Quick Reference Guide - Amadeus

1 CarsQuick Reference Guide3 Car Location ListList all companies, all areas in ParisCLPARS ingle-company XX in LondonCLXXLONS ingle-company XX, country specific Spain, vicinity railCLXXES-XVicinity CodesA - AirportC - City P - Port/Ferry T - Airport-in-TerminalN/W/S/E - North/West/South/East of cityR - Resort X - Rail O - Airport-off-terminalH - HotelCar Location List and PolicyLocation PoliciesRequest all location policy informationCPOXXNCER equest tax informationCPOXXLHR/TAXS urcharge informationCoverage informationVehicle makeTax information/SUR or /S/COV or /C/VEH or /V/TAX or /TInformation regarding location policies such as vehicle types, tax rates, coverage and surcharges can be found using the Car Policy display entry (CPO) or GGCAR pages (see generic information section).Car Multi Company Availability and RatesCar Rate Availability for Paris CDG, current date, for one day(arrival/return time is mandatory)

2 CACDG/ARR-1000-1200 CACDG/ARR-1000-1200/LCar Rate Availability for Frankfurt, arriving on 15 Julyand leaving on 18 JulyCAFRA15 JUL-18 JUL/ARR-1000-1200 orCAFRA15 JUL-3/ARR-1000-1200 CAFRA15 JUL-3/ARR-1000-1200/L Car Rate Availability for non-airport locationCANCE-C18 AUG-2/ARR-10-12 CANCE-C18 AUG-2/ARR-10-12/LCar Rate Availability for the arrival airport and date of the air booking in segment 4 CAS4 CAS4/LCar AvailabilityCar Single Company Availability and RatesSingle company rate AvailabilityCAXXFRA14 AUG-2/ARR-0900-0900 CAXXFRA14 AUG-2/ARR-0900-0900 /LSingle-company Rate Availability for the company on line 4of a multi-company CA displayCA4CA4/L Car Rate Availability from a Car Location List displayCAAB13 FEB-5/ARR-1400-1200 CAAB13 FEB-5/ARR-1400-1200/LCar Rate Availability for an Amadeus non-airport locationCAXXPARC60 13 OCT-2/ARR-0900-1800 CAXXPARC60 13 OCT-2/ARR-0900-1800/LNOTEXX = Car provider code

3 = Amadeus Cars Easy ShopperQuick Reference Guide2 Quick Reference Guide4 Car Availability OptionsThese options are available to facilitate the search for the rate that meets your client s needs. Several options can be included in the same entry, in any order, to tailor the response. Add the options to the basic request or modify an existing display with and single availability optionsRequest specific vehicle type/VT-ECMR (Economy, 2/4 door, Manual Unspecified, Unspecified Fuel)/VT-E** (Economy)See Vehicle Classification Codes tab for detailed list of Vehicle Type rates in another currency ( USD)/FC-USDAdd Drop-off information if different to Pick-up(must be a valid ISO airport code)/DO-CDGS ingle company options onlyAdd Drop-off information if different to Pick-up for a non- Amadeus Location (single company display only)

4 /DO-NCE325 Promotional code/PC-PROMO CODEF requent Traveller/FT-123456 Corporate discount number/CD-XX1234 Customer s ID number/ID-123456 HGFor single company rate availability requests, you can specify the customer ID number using the options code /ID -and the corporate discount number using the /CD- CAXXPART011 DEC-3/ARR-9A-6P/ID-123456 options for modifying CA displaySingle to multi-company (YY for all companies )CA/CO-YYMultiple to single company using _ Line Reference _ Company codes (up to five codes, separated by dashes)CA3CA/CO-XXRental period and location_ Drop-off as a date_ Drop-off as a number of days_ Drop-off date_ Pick-up locationCA/DT-11 JUN-16 JUNCA/DT-11 JUN-5CA/DD-16 JULCA/LO-GVAS crolling optionsRedisplay cleared screenMPMove down, move upMD, MUMove to previous Single Company Car Availability displayMPCAMove previous multi-company Rate Availability displayMPCMMove to previous Car Location List displayMPCLYou can move to a CA display from another display type, and scroll through the CA display enter the scroll command follows by CA,for example.

5 Reference Guide3 Quick Reference Guide5 Car Rate FeaturesView Car Rate Features from Availability DisplayCR1 1 is the line number of the offer in the availability displayView only particular topicsCR1/COV/VEH or CR1/C/VView Car Rate Features for car segment bookedRTSVCC2 2 is the line number of the car segment in the PNRO ther specific categories of information_ Rate_ Surcharge_ Coupon_ Tax_ Coverage_ Vehicle_ Special equipment_ Delivery & Collection_ Advance payment_ Advance booking_ Guarantee_ Deposit_ Rate code_ Location_ Pick up_ Policy_ One way_ Remarks/RAT or /R/SUR or /S/CPN or /N/TAX or /T/COV or /C/VEH or /V/SEQ or /Q/DCI or /I/ADP or/P/ADV or /B/GUA or /G/DEP or /D/RCD or /E/LOC or /L/PUP or /U/POL or /Y/ONW or /O/RMK OR /RCar Rate FeaturesThe Car Rate Features display shows rate and policy information directly from the car provider s database; it will also give you the total estimated rental cost together with all the necessary information about what is or is not included in the rental.

