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Technical Assistance and Support Services Agreement

Technical Assistance and Support Services Agreement (Version 1.23) 8/11 Attachment A – Support Guidelines Severity Class 1: Functional usage of the source code or part of it is impossible or severely limited and the issue has a serious impact on further project development and/or security and prohibits proceeding.

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  Services, Guidelines, Agreement, Technical, Support, Assistance, Technical assistance and support services agreement

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