up to the start of the ERF notification process . 2016 Version ( )- This term includes caller interrogation and resource selection [determination of which emergency response unit (ERU) will respond], up to the start of the ERF notification process . NFPA 2016 Revision-Current ~/ Standard Implementation Effective Date. All NFPA Standards issued by the Standards Councilshall become effective 20 days after the Standards Council action unlessthe Standards Council designates a different effective date, or the Presidentdetermines, within his or her discretion, that the effective date shall be delayedpending the consideration of a Petition to the Board of Directors (see ).

5 The President may also, within his or her discretion, refer the matter of adelay in the effective date of the NFPA Standard to the Executive Committee ofthe Board of Directors or to the Board of Publication of NFPA Standards. The NFPA shall publish all NFPAS tandards once they have become Governing the Development of NFPA ~/media/Files/Codes%20and%20standards/Re gulations%20directory%20and%20 N F PA docs NFPA Standard Development/ Implementation Timeline ~/