Requirement Relevance How to Get - Lexmark Support

1 900 Error/Firmware Escalation RequirementsRequirementRelevanceHow to GetEvents LogsIt contains the history of printer errorsand secondary crash codes which ishelpful for diagnosis1. Turn off the Press and Turn on the Release the buttons after 10seconds5. From the Config Menu, SelectReportsand selectPrint LogNote:The following instruction is just an example and it mightvary from one printer model to the other when accessingConfig MenuMenu Settings PageThis document contains all the PrinterSettings / firmware runningOn the printer, pressMenu>Reports>Menu Settings PageLogs Gzip Compressed (Printerswith Hard disk)Compressed file contains all the logsfrom the SE page1.

2 Open printer's web interface via web browser2. Enter your printer's IP Address followed by /se, , SelectLogs Gzip Compressedto download the fileHistory InformationThis is just the equivalent of theEvents Logs that can be found fromthe SE web page1. Open printer's web interface via web browser2. Enter your printer's IP Address followed by /se, , SelectHistory Informationto download the fileDump Hostsend Debug DataThese dump logs contains moreinformation and essential for furtheranalysis with firmware related errors ifthe information provided by EventLogs/History Information is Open printer's web interface via web browser2.

3 Enter your printer's IP Address followed by /se, , Hit Select the link and save the Image Quality DataDump lbtrace bufferDump Lbtrace Log #0 (FlashPartition)Dump Lbtrace Log #1 (Disk)Dump Lbtrace Log #2 (Disk)Dump Lbtrace Log #3 (Disk)Dump Lbtrace Log #4 (Disk)Alternate Logs:900 Error/Firmware Escalation RequirementsDump NVRAMDump printk bufferDump RapDebugDataDump Scanmgr Debug DataDump Scanner Calibration DataDump SysDebugDataDump SysMgrDebugDataDump GUI Debug DataDump GUI Memory Debug DataDump Object Store Debug DataDump printk buffer