TELUS Calling Features

1 CODEFEATUREHOW TO USEPRICEP ressto hear the last number to call your to repeat the to return the call, otherwise hang you reach a busy signal after pressing:Hang up and Call Return will keep redialing the numberfor up to 30 minutesWhen the line is free, you ll hear a distinctive ringAnswer your phone and your call will be connectedPressto cancel Return works even if you re on the phone and unable toanswer. It will not return calls to some wireless numbers or tonumbers marked Private or Unknown .If you reach a busy signal and hear This number is then:Press then hang up to turn on Busy Call upon reaching a busy signal, hang up, then pick up yourphone and up again and we ll redial the number for up to 30 minutesWhen the line is free, your phone will ring with a distinctive up your phone for the call to be cancel fax machines, modems, and autodialers do not recognizethe Busy Call Return recording.

2 Pressto turn off the promptfor that :Busy Call Return does not work with numbers starting with 280,university registration lines, some wireless numbers and very busycommercial lines.* Maximum of $ per month or available in a TELUS per use services always on your line1$peruse*$peruse* TELUS Calling FeaturesPlease see below for detailed instructions on how to set up and use yourTELUS Calling Features . For more information or to add Calling Featuresto your home phone, please call us ReturnBusyCall o ers two types of Personal Voice Mail:Simple Voice Mailtakes messages when you re on the phoneor away from the Voice Mailincludes all the bene ts of Simple Voice Mailplus additional Features for families, homes and small the following information handy.

3 Access number_____This is the number you dial to access your mailboxMailbox number_____This is your 10-digit phone numberTemporary password_____This is your 10-digit phone numberPermanent password_____This needs to be between 4 15 digits and can't be your phone numberor start with "0"From homeLift the handset. If you hear a series of short dial tones or beeps, you have from homeYou have two options:1. Dial your access number, pressthen enter your mailbox numberCall the helpline at 1-800-663-8131 if you don t know your access number2. Call your home phone number and when you hear your greetingpressControl the number of rings before a call goes to Voice Mail1.

4 Dial2. Enter number of rings (2 9)3. Wait for 2 seconds then hang up* There will not be any voice promptsPersonal Voice MailSet TheNumber Of RingsAccess YourVoice MailSetup3 Monitor messages being left in your mailboxAfter the normal rings, you will hear a short ring as your calleris sent to your mailboxTo listen to the caller, pick up the handsetIf you do not want to speak to the caller, simply hang upYou can turn password control ON or OFF when accessing your mailbox from home. *Pressto turn on your passwordWhen accessing your messages remotely, a password is always turn Autoplay ON and OFF:From the main menu, pressand follow the voice promptsUndelete messagesPress to review messages erased within the last 24 hours*Not available with Extension Voice MailMessage MonitorDialEnhanced Voice MailKnow who s callingCall DisplaySee who s Calling before you answer and who called while you were outCall Display* shows the caller s name and number on your display a Private or Unknown number is displayed, either information cannotbe sent from where the call originated or the caller may have blocked their Call block allows Call Display subscribers to reject PRIVATE callersTo activate the function, wait for the dial tone and press.

5 To deactivate the function, wait for the dial tone and press .AnonymousCall BlockAnonymous Call block is a free feature automatically includedfor Call Displaysubscribers in BC and PasswordOnly messages deleted within 24 hours can be your Voice MailboxFollow the voice prompts to undelete the message(s)From the main menu, press to turn o your passwordTo speak to the caller, brie y hang up by depresing the receiver buttonor press the LINK or FLASH key. The message is no longer you easily identify calls marked Private and Unknown numberWith Caller Reveal* service on your line, callers with Private or Unknown numbers will be instructed to identify their number to complete their Caller Reveal, names will display either a ^ or * symbol.

