SafeCom Go Canon Administrator's Manual - …

1 Nuance SafeCom Go Canon Administrator s Manual D60707-19 August 2013 Trademarks: Nuance, the Nuance logo, SafeCom , SafeCom Go, SafeCom P:Go, SafeCom ePay and the SafeCom logo are trademarks of Nuance Communications, Inc. or its affiliates in the United States and/or other countries. All other trademarks referred to herein are the property of their respective owners. Nuance Communications, Inc. cannot be held responsible for any technical or typographical errors and reserves the right to make changes to products and documentation without prior notification. Third Party Software: This software may contain third party software which requires notices and/or additional terms and conditions. Such required third party software notices and/or additional terms and conditions are located in the SafeCom Third Party Notice document.

2 Patent: Nuance Communications, Inc. has received the following British patent GB 2350 713 B, US patent US 6,952,780 B2 and Europe EUR EP1 120 701. Copyright 1995 - 2013 Nuance Communications, Inc. All rights reserved Nuance Communications, Inc. Lautrupvang 12 DK-2750 Ballerup Denmark Phone: +45 4436 0240 E-mail: Web: D60707-19 2 Table of Contents 1 Introduction ..4 SafeCom Go Canon .. 4 Requirements .. 4 SafeCom Go Canon products .. 7 SafeCom ID devices .. 7 Available documentation .. 8 About this Manual .. 8 Document history .. 9 2 SafeCom Go Canon .. 11 Overview .. 11 Install optional card reader .. 11 Prepare MFP for installation .. 11 Canon imagerunner advance series .. 11 Older Canon devices .. 12 SafeCom Go Canon software installation .. 12 Canon imagerunner advance series.

3 13 Older Canon devices .. 14 Specify SafeCom Server and register device .. 15 Display the Pull Print icon .. 16 SafeCom Go Canon web interface .. 16 Log in to the SafeCom Go Canon web interface .. 16 Information web page .. 17 Configuration web page .. 18 Register web 21 Log web page .. 22 Language web page .. 23 Password web page .. 23 SafeCom Go Canon How to .. 24 Get the SafeCom Go Canon software .. 24 Specify SafeCom Server .. 24 Register device .. 25 Set password to prevent unauthorized access .. 25 Select login method .. 25 Login with Windows without specifying the domain .. 25 Login without PIN code .. 25 Define System Manager .. 26 Configure the timeout .. 26 Restore factory default .. 27 Determine the version .. 27 Select SafeCom Go login as login service.

4 27 Update the version .. 27 HP Access Control USB proximity card reader (HP M24) .. 27 Uninstall SafeCom Go Canon .. 29 Canon imagerunner advance series .. 29 Older Canon devices .. 30 3 Using SafeCom Go Canon .. 31 Control panel .. 31 Login .. 31 Pull Print .. 34 Copy .. 35 E-mail .. 35 Logout .. 36 Register card .. 36 Register card with PUK code .. 36 D60707-19 3 Register card with Windows logon .. 37 4 Troubleshooting .. 38 SafeCom Go Canon device trace facility .. 38 SafeCom Help Desk Assistant .. 38 SafeCom scan jobs not tracked .. 38 5 Regulatory information .. 39 6 Index .. 40 1 Introduction D60707-19 4 1 Introduction SafeCom Go Canon SafeCom Go Canon is the internal solution for Canon MFPs. It integrates with the touch-screen control panel of the Canon MFP and offers user authentication by code and/or card.

5 SafeCom Go Canon works together with the SafeCom G4 Server software and is designed to help companies and organizations gain control over their printing costs and document security. The SafeCom solution can be enhanced with add-on modules to build customer specific and scalable solutions. Requirements SafeCom Go Canon supports the MEAP-enabled Canon MFPs in Table 1. The MFPs are listed in order of release with the latest at the bottom. Built-in USB port for connection of USB ID Device is featured on all newer MFPs. Older MFPs may require a Canon USB Application Interface Board (type B1, D1 or G1) and/or any additional Canon hardware. MFP must be connected to the network. The MFP should set department ID as off. The MFP should not have system administrator setting. SafeCom device license and Canon MEAP License (royalty fee paid to Canon ).

6 Canon Access Management System Kit-A2 (AMS) is required to control user's access rights for: Copy, Copy in color, E-mail, Scan and Fax. 1 Introduction D60707-19 5 Table 1 SafeCom Go Canon supported Canon MFPs Canon advance MFP N USB (Use p/n to order from Canon ) imagerunner advance 400/500 Series 400, 400i, 400iF, 500, 500i and 500iF imagerunner advance C2000 Series C2020, C2020F, C2020H, C2020i, C2020L C2025, C2025H C2030, C2030F, C2030H, C2030i, C2030L C2220, C2220F, C2220i, C2220L, C2225, C2225i, C2230, C2230F, C2230i imagerunner advance 4000 Series 4025, 4035, 4045, 4051 imagerunner advance C5000 Series C5030, C5030F, C5030i, C5035, C5035F, C5035i, c5045 , C5045F, C5045i, C5051, C5051F, C5051i USB Device Port B1 (p/n 3720b001AA) imagerunner advance C5000 Series C5235, C5235F, C5235i, C5240, C5240F, C5240i, C5250, C5250F, C5250i, C5255, C5255F, C5255i imagerunner advance 6000 Series 6055, 6055i, 6065, 6065i, 6075, 6075i 6255, 6255i, 6265, 6265i, 6275, 6275i imagerunner advance C7000 Series C7055i, C7065i C7260, C7260i, C7270, C7270i, C7280i imagerunner advance 8000 Series 8085, 8095, 8105 8205, 8205 PRO, 8285, 8285 PRO, 8295, 8295 PRO imagerunner advance C9000 Series C9065 PRO, C9075 PRO C9270 PRO, C9280 PRO Note: SafeCom Go Canon does not support Canon devices that use Fiery Controller.

