ProFunds Shareholder Services Guide

1 Shareholder ServicesGuideNOVEMBER 29, 2018 ProFunds /Access One TrustOpening A New AccountProFunds Trust and Access One Trust (hereafter, ProFund(s)) offers two classes of shares: Investor Class Shares and Service Class Class Shares may be purchased directly through ProFunds Distributors, Inc. or through authorized financial professionals. ServiceClass Shares may only be purchased through authorized financial professionals and have service and distribution expenses not applicableto Investor Class Shares. There is a separate New Account Form for each class of shares available. Please ensure you have the correct NewAccount Form before completing may purchaseshares using any ofthe followingmethods. HOW TO MAKE ANINITIAL PURCHASEHOW TO PURCHASEADDITIONAL SHARESP lease note: Purchases must be made according to the transaction cut-off times stated within the Shareholder Services Minimums(all account types)The minimum initial investment* amounts are:>$5,000 for accounts that list a financial professional.

2 >$15,000 for self-directed MailStep 1: Complete a New Account Form (see Completing yourNew Account Form ).Step 1: Complete a ProFunds investment slip, which is attachedto your transaction confirmation statement. If aninvestment slip is not readily available, you may sendwritten instructions which include your name, accountnumber, name and share class of the ProFund you wish topurchase and the purchase 2: Make your check payable to ProFunds . Write the name of the ProFund in which you wish to invest and your accountnumber, if known, on the 3: Send the signed New Account Form and check to: ProFunds Box 182800 Columbus, OH 43218-2800 Step 3: Send the investment slip and check to: ProFunds Box 182800 Columbus, OH 43218-2800By Phone via WireStep 1: Complete a New Account Form (see Completing yourNew Account Form ).Step 1: Call ProFunds to inform us of:>your account number,>the amount to be wired,>the ProFund(s) in which you wish to invest You will be provided:>a confirmation number for your purchase order (yourtrade is not effective until you have received aconfirmation number from ProFunds and the funding isreceived in good order by the transfer agent),>bank wire instructionsStep 2: Fax the New Account Form to (800) 782-4797 (toll-free).

3 Step 2: Contact your bank to initiate your wire 3: Call ProFunds at 888-776-3637 to:>confirm receipt of the faxed New Account Form, >request your new account number. You will be provided:>a confirmation number for your purchase order (yourtrade is not effective until you have received aconfirmation number from ProFunds ), and>bank wire instructions. Instructions given to ProFunds for wire transfer requestsdo not constitute a transaction request received in goodorder until the wire transfer has been received 4: Call your bank to initiate your wire 5: Send the original, signed New Account Form to: ProFunds Box 182800 Columbus, OH 43218-2800*Under certain circumstances, ProFunds may waive minimum initial investment Services Guide :: 3 You may purchaseshares using anyof the followingmethods. HOW TO MAKE ANINITIAL PURCHASEHOW TO PURCHASEADDITIONAL SHARESBy Phone via ACH Please note: themaximum ACHpurchase amount is$50,000 Initial purchase via ACH not 1: Establish bank instructions on your account by completingan Account Options Form (if not already established).

4 Step 2: Call ProFunds to inform us of:>the fact that you want to make an ACH purchase,>your account number,>the purchase amount,>the ProFund(s) in which you wish to invest,You will be provided a confirmation number for yourpurchase order (your trade is not effective until you havereceived a confirmation number from ProFunds ).By Internet via checkor wire Step 1: Go to 1: Go to 2: Click on Open Account. Step 2: Click on the Access Account 3: Complete an on-line New Account 3: Enter User Name and 4: If funding with check:Mail check payable to ProFunds to: Box 182800 Columbus, OH 43218-2800 Call ProFunds at 888-776-3637 to:>confirm receipt of the faxed New Account Form,>request your new account number. You will be provided:>a confirmation number for your purchase order (yourtrade is not effective until you have received aconfirmation number from ProFunds ), and>bank wire given to ProFunds for wire transfer requestsdo not constitute a transaction request received in goodorder until the wire transfer has been received 4: Follow transaction instructions for making a a FinancialProfessionalContact your financial professional with your your financial professional with your :: Shareholder Services GuideYou mayexchange orredeem sharesusing any of TO EXCHANGE OR REDEEM SHARESBy MailTo redeem shares using ProFund form:Complete and mail the appropriateWithdrawal Request or IRA DistributionRequest Form located at To exchange or redeem shares by letter.