6 ^indicates a private caller unblocked or entered the number they are Calling from*indicates the unknown caller has entered a number thatmaynot match thenumber they are Calling fromTo turn Caller Reveal ON or OFF:Call the TELUS Calling Feature Assistant1at 310-8682. Listen to the voice promptsPress for Caller RevealPress to turn Caller Reveal ONPress to turn Caller Reveal OFFP revent unwanted callers from reaching youProgram up to 12 phone numbers that you want to screen. Callers on yourlist will hear a recording, The party you are trying to reach is not acceptingcalls at this time. Your phone won t even Screen2lets you add or delete numbers whenever you program your Call Screen list:Press and follow the voice promptsTo turn Call Screen ON, press or.

7 To turn Call Screen OFF, press or .You may even block private callers by using the Reject the Last Calling Party : There must be at least one number on the Call Screen List to use this the call and stay on the line for 5 seconds before hanging up. This allows thesystem to recognize the incoming who s Calling *Requires compatible the Calling Feature Assistant setup instructions for you have activated Call Forwarding calls from a number on your list you will receive the recording andwill not be forwarded. Note: Call Screen will not screen operator-handled, overseas or some wireless RevealCall ScreenDial . Press .Dial .Dial again. Temporary password: _____(your 10-digit phone number)Permanent password:_____Needs to be 6 to 10 digits and can t be your phone number, nor start with 0 6 Don t miss important calls because you re on the phoneTo answer the second call:To turn Call Waiting OFF before placing a call:Listen for dial tone, then pressbefore dialing the number youwish to callTo turn Call Waiting OFF during a call:PressWhen you hang up, Call Waiting is automatically turned back onSee who s waitingVisual Call Waiting* combines Call Display and Call Waiting.

8 It displays asecond caller s name and phone number when you re already on the phone numbers on one phone line, each with a distinctive ringA distinctive ring will alert you to calls to your Smart Ring you also subscribe to Call Waiting, a distinctive beep lets you knowthat a second caller is phoning your Smart Ring number.*Talking Call Waiting requires Call Waiting. Visual Call Waiting requires Call WaitingVisual Call WaitingSmart Ring To use a fax machine with distinctive ring, a compatible fax machine needs to be con gured. Refer to your fax machine s user manual or call the manufacturerto get help setting up your fax machine.* Smart Ring may interfere with custom rings on certain CPE telephones.

9 Press the LINK , FLASH , or hang up button again to transfer between calls7 Use the Calling Feature Assistant to customize Advanced Call Forwarding,Anonymous Caller ID, Do Not Disturb , Call Gate and Caller your protection, you must rst activate your service from your home connected, you ll hear Welcome to the TELUS Calling Feature set up your services, create a password that is between 6 and 10 digits inlength. Enter your password followed by the pound key now . Once you havecreated your password, you ll be able to customize your service by followingthe voice prompts. Be sure to make note of your the Calling Feature AssistantFrom outside BC or AlbertaDial 1-604-520-3212 or 1-403-263-6981 (long distance charges will apply) Calling Feature AssistantCalling FeatureAssisstantFrom homeDial 310-8682 The rst time setup must be completed from home8 FEATURETOTURNONTOTURNOFFCall ForwardingVariableDial, after2 beeps, hang upChoose where you want your calls forwardedeach time you turn on the serviceDial, listen for 3 beeps, then a dial toneDial the phone number you want your calls to beforwarded to.

10 If that phone is answered, Call Forwardingis on. If the phone is busy, or unanswered, hang upand repeat the activation process within 2 minutes. AnForward incoming calls to a pre-determined Voice Mail number when your line is busyDial, after 2 beeps, hang upForward incoming calls to a pre-determied Voice Mailnumber after a certain number of ringsDial, after 2 beeps, hang upTo set the number of rings:1. Dial2. Listen for 3 beeps, then a dial tone3. Enter the number of rings, 2 to 94. After 2 beeps, hang upForward incoming calls to a pre-determined numberautomatically, each time you turn on the serviceAlberta users:Dial,after 2 beeps, hang upBC users:Dial,after 2 beeps, hang upCall ForwardingForward your calls wherever you goCall ForwardingBusyDial, after2 beeps, hang upCall ForwardingNo AnswerDial, after2 beeps, hang upCall ForwardingFixedAlberta and BC users.