Savi W710/W720 - Eutectics Inc.

1 Savi W710/W720 Multi Device Wireless Headset SystemUser GuideContentsWelcome4 System Requirements4 What's in the Box5 Base and Headset Basics6 Accessories7 Customize Your Headset8 Adjust the Headband8 Adjust the Mouthpiece8 Charge Your Headset10 Desk Phone: Connect and Call11 Choose Desk Phone Setup11 Make a Desk Phone Call12 Mobile: Connect and Call13 Computer: Connect and Call14 Connect Your Computer14 Place a Softphone Call14 Position Your Base14 Headset Features15 Headset Controls15 Headset Power15 Headset Battery Level16 Mute your Headset During a Call16 Adjust Your Headset Volume16 Turn On/Off Headset LED17 Out of Range Warning Tones17 Base Features18 Base Buttons18 Base Subscription Button18 Set the Range19 Bluetooth Pairing Button19 Daily Use21 Incoming Calls21 Outgoing Calls21 Multi-Phone Status23 Mobile Phone and Headset Audio23 Combine Audio From Any Two Lines or Channels23 Conference Up to Three Additional Headsets23 Advanced Use25 Install Plantronics Software25 Plantronics Control panel25 Devices Tab25 Device Settings > Base Tab26 Device Settings > Headset Tab28 Device Settings > Security Tab30 Applications Tab30 Preferences302 About Tab31 Plantronics Update Manager31

2 Troubleshooting33 Headset33 Desk Phone34 Mobile34 Softphone343 Congratulations on purchasing your new Plantronics product. This guide contains instructionsfor setting up and using your Savi W710/W720 Wireless Headset System which has a WO2base and a WH300/WH350 refer to the separate safety instructions for important product safety information priorto installation or use of the Supported Operating Systems: Windows XP , Windows Vista , Windows 7 Processor: 400 MHz Pentium processor or equivalent (Minimum); 1 GHz Pentium processoror equivalent (Recommended) RAM: 96 MB (Minimum); 256 MB (Recommended) Hard Disk: 280 MB (Minimum); 500 MB or more (Recommended) Microsoft Windows XP-Service Pack 3 (SP3) or later (Recommended) Microsoft Windows Vista-Service Pack 1 (SP1) or later (Recommended)Display At least 800 x 600, 256 colors 1024 x 768 high color, 32-bit (Recommended)Browser Internet Explorer V6 or better must be on the user s system (Required)WelcomeSystem Requirements4WH300 headset (monaural)WH350 headset (binaural)

3 Base and charge cradleUSB cableTelephone interface cablePower supplyWhat's in the Box5 Base1 Power jack8 Computer button2 Handset lIfter jack9 Mobile phone button3 Telephone interface cable jack10 Desk phone button4 USB port11 Bluetooth pairing button/LED5 Desk phone speaking volume12 Subscription button/LED6 Desk phone configuration switch13 Charging LED7 Desk phone listening volumeHeadset1 Headset LED4 Mute button2 Volume up button5 Volume down button3 Call control button6 MicrophoneBase and Headset Basics61 Electronic hookswitch cable (EHS cable) Electronically and automatically takes your deskphone handset off hook. Enables remote call control with your lifter Automatically lifts handset and returns it to the cradle. Enables remote callcontrol with your the comfort and fit of your adjust the headband, lengthen or shorten the band until it fits comfortably.

4 Position theheadset receivers so that the foam cushions sit comfortably over the center of your the WH300, position the stabilizer T-bar above your a tighter fit, gently pull the opposite ends of the headset inward as bend and shape the boom with both hands as shown. Avoid bending or twisting theboom near the microphone or the click-stop turret and boom so that the microphone is two finger-widths from thecorner of your Your HeadsetAdjust the HeadbandAdjust the Mouthpiece83 Make sure the front of the microphone faces your mouth. If necessary, twist the microphoneslightly so it s in the proper position. Do not use forceful twisting motions or try to turn themicrophone completely the charging cradle pins with the base and press firmly until the cradle rests evenly on one end of power supply into power jack on back of the base and other end into workingpower the headset in the charge cradle.

5 The charging LED will flash green when charging theheadset and turn solid green when the headset is fully charged. Charge for at least 20 minutesprior to the first use. A full charge takes 3 This product has a replaceable battery. Use only the battery type supplied by Your Headset10 Choose a desk phone setup A, B or C and connect phone (standard)USE Connect one end of the telephone interface cable to the back of the base Disconnect the handset coil cord from the base of the desk phone and re-connect it to thetelephone interface cable junction box. Finally connect the remaining end of the telephone interface cable into the open handsetport on the desk your phone has a built-in headset port, you should only use the headset port if you willnot be using the HL10 lifter. In this configuration, you must press both the headset button on yourphone and the call control button on the headset to answer or end phone + HL10 lifter (sold separately)See the user guide at for CDesk phone + EHS cable (sold separately)See the user guide at for Desk Phone: Connect and CallChoose Desk PhoneSetup111 While wearing headset, short press base desk phone you don't have remote call control through a lifter (HL10) or cable (EHS), manually removedesk phone handset before each you do not hear a dial tone, open side panel and adjust middle configuration switch A-G untilyou do.

