SITA Technology Certification Process

1 Technology Certification Process Version: Date: 2018-11-14 Page 2 of 19 Technology Certification Process Notice Copyright 2018, SITA SOC Ltd (Registration No: 1999/001899/30). All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means without the express written permission of SITA SOC Ltd. Document enquiries may be directed to: Records Management Office SITA SOC Ltd PO Box 26100, Monument Park, 0105, South Africa Tel: +27 12 482 3000 Technology Certification Process Document No: eNSQS-00144 Version: Author.

2 Izak de Villiers, +27 12 482 2749 Approval The signatories hereof, being duly authorised thereto, by their signatures, hereto authorise the execution of the work detailed herein, or confirm their acceptance of the contents hereof and authorise the implementation/adoption thereof, as the case may be, for and on behalf of the parties represented by them. Technology Certification Process Page 3 of 19 Contents 1. Introduction .. 4 Aim .. 4 Scope: Technology domains .. 4 Exclusions .. 5 References .. 6 2. Definitions and Process framework .. 6 Technology updates.

3 6 Product Certification .. 7 Research .. 7 Information sharing and collaboration .. 8 3. Technology Certification Process (TCP) .. 8 Technology updates .. 8 Product Certification .. 9 Technology research .. 11 Information sharing and collaboration .. 12 4. General rules and 5. Conclusion ..13 Annex A: Product Certificate sample ..14 Annex B: OEM Process diagram ..15 Annex C: Product Certification checklist ..16 Annex D: Contact details ..17 Annex E: Processes diagrams, roles and Annex F: Abbreviations, Terms and Definitions ..19 Abbreviations .. 19 Terms and Definitions.

4 19 Tables Table 1: Certified Technology domains .. 5 Table 2: TU roles and responsibilities .. 9 Table 3: Product Certification roles and responsibilities .. 10 Table 4: TAS contact details .. 17 Figures Figure 1: e-Government House of Value .. 4 Figure 2: Certified Technology domains and transversal contracts .. 5 Figure 3: Requirements for supply to Government .. 13 Figure 4: OEM product Certification Process diagram .. 15 Figure 5: Tech update Process .. 18 Figure 6: Product Certification 18 Page 4 of 19 Technology Certification Process 1. Introduction In terms of the SITA Act and National Treasury Practice Note 5 of 2009, SITA must conduct a standard Certification in respect of ICT goods and/or services before finalising a list of prospective suppliers.

5 To support this mandate, SITA has established a Technology Certification Process (TCP) to allow OEMs to submit their products for Certification . The TCP is implemented to support current and new Government transversal contracts or other procurement requests (RFB/RFP/RFQ) issued by Government, but is separate from these bid processes. According to SITA s Certification mandate, any Government bids for ICT products or solutions will require product Certification by SITA, whether procurement is via transversal contracts or alternative vehicles prescribed by National Treasury and SITA regulations.

6 Product Certification is done solely in conjunction with OEMs as part of the TCP. Aim The primary goal of the TCP is to support SITA s mandate to enable procurement of standards-based, cost-effective, high-quality solutions for deployment in Government, fulfilling the requirements of the e-Government House of Value. The Certification Process is conducted on a continuous basis and, since it is open to all participants, will not exclude any OEMs or products, but rather cater for new technologies, OEMs, products or categories as and when they enter the market.

7 Scope: Technology domains The MoA provides the basis of a working relationship between SITA and registered OEMs to support the Technology Certification Process , whereby SITA certifies products for procurement by Government. The Agreement only applies to manufacturers that represent a product brand sold to the SA Government, and that also fits into one of the identified Technology domains. These domains include, but are not restricted to, the following: Domain Components Personal Computing Devices Desktop PCs, Mobile PCs, Desktop displays, and Mobile devices (Tablets, Smartphones, eReaders).

8 Peripherals Printers, Multifunction devices, Scanners, Digital cameras, Auto-ID (Barcoding, Card devices), Optical storage (DVD duplicators), Small peripherals and Consumables. Audiovisual Communications (AVC) Technologies Video and audio conferencing, Large-format display devices (projectors, monitors and video walls), Collaboration, AV signal control and management. Servers & Storage Servers (Rack-mount, Tower, Blade), Primary storage and Secondary storage (Disk to Disk, Tape and Archiving). Networking Switches, WLAN, Routers, Backhaul, Cabling (Copper and Fibre-optic).

9 Figure 1: e-Government House of Value Technology Certification Process Page 5 of 19 Domain Components Infrastructure Equipment Racks, UPS, Generators, Cable ducting, trenching and routing. Table 1: Certified Technology domains Specific product categories to be addressed are included in the respective detail technical specifications for each Technology domain, as explained below. The specifications can be downloaded from the SITA website at Additional Technology domains will be included in the Process as required by the client or SITA. The diagram below indicates with a the Technology domains currently covered by the Certification Process .

10 Procurement contracts are also enumerated and defined for reference. Figure 2: Certified Technology domains and transversal contracts Exclusions The Technology Certification Process specifically excludes the following functions: 1) SITA SCM processes and related requirements ( tax status of OEMs) 2) Price and/or contract negotiations 3) NIPP, SMME, BEE and other related requirements Page 6 of 19 Technology Certification Process 4) OEM and reseller agreements between SCM and industry. Third-party components The purpose of the TCP is used to certify stand-alone ICT products or solutions.