6 It is also possible to sell from the Car Rate Features SellCar SellCar Sell from a single or multi-company Car Rate Availability displayCS1 1 is the line number of the rental offer selectedCar Sell from a flight segment in the PNRCSXXS3/VT-ECMN/RC-SD 3 is the air segment number in the PNRIf there is no outbound flight, number of days or return date must beentered or there is a default to one day rentalCSXXS3/DD-3 or CSXXS3/DD-4 NOVD irect (Long) SellCSXXLHR 13 MAR-2/VT-FCAR/ARR-1000-0800/ID-12345 Direct (Long) Sell for a non- Amadeus locationCSXXMIA12 JUL-3/VT-ECAR/PUP-FLMIA28 Direct (Long) Sell with flight arrival information and return timeCSXXLHR12 JUL/VT-ECMN/RC-SD-/ARR-CO9483 Y22 MARMIA-0800-1000 Car Sell from a Car Location List (Car Rental for same day)CSAB18 MAY-0/VT-ECMN/ARR-1000-2100 Delivery and CollectionDelivery the address where the vehicle will be collected from the the address where the vehicle will be delivery and collection/DEL or /COL-A1-73 East 42nd Street-CI-New York-ST-NY-CO-US-ZP-10017-PH-123 456798A1 AddressC1 City NameST State code, necessary for Australia, Canada and ISO country codeZP ZIP/Postal codePH Phone numberSite delivery or collection/DEL or /COL-SR-123 ABC-SN-IBM-PH-01021234SR Site IdentifierSN Site NumberAll addresses must be entered in a structured format.

7 If the delivery and collection addresses are the same, you only need to enter one of them in full. For the other address, enter same after the hyphen /DEL-SR-123 ABC-PH-01021234 Reference Guide4 Quick Reference Guide6 Sell OptionsBooking agent/BA- ABC number/BN-1234567 Billing Reference /BR-FREE-FLOW a non-default booking source number to the segment/BS-98765432 Corporate Discount number/CD-4563269876 Frequent traveler number/FT-1234567 Customer ID or profile number if the client has one with the rental company/ID-1234 ABCDI nclusive tour code/IT-IT1AY3 MODS upplementary information/SI Prefers a red equipment type per vehicle ( CSB-Baby Seat, CST-Child Seat)/SQ-CSBP assenger Association/P2 Guarantee information (mandatory in easy shopper)/G-guarantee methodGuarantee method accepted(may vary from 1 provider to another)CashCredit cardProvider charge cardMCOB ooking source Email Address (Easy Shopper = Amadeus Cars Easy ShopperThese options are used to add information to the Car segment of a PNR.)

8 The options are added as part of the Car Sell entry. Please be aware that adding some Sell Options can result in a change of for Direct Sell and Segment Reference Sell OnlyReturn time/RT-1800 Pick up location not stored in Amadeus /PUP-NCE325 Vehicle type/VT-LCARThe car sell options above are not available for sell entries referencing an availability display, as the display already supplies the relevant Reference Guide5 Quick Reference Guide7 Car Modification & CancellationModificationAny option returned by the car provider is not modifiable. These include:_ Drop charge_ Drop off location_ Estimated Total Cost_ Location Code_ Distance between pick up and drop off_ Base Rate_ The Amadeus Sequence number_ The e-voucher number sent by provider/DC/DO/ES/LC/MK/RB/CK/EVNM odifiable options include (all using segment 2):_ Overwrite old supplementary information_ Add additional information (prefix text with an asterisk)_ Override the booked rate with your own rate2/SI-PREFERS A RED CAR2/SI-*WANTS SUNROOF2 the car booking appearing as segment 2 of the PNRXE2 Cancel the entire PNRXIA booking will appear as a CCR segment in the Amadeus PNR.

9 It is possible to cancel the segment by using the entry Cars e-Voucher & Documentatione-VoucherIssue an e-VoucherCVP/S2/ETE-voucher possible value:_ Full credit_ Specific value_ Group day apply/VV-FC/VV-EUR200/VV-GDAThe issuing of e-vouchers is only possible when the agency is able to display the Car Billing Number (CBN); which presents all numbers associated to your agency s booking source for a specific car rental retrieve the billing number for a specific car companyCBNXXTo get more details of the account, add the record locator or the IATACBNXXA23323343 List of e-Voucher optionBilling Number/BN-45698555 Billing Reference /BR-A12345 Form of payment (applicable to Travel Agents only) an e-Voucher ( after car segment modified) where the renter is P1 CVP/S2/ET/P1 Other documentsIssue an invoiceINV or INEI ssue an itineraryIEPQ uick Reference Guide6 Quick Reference Guide8 Generic InformationInformation PagesList of car companiesGGCARR equest complete company policy information at an airportGGCARXXSYD or CPOXXSYDCar Provider specific Help pagesHECARXXNews pageGGNEWSA madeus Cars Easy Shopper pageGGCAREASYS crollingMove down to the next screenM OR MDMove up to the previous screenMUMove to the top of the pageMTMove to the bottom of the screenMBRedisplay a cleared screenMPComplimentary information such as address, opening hours and special equipment supported can be found in the car provider s own Car Location Policy pages in the Amadeus Information Pages (AIS).

10 For further information on Amadeus Cars, please see the Amadeus on-line help pages by entering HECAR in the Amadeus classification codesFuel/Air ConditioningR Unspecified Fuel/ Power with AirN Unspecified Fuel/ Power without AirD Diesel with AirA Auto Unspecified DriveQ Diesel without AirH Hybrid with AirI Hybrid without AirE Electric with AirC Electric without AirL LPG/Compressed Gas with AirS LPG/Compressed Gas without AirA Hydrogen with AirB Hydrogen without AirM Multi Fuel/Power with AirF Multi Fuel/Power with No AirV Petrol with AirZ Petrol with No AirU Ethanol with AirX Ethanol with No AirCategoryM MiniN Mini EliteE EconomyH Economy EliteC CompactD Compact EliteI IntermediateJ Intermediate EliteS StandardR Standard EliteF FullsizeG Fullsize EliteP PremiumU Premium EliteL