5 Send a signed letter Box 182800 Columbus, OH 43218-2800 The letter should include informationnecessary to process your request (see Exchanging Shares ). ProFunds may requirea signature guarantee in certaincircumstances. See Signature Guarantees under Additional Shareholder Information orcall ProFunds for additional TelephoneIndividual Investors:(888) 776-3637 or (614) 470-8122 financial Professionals and Institutions:(888) 776-5717 or (240) 497-6552 Interactive Voice Response System( IVR ):Call (888) 776-3637 (toll-free) or (614)470-8122 and follow the the Access Account navigation bar,enter your User Name and Password andfollow the step-by-step instructions. Pleasemake sure you receive and record yourconfirmation number for later reference.(Your transaction is not effective until youhave received a confirmation number fromProFunds.)Through aFinancialProfessionalContact your financial professional with InformationBy TelephoneIndividual Investors:(888) 776-3637 or (614) 470-8122 financial Professionals and Institutions:(888) 776-5717 or (240) 497-6552 Fax(800) 782-4797 (toll-free) Box 182800 Columbus, OH 43218-2800 Overnight mailProFundsc/o Transfer Agency4249 Easton Way, Suite 400 Columbus, OH 43219 ProFunds /Access One AccountsTo open a mutual fund account, you will need to complete a NewAccount Form.

6 You should also read this Prospectus carefully priorto opening your account. Contact ProFunds to request a NewAccount Form or download a New Account Form from ProFunds website. For guidelines to help you complete the Form, see theinstructions below. You may also open certain new accounts to , select Open Account and follow theinstructions. Please note that new accounts opened online must befunded by check or wire Plan AccountsSeveral types of Individual Retirement Accounts ( IRAs ) areavailable. Please visit or contact ProFunds for aretirement plan account application. The IRA custodian charges anannual fee of $15 per social security number for all types of annual fee may be waived in certain circumstances. Other typesof retirement accounts, such as profit sharing, money purchase and401(k) accounts may be established; however, ProFunds does notsponsor these plans nor does ProFunds provide retirementreporting for these types of Through financial ProfessionalsContact your financial professional for information on opening anaccount to invest in Your New Account Form>You must provide each account holder s social security numberor tax identification number and date of birth on the New AccountForm.

7 >Attach the trust documents when establishing a trust ProFunds for specific requirements.>When establishing an account for your corporation, partnershipor self-directed retirement plan, please check the appropriate boxto indicate the correct account type to ensure proper tax reporting,and provide a certified corporate resolution or otherdocumentation evidencing your authority to open the accountand engage in transactions.>You must provide a street address ( ProFunds does not accept addresses, but APO and FPO Armed Forces mailingaddresses are acceptable). If account holders have differentaddresses, each address must be provided.>You must designate the ProFund(s) to which your initialinvestment will be directed or the investment will be made inGovernment Money Market ProFund (which is offered througha separate prospectus).

8 >Be sure all parties named on the account sign the NewAccount law requires all financial institutions to obtain, verify andrecord information that identifies each person or entity who opensan account. Some or all of the information provided will be used byProFunds and/or its agents to verify the identity of the personsopening an account. If this information is not provided, ProFundsmay not be able to open your account. Accounts may be restrictedor closed, and monies withheld, pending verification of thisinformation or as otherwise required under federal regulations. Youmay be asked to provide additional information to verify youridentity consistent with the requirements under anti-moneylaundering regulations. In addition, transaction orders, includingorders for purchases, exchanges and redemptions may besuspended, restricted, canceled or processed and the proceeds maybe SharesYou have the option to send purchase orders by mail or Internet andto send purchase proceeds by check, ACH or wire.

9 Initial purchasesvia ACH are not accepted. All purchases must be made in drawn on a bank. Cash, starter checks, Internet-basedchecks, credit cards, travelers checks, money orders and credit cardchecks are not accepted. Third-party checks are generally notaccepted to open an Services Guide :: 5 Each ProFund prices shares you purchase at the price per share nextcomputed after it (or an authorized financial intermediary) receivesyour purchase request in good order. To be in good order, a purchaserequest must include a wire or check or the processing of an ACHinitiated (as applicable) by stated cut-off times, and for new accounts,a properly completed New Account Form. ProFunds cannot acceptwire or ACH purchases on bank holidays. ProFunds and ProFundsDistributors, Inc. may reject any purchase request for any Information You Should KnowWhen You Purchase Shares:>Instructions, written or by telephone, given to ProFunds for wiretransfer requests do not constitute a transaction request receivedin good order until the wire transfer has been received byProFunds.

10 A wire purchase will be considered in good order if(i) you have completed and faxed a New Account Form; (ii) youhave contacted ProFunds and received a confirmation number,and (iii) ProFunds receives and accepts your wire duringProFunds wire processing times noted in the chart under Transaction Cut-Off Times. >Although ProFunds does not charge for wire receipt, your bankmay charge a fee to send wires. Please be sure that the wire issufficient to cover your purchase and any such bank fees.>Any New Account Form, check or wire order received that doesnot designate a specific ProFund will be used to purchase shares(i) in the ProFund in your existing account if you have aninvestment in only one ProFund, or (ii) in Investor Class orService Class Shares, as applicable, of the Government MoneyMarket ProFund, if you are initially opening an account or havemore than one ProFund investment.