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Quality Assurance Guidelines

HCAHPS Quality Assurance Guidelines V16.0 Reader’s Guide Purpose of Quality Assurance Guidelines The Quality Assurance Guidelines V16.0 manual has been developed by the Centers for Medicare & Medicaid Services (CMS) to standardize the survey data collection process and to ensure comparability of data reported through the CAHPS ®1

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  Quality, Assurance, Quality assurance

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