Retek Distribution Management 10 - Oracle

1 Retek Distribution Management RF User Guide Retek Distribution Management Retek Confidential The software described in this documentation is furnished under a license agreement, is the confidential information of Retek Inc., and may be used only in accordance with the terms of the agreement. No part of this documentation may be reproduced or transmitted in any form or by any means without the express written permission of Retek Inc., Retek on the Mall, 950 Nicollet Mall, Minneapolis, MN 55403, and the copyright notice may not be removed without the consent of Retek Inc.

2 Information in this documentation is subject to change without notice. Retek provides product documentation in a read-only-format to ensure content integrity. Retek Customer Support cannot support documentation that has been changed without Retek authorization. Retek Distribution Management is a trademark of Retek Inc. Retek and the Retek logo are registered trademarks of Retek Inc. This unpublished work is protected by confidentiality agreement, and by trade secret, copyright, and other laws. In the event of publication, the following notice shall apply: 2003 Retek Inc.

3 All rights reserved. All other product names mentioned are trademarks or registered trademarks of their respective owners and should be treated as such. Printed in the United States of America. Corporate Headquarters: Retek Inc. Retek on the Mall 950 Nicollet Mall Minneapolis, MN 55403 (toll free US) +1 612 587 5000 European Headquarters: Retek 110 Wigmore Street London W1U 3RW United Kingdom Switchboard: +44 (0)20 7563 4600 Sales Enquiries: +44 (0)20 7563 46 46 Fax: +44 (0)20 7563 46 10 Customer Support Customer Support hours: Customer Support is available 7x24x365 via e-mail, phone, and Web access.

4 Depending on the Support option chosen by a particular client (Standard, Plus, or Premium), the times that certain services are delivered may be restricted. Severity 1 (Critical) issues are addressed on a 7x24 basis and receive continuous attention until resolved, for all clients on active maintenance. Contact Method Contact Information Internet (ROCS) Retek s secure client Web site to update and view issues E-mail Phone US & Canada: 1-800-61- Retek (1-800-617-3835) World: +1 612-587-5800 EMEA: 011 44 1223 703 444 Asia Pacific.

5 61 425 792 927 Mail Retek Customer Support Retek on the Mall 950 Nicollet Mall Minneapolis, MN 55403 When contacting Customer Support, please provide: Product version and program/module name. Functional and technical description of the problem (include business impact). Detailed step by step instructions to recreate.

6 Exact error message received. Screen shots of each step you take. Contents i Contents Chapter 1 1 Purpose of this guide .. 1 Related documentation .. 1 Chapter 2 Security and access .. 3 3 Passwords .. 3 Privilege levels .. 3 Log on to and exit RDM .. 4 Log on to RDM .. 4 Exit RDM .. 5 Chapter 3 7 Overview .. 7 Receiving appointments .. 7 Receive ASN appointments by container .. 9 Receive ASN appointments by 12 Receive appointments with both types of ASNs .. 13 Receive non-ASN appointments .. 14 Receive POs with generic labels.

7 15 Receive non-specified casepack 19 Mark troubled merchandise and 21 Blind receipt .. 25 Container 27 Lot tracking .. 28 Measure dimensions .. 29 Return receiving .. 31 Chapter 4 Build 33 Overview .. 33 Build a generic 34 Consolidate merchandise .. 35 Add unlabeled containers .. 35 Build a tote pallet .. 36 ii Retek Distribution Management Chapter 5 Processing .. 37 Overview .. 37 Process WIPs .. 37 Record WIP code 37 Gifts and personalization .. 38 Build kits .. 39 Look up the kits to be built .. 39 View the details of a kit.

8 40 Assemble a kit .. 40 Disassemble kits .. 42 WIP 43 Skip a pick .. 45 Drop a case pick at a staging location .. 45 Complete a WIP 46 Order Set 46 47 Check ticket queues .. 47 Modify print queues .. 47 Continue the ticketing 48 Weigh 49 Replenishment .. 51 Bulk 52 Container 54 Chapter 6 Inventory Management .. 57 Overview .. 57 57 Display the contents of the container .. 58 Mark a location for cycle count .. 58 Putaway .. 59 Active replenishment .. 59 Replenishment .. 60 Multi-SKU putaway .. 62 Reserve 63 Cycle 64 Unit pick 64 Reserve 65 Inventory adjustments.

9 67 Contents iii Container 68 View the contents of a container .. 69 View shipping details .. 69 Viewing receiving details .. 70 Inventory container trouble .. 71 Mark for cycle count .. 72 Confirm returns .. 73 Start up conversions .. 74 Storage with unlabeled children .. 75 Storage with labeled children .. 76 Unit picking .. 77 Forward case 78 Unlabeled to labeled .. 79 Return to stock .. 80 Split containers .. 81 Reassignment .. 83 Single container .. 83 Multiple containers .. 84 Forward pick location Management .

10 84 Manual replenishment .. 86 Pack wave 87 Chapter 7 Picking .. 89 Overview .. 89 Picking direction .. 91 Bulk picking .. 92 Case picking .. 94 Break the label 97 Perform a container pick with labeled children .. 99 Unit 100 Container unit 100 Unit picking by 105 Forward case pick - generic .. 107 Forward case pick - pick package .. 108 PTS zone selection .. 109 PTS picking .. 110 PTS case unit pick .. 112 iv Retek Distribution Management PTS close containers .. 114 Pick without a pick 115 Bulk pick .. 116 Container pick.