Protected by U.S. Patent No. 5,623,600; 5,889,943 ...

1 Trend Micro Incorporated reserves the right to make changes to this document and to the products described herein without notice. Before installing and using the software, please review the readme files, release notes, and the latest version of the applicable user documentation, which are available from the Trend Micro website at: Trend Micro, the Trend Micro t-ball logo, and OfficeScan are trademarks or registered trademarks of Trend Micro Incorporated. All other product or company names may be trademarks or registered trademarks of their owners. Copyright 2016 Trend Micro Incorporated.

2 All rights reserved. Release Date: October 2016. Protected by Patent No. 5,623,600; 5,889,943 ; 5,951,698; 6,119,165. Table of Contents Chapter 1: OfficeScan Server Installations Fresh Installations on Windows Server 2008 Platforms .. 1-2. Fresh Installations on Windows Server 2012 Platforms .. 1-3. Fresh Installations on Windows Server 2016 Platforms .. 1-4. Fresh Installations on Windows MultiPoint Server Platforms .. 1-5. Chapter 2: OfficeScan Edge Relay Server Installations Edge Relay Server System Requirements .. 2-2. Chapter 3: OfficeScan Agent Installations Fresh Installations on Windows Endpoint Platforms.

3 3-2. Fresh Installations on Windows Embedded System Platforms .. 3-5. Fresh Installations on Windows Server Platforms .. 3-6. Update Agents .. 3-13. Chapter 4: Upgrades and Virtualization Support OfficeScan Server Upgrade Requirements .. 4-2. OfficeScan Agent Upgrade Requirements .. 4-2. OfficeScan Server Web Console Requirements .. 4-3. Virtualization Support .. 4-4. Index Index .. IN-1. i Chapter 1. OfficeScan Server Installations This section outlines the OfficeScan server system requirements on supported Windows Server platforms. Fresh Installations on Windows Server 2008 Platforms on page 1-2.

4 Fresh Installations on Windows Server 2012 Platforms on page 1-3. Fresh Installations on Windows Server 2016 Platforms on page 1-4. Fresh Installations on Windows MultiPoint Server Platforms on page 1-5. 1-1. OfficeScan XG System Requirements Fresh Installations on Windows Server 2008 Platforms Web Server and Service Available Disk Operating System Edition Processor RAM Third Party Others Pack Space Programs Windows Server 32-bit / Standard SP2 At least 1GB minimum minimum if Microsoft IIS or Gigabit Network 2008 64-bit GHz Intel with at least installing the later Interface Card (NIC).

5 Enterprise Core 2 Duo 500MB OfficeScan server, FastCGI , 32- Monitor that supports exclusively for OfficeScan agent, and Datacenter AMD 64 bit or 64-bit depending 1366 x 768 resolution OfficeScan integrated Smart processor on the system at 256 colors or higher Protection Server Web 2GB architecture Intel 64 SQL Server recommended minimum if Windows Server 64-bit Standard SP1 processor installing remotely 2008 R2 Express 2008 R2 SP2. Enterprise 2008. Datacenter 2008 R2. Web 2012. 2014. 2016. Microsoft Visual C++. 2015 Redistributable Package (x86). Windows HPC 32-bit / N/A None At least 1GB minimum minimum if Microsoft IIS Gigabit Network Server 2008 64-bit GHz Intel with at least installing the Interface Card (NIC).

6 Core 2 Duo 500MB OfficeScan server, FastCGI , 32- Windows HPC 64-bit N/A None exclusively for OfficeScan agent, and bit or 64-bit depending Monitor that supports Server 2008 R2 AMD 64 OfficeScan integrated Smart on the system 1366 x 768 resolution processor Protection Server architecture at 256 colors or higher 2GB. Intel 64 recommended minimum if Microsoft Visual C++. processor installing remotely 2015 Redistributable Package (x86). 1-2. OfficeScan Server Installations Fresh Installations on Windows Server 2012 Platforms Important Windows 2012 R2 requires updates KB2919442 and KB2919355 required before installing the OfficeScan server Web Server and Service Available Disk Operating System Edition Processor RAM Third Party Others Pack Space Programs Windows Server 64-bit Standard None At least 2GB minimum minimum if Microsoft IIS or Gigabit Network 2012 GHz Intel with at least installing the later Interface Card (NIC).

7 Datacenter Core 2 Duo 500MB OfficeScan server, FastCGI , 32- Monitor that supports exclusively for OfficeScan agent, and Windows Server Standard None AMD 64 bit or 64-bit depending 1366 x 768 resolution OfficeScan integrated Smart 2012 R2 processor on the system at 256 colors or higher Protection Server Datacenter architecture Intel 64 SQL Server minimum if processor installing remotely 2008 R2 Express SP2. 2008. 2008 R2. 2012. 2014. 2016. Microsoft Visual C++. 2015 Redistributable Package (x86). 1-3. OfficeScan XG System Requirements Fresh Installations on Windows Server 2016 Platforms Web Server and Service Available Disk Operating System Edition Processor RAM Third Party Others Pack Space Programs Windows Server 64-bit Standard None At least 2GB minimum minimum if Microsoft IIS or Gigabit Network 2016 GHz Intel with at least installing the later Interface Card (NIC).

8 Datacenter Core 2 Duo 500MB OfficeScan server, exclusively for OfficeScan agent, and FastCGI , 32- Monitor that supports AMD 64 OfficeScan integrated Smart bit or 64-bit depending 1366 x 768 resolution processor Protection Server on the system at 256 colors or higher architecture Intel 64 minimum if SQL Server processor installing remotely 2008 R2 Express SP2. 2008. 2008 R2. 2012. 2014. 2016. Microsoft Visual C++. 2015 Redistributable Package (x86). 1-4. OfficeScan Server Installations Fresh Installations on Windows MultiPoint Server Platforms Web Server and Service Available Disk Operating System Edition Processor RAM Third Party Others Pack Space Programs Windows 64-bit Standard None At least 2GB minimum minimum if Microsoft IIS or Gigabit Network MultiPoint GHz Intel with at least installing the later Interface Card (NIC).

9 Server 2010 Premium Core 2 Duo 500MB OfficeScan server, FastCGI , 32- Monitor that supports exclusively for OfficeScan agent, and Windows Standard None AMD 64 bit or 64-bit depending 1366 x 768 resolution OfficeScan integrated Smart MultiPoint processor on the system at 256 colors or higher Protection Server Server 2011 Premium architecture SQL Server Intel 64 minimum if Windows Standard None processor installing remotely 2008 R2 Express MultiPoint SP2. Server 2012 Premium 2008. 2008 R2. 2012. 2014. 2016. Microsoft Visual C++. 2015 Redistributable Package (x86).

10 1-5. Chapter 2. OfficeScan Edge Relay Server Installations This section outlines the OfficeScan Edge Relay Server system requirements on supported Windows Server platforms. Edge Relay Server System Requirements on page 2-2. 2-1. OfficeScan XG System Requirements Edge Relay Server System Requirements Before installing the Edge Relay Server, ensure that the target server computer meets the minimum system requirements. Resource Requirements Processor 2 GHz dual core Memory 4 GB. Disk space 50 GB. Operating system Windows Server 2012 R2. Network card 2 network cards One for intranet connection to the OfficeScan server One for external connection to off-premises OfficeScan agents 1 network card configured to use different ports for intranet and Internet connections Database SQL Server 2008 R2 Express (or later).