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Summary of Crucial Conversations - Idaho
This book focuses on techniques on how to hold such conversations in a positive space ... 2) Stay in dialogue 3) Make it safe 4) Don’t get hooked by emotion (or hook them) 5) Agree a mutual purpose 6) Separate facts from story 7) Agree a clear action plan Ignition Blog Just another ordPress.com site. 9/28/2018 Summary of Crucial conversations ...
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