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Strategic Themes How Are They Used and WHY?
About the Balanced Scorecard Institute (BSI) BSI provides consulting, training, and professional certification services to organizations worldwide related to strategic planning, balanced scorecard, KPI/performance measurement, and strategic project management. ©2011 Balanced Scorecard Institute, a Strategy Management Group company.
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How to Measure “Innovation” - Balanced Scorecard Institute
balancedscorecard.org• Can the measure be used as a drill-down measure from Tier 1 to Tier 2? • Can we establish meaningful targets (and thresholds) for this measure? After a measure is selected, further data definition work will need to be performed and sometimes an organization gets “stuck” when attempting to define targets and thresholds for a measure.
Using the Balanced Scorecard to Align Your Organization
balancedscorecard.orgStrategic objectives are the building blocks of together in cause-effect relationships create a strategy map that shows how an organization creates value for its customers and stakeholders. Performance Measures, Targets and Thresholds. Performance measures are linked to objectives and allow the organization to measure
CAUSE-AND-EFFECT DIAGRAM
balancedscorecard.orgBasic Tools for Process Improvement 2 CAUSE-AND-EFFECT DIAGRAM What is a Cause-and-Effect Diagram? A Cause-and-Effect Diagram is a tool that helps identify, sort, and display possible causes of a specific problem or quality characteristic (Viewgraph 1). It graphically illustrates the relationship between a given outcome and all the factors that ...
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www.cimaglobal.comThe basic idea of the Balanced Scorecard (BSC) is to focus the organisation on performance measures and implementing the current strategy. The BSC comprises measures from financial, customer, internal processes and learning and growth perspectives. The aim is to avoid focusing only on short term financial