7 1 Introduction D60707-19 6 Canon MFP N USB (Use p/n to order from Canon ) iRC2620, iRC2620G, iRC2620N, iRC3220, iRC3220N A Board C1 (p/n 9588A001AA) iR2270, iR2270F, iR2270G, iR2870, iR2870F, iR2870G, iR3570, iR3570F, iR3570G, iR4570, iR4570F, iR4570G A Board D1 (p/n 9597A001AA) Expansion Bus B1 (p/n 9596A001AA) iR7270N, iR8070, iR8570N, iR9070, iR85+, iR105+, IR105i A Board D1 (p/n 9597A001AA) Expansion Bus A1 (p/n 6909A001AA) iR5070, iR5570, iR5570N iR6570, iR6570N A Board D1 (p/n 9597A001AA) Expansion Bus A1 (p/n 6909A001AA) iRC2570, iRC2570C, iRC2570Ci, iRC2570F, iRC2570i iRC2580, iRC3170, iRC3170C, iRC3170Ci, iRC3170F, iRC3170i, iRC3170U, iRC3180, iRC3180i A iR7086,iR7086B, iR7086N, iR7095, iR7095i, iR7095P, iR7105, iR7105B, iR7105i A iRC5058, iRC5068, iRC5870, iRC5870i, iRC5870N, iRC5870U, iRC5880, iRC5880i, iRC5880N, iRC6870, iRC6870i, iRC6870N, iRC6870U, iRC6880, iRC6880i, iRC6880N A iRC3880, iRC3880F, iRC4080, iRC4080i, iRC4580, iRC4580F, iRC4580i, iRC5180, iRC5180i, iRC5180N, iRC5185, iRC5185i, iRC5185N, A imagePRESS C1 A iRC2880, iRC2880F, iRC2880i, iRC3380, iRC3380F, iRC3380i A iR3025, iR3025F, iR3025N, iR3030, iR3030A, iR3030N, iR3035, iR3035A, iR3035F, iR3035N, iR3045, iR3045A, iR3045F, iR3045N A Board G1 (p/n 1804B001AA) Expansion Bus B1 (p/n 9596A001AA)

8 IR5055, iR5055N, iR5065, iR5065N, iR5075, iR5075N A imagePRESS C6000, imagePRESS C6000VP, imagePRESS C7000VP A iRC2380i, iRC2550, iRC2550F, iRC2550i iRC3080, iRC3080F, iRC3080i, iRC3480, iRC3480i, iRC3580, iRC3580F, iRC3580i 1 Introduction D60707-19 7 iR3225, iR3225F, iR3225N, iR3230, iR3230N, iR3235, iR3235F, iR3235i, iR3235N, iR3245, iR3245F, iR3245i, iR3245N imagePRESS 1100, imagePRESS 1125, imagePRESS 1135 A Device does not support IMI and hence the copy process cannot be stopped when the user runs out of credits. SafeCom Go Canon products SafeCom Go Canon Identification by card requires a USB SafeCom ID Device (card reader) and the Canon MFP must feature an available USB port. On older Canon MFPs a Canon USB Application Interface Board may be required. Refer to information in the USB column in Table 1.

9 SafeCom ID devices ID Device Connection SafeCom AWID Reader USB SafeCom Barcode Reader USB SafeCom Casi-Rusco Reader USB SafeCom Cotag Reader USB SafeCom EM Reader USB SafeCom HID Prox Reader USB SafeCom HID Prox Reader 37 bit (custom) USB SafeCom iCLASS Reader USB SafeCom Indala Reader 26 bit USB SafeCom Indala Reader 29 bit USB SafeCom IoProx Reader USB SafeCom Legic Reader USB SafeCom Magnetic Card Reader DD (Tr 1) USB SafeCom Magnetic Card Reader DD (Tr 2) USB SafeCom Magnetic Card Reader DD (Tr 3) USB SafeCom Mifare Reader USB SafeCom Nedap Reader USB SafeCom NetWatch USB Note: ID devices require unique ID Device Licenses. SafeCom ID devices come with ID device licenses, whereas ID device licenses for 3rd party ID devices must be purchased separately. Additional information about the ID devices is available in SafeCom G4 Administrator s Manual D60650.

10 1 Introduction D60707-19 8 Available documentation SafeCom Smart Printing SafeCom Smart Printing Administrator s Quick Guide D10600 How to install a SafeCom Smart Printing solution. SafeCom G4 SafeCom G4 Administrator s Manual D60650 A comprehensive Manual that the administrator should consult to make a successful SafeCom solution. Includes information about SafeCom Tracking, SafeCom Rule Based Printing, SafeCom Client Billing, and SafeCom Pay. SafeCom Go Canon SafeCom Go Canon Administrator s Manual D60707 (this Manual ) Manual on how to install, configure and use SafeCom Go Canon . SafeCom Go Canon User s Guide D20707 User's Guide on how to use SafeCom Go Canon . About this Manual This Manual applies to SafeCom G4 Server version S82 *01 and SafeCom Go Canon version S88 *13. This Manual is organized as follows: Chapter 1 Introduction lists the supplied SafeCom documentation, introduces SafeCom relevant terms, system requirements, and describes how this Manual is organized.