The BIAN Service Landscape v6

1 100% TEXTThe bian Service Landscape DataSales & ServiceOperations & ExecutionRisk & ComplianceBusiness SupportPartyMarket DataProduct AgencyParty Data ProfileInformation Provider AdminSyndicate Relationship Bank Relationship Bank Data Custodian AgreementProduct Service AgencyProduct Broker AgreementContractor/Supplier AgreementInformation Provider OperationMarket Information Market AnalysisFinancial Market ResearchQuant ModelMarket Data Switch AdminMarket Data Switch OpsFinancial Instr. Ref Data AdministrationPublic Reference Data Data DesignProduct CombinationProduct DeploymentProduct TrainingProduct Quality AssuranceDiscount PricingProduct DirectorySpecial Pricing ConditionsChannel SpecificCross ChannelBranch Location Centre Network Voice services Network Centre OperationsBranch Location OperationsE-Branch OperationsAdv.

2 Voice services OperationsBranch Currency Currency DistributionProd. Inventory Item Inventory DistributionCard TerminalCard Terminal OperationParty AuthenticationTransaction AuthorizationPoint of ServiceServicing Event HistoryServicing Activity AnalysisContact RoutingContact DialogueInteractive HelpContact HandlerCustomer WorkbenchMarketingSalesCostumer DevelopmentBrand ManagementAdvertisingPromotional EventsProspect Campaign Campaign DesignCustomer Campaign Campaign DesignCustomer SurveysProspect Campaign ExecutionProspect ManagementLead/Opportunity ManagementCustomer Campaign ExecutionCustomer OfferSales PlanningUnderwritingCommission AgreementCommissionsProduct MatchingProduct Expert Sales SupportProduct Sales SupportSales

3 ProductCustomer Relationship Prod/ Service EligibilityCustomer AgreementSales Product AgreementCustomer Access EntitlementCustomer Behavioural InsightsCustomer Credit RatingAccount RecoveryCustomer Event HistoryCustomer PrecedentsCustomer Reference Data MngtCustomer propositionServicing IssueCustomer Case ManagementCase Root Cause AnalysisCustomer CaseCard CaseCustomer OrderPayment OrderService productPayment ExecutionFinancial Message AnalysisFinancial GatewayCorrespondent BankCheque ProcessingCentral Cash HandlingCard e-CommerceCard ClearingCard Financial SettlementPaymentsCollateral Allocation MngmtCollateral Asset AdministrationCollectionsCollateral AdministrationPosition KeepingReward Points AccountAccounts ReceivableAccount ReconciliationCounterparty RiskPosition ManagementFraud DetectionTransaction EngineCustomer PositionProduct CombinationAccount ManagementIssued Device AdminIssued Device TrackingDisbursementOpen Item ManagementLeasing Item AdministrationDunningCustomer BillingReward Points Awards & Activity AnalysisChannel Activity HistoryCard Transaction SwitchDelinquent AccountCard CollectionsOperational ServicesProduct Specification FulfilmentLoans & DepositsCardsConsumer ServiceLoanConsumer LoanCorporate LoanCorporate DepositsCorporate LeaseMerchandising LoanMortgageFiduciary AgreementLeasingCurrent AccountDeposit AccountCorporate

4 Current AccountSavings AccountCredit/Charge CardCard AuthorizationCard CaptureCard Billing & PaymentsMerchant RelationsMerchant AccountingCard Network ParticipantCorporate Trust ServicesRemittancesCurrency ExchangeBank Drafts & Travelers ChecksBrokered ProductConsumer InvestmentsCustomer Tax HandlingProvide Consumer Financial AdviceTrust ServicesInvestment TradingMarket OperationsInvestment Portfolio PlanningInvestment Portfolio AnalysisInvestment Portfolio MngmteTradingWorkbenchTrading Book OversightTrading ModelsDealer WorkbenchQuote ManagementSuitability CheckingCredit Risk OperationsMarket MakingECM/DCMP rogram TradingTraded Position ManagementMarket OrderMarket Order ExecutionMutual Fund AdministrationHedge Fund AdministrationUnit Trust AdministrationTrade Confirmation MatchingOrder AllocationSettlement Obligation MngmtSecurities Dlvry& Receipt MngmtSecurities Fails ProcessingTrade/Price ReportingCustody AdministrationCorporate EventsFinancial Instrument ValuationTrade BankingCorp.

5 Financing & Advisory ServicesLetter of CreditBank GuaranteeTrade FinanceCredit ManagementCredit FacilityProject FinanceLimit & Exposure ManagementSyndicated LoanCash Mngmt& Account SvsDirect Debit MandateDirect DebitCheque Lock BoxFactoringCorporate FinanceM&A AdvisoryCorporate Tax AdvisoryPublic OfferingPrivate PlacementBank Portfolio & TreasuryModelsBusiness AnalysisRegulations & ComplianceCorporate Treasury AnalysisCorporate TreasuryAsset SecuritizationAsset & Liability ManagementBank Portfolio AnalysisBank Portfolio AdministrationStock Lending/ReposMarket Risk ModelsFinancial Inst. Valuation ModelsGap AnalysisCredit Risk ModelsLiquidity Risk ModelsEconomic CapitalBusiness Risk ModelsCustomer Behaviour ModelsFraud ModelsCredit/Margin ManagementProduction Risk ModelsOperational Risk ModelsContribution ModelsSegment DirectionProduct PortfolioCustomer PortfolioBranch PortfolioChannel PortfolioCompetitor AnalysisMarket ResearchMarket AnalysisContribution AnalysisGuideline ComplianceRegulatory ComplianceCompliance ReportingRegulatory ReportingFraud/AML ResolutionFinancial AccountingIT IT & HR Enterprise ServicesBuildings, Equipment& ControlBuildings.

6 Equipment& FacilitiesIT Systems DirectionIT Standards & GuidelinesSystems AdministrationDevelopment EnvironmentSystem DevelopmentProduction ReleaseSystem DeploymentSystems OperationsPlatform OperationsSystems Help DeskSystems AssuranceInternal Network OperationProperty PortfolioSite OperationsSite AdministrationEquipment AdministrationEquipment MaintenanceUtilities AdministrationBuilding MaintenanceOrganization DirectionBusiness Unit Financial AnalysisBusiness Unit Financial OpsBusiness Unit AccountingBusiness Unit DirectionBusiness Unit ManagementLegal ComplianceInternal AuditSecurity AdvisorySecurity AssuranceApproved Supplier DirectoryProcurementCompany Billing & PaymentsFixed Asset RegisterFinanceHuman Resource & IP RelationsBusiness DirectionDocument Mngmt.

7 & ArchiveManagement ManualIntellectual Property PortfolioKnowledge ExchangeFinancial StatementsFinancial ControlFinancial ComplianceEnterprise Tax AdministrationHuman Resources DirectionEmployee AssignmentEmployee Data ManagementEmployee/Contractor ContractEmployee CertificationEmployee EvaluationEmployee Payroll & IncentivesTravel & ExpensesEmployee AccessEmployee BenefitsWorkforce TrainingRecruitmentCorporate CommunicationsCorporate Alliance/StakeholderCorporate RelationshipRegulatory & Legal AuthorityInvestor RelationsCorporate StrategyCorporate PoliciesProducts & services DirectionBusiness ArchitectureContinuity Planning Document ServicesArchive ServicesCorrespondenceCross Product Operations