6 Default setting A works for majority of desk test call from desk call by pressing headset call control a Desk Phone Call12 Your mobile phone can be paired to multiple headsets and hands-freedevices, but it can only be connected to one device at a time. Following areinstructions for pairing your mobile phone to the down and hold Bluetooth pairing button (4 seconds) on Savi base until indicator LEDflashes red and blue. The base will remain in this mode for 10 minutes. If it goes off, you willneed to press it Bluetooth mobile phone into search mode. Select SAVI 7xx from the list of found prompted by mobile phone, type 0000 as indicator LED on base will turn solid blue when base has an active connection withmobile wearing headset, short press base mobile test call from mobile call by pressing headset call control : Connect and Call131 Connect the USB the Plantronics software by visiting and click on the a list of compatible softphones, visit wearing your headset, short press the base computer a call from your computer the call by pressing the headset call control minimum recommended separation between your desk phone and the base is 6 minimum recommended separation between the base and computer is 12 inches.

7 Incorrectposition can cause noise and interference : Connect and CallConnect Your ComputerPlace a Softphone CallPosition Your Base14 Now that you ve assembled your headset, installed the software andconnected your phones, read this section to learn about the headsetfeatures, how to use the controls and LED Flashes white when in use2 Volume up button Press to increase volume3 Call control button Press to place, answer, end a call4 Mute button During a call, press to mute5 Volume down button Press to decrease volume6 Flash During a call, long press the volume button up or down for seconds, will put call onhold and answer second incoming callCAUTIONFor your safety, do not use headset at high volumes for extended periods of time. Doingso can cause hearing loss. Always listen at moderate levels. For more information on headsets andhearing visit the headset battery is installed and charged, the headset is automatically on.

8 The headsetdoes not have an on/off button. If you won t be using the headset for a long period of time andthe headset will not be in the charging cradle, place the headset in sleep the Headset in Sleep ModePlacing the headset in sleep mode with a fully charged battery will provide up to 50 hours ofstandby the headset is idle, press the call button for three seconds until you see the headset flashwhite twice..2To wake the headset, press the call button again until you see two white flashes or hear threehigh Storage TimeIf you remove a fully charged battery from the headset, it will provide up to 75 days of batterystorage time, stored under normal FeaturesHeadset ControlsHeadset Power15 Talk TimeWith a single full charge, the headset will provide up to 9 hours of continual talk time. Talk timewill be reduced when operating in wideband mode and/or if the headset is used consistently ata long distance from the Battery WarningIf you are on a call and the headset battery is critically low, you will hear a repeated single lowtone every 15 seconds indicating that the battery is low.

9 You should recharge the headsetimmediately or swap out the low battery with a fully-charged you are not on a call and press the call button, you will hear three low tones if the battery iscritically low. You should recharge the headset immediately or swap out the low battery with afully-charged Battery StatusThere are two ways to determine your headset battery System Tray IconWith Plantronics software installed, a headset icon will appear in your system tray, displayingbattery status. A warning will be issued if your headset s battery is critically the BaseWhen the system is idle, short press the base subscription button once to get feedback on theheadset battery level. The computer, mobile and desk phone button LEDs will light up, indicatingyour headset battery BatteryLevelComputer ButtonLED on baseMobile Button LEDon baseDesk Phone ButtonLED on base75 100%50 75%25 50%0 25%To mute/unmute a call, press the mute mute is activated, the base button will be solid red and you will hear three high tones(you will still be able to hear the caller).

10 These tones will repeat every 60 seconds while mute isactive. When unmuted, you will hear three low your headset volume by pressing the volume up (increase) or down (decrease) Battery LevelMute your HeadsetDuring a CallAdjust Your HeadsetVolume16 Make general volume adjustments for the desk phone with the base volume computer volume adjustments, use your softphone application controls or your computer saudio control panel (see below). Mobile phone volume can be adjusted on the mobile can quickly access your system s control panel by using the link in the Plantronics ControlPanel on the Preferences Windows Vista and Windows 7 systemsAdjust your overall volume by going to: Start Menu > Settings > Control Panel > Sound >Playback. Click OK to confirm your Windows XP systemsAdjust your overall volume by going to: Start Menu > Settings > Control Panel > Sounds andAudio Devices > Audio tab > Sound Playback.