A self-assessment audit tool for carer engagement can be found in Appendix 1. ... A disconnected model of involvement like this can lead to carers being excluded at ... to risk assessment, care planning, and to acting in the best interests of both service user and carer. Professional Carer Service user. 6 Some common problems “At the time ...
to present and discuss service user and carer feedback. • To provide managers and practice leaders with useful service user, carer and family experience and service quality information regarding individual practitioners and/or groups of staff. • To provide a platform for further service user, carer and family involvement in staff
• Service user/carer teaching and information giving • Developing service user/carer education materials • Teaching, mentorship and coaching 3. Research • Ability to access research/use information systems • Critical appraisal/evaluation skills • Involvement in research • Involvement in audit and service evaluation
Service user / carer involvement 109 Summary of practice experience used in Contemporary Nursing Practice assignment 110 Professional development: self assessment by student at summative assessment point 111 Suggested action plan for proficiency / skills development 112 Final interview 113 Retrieval documentation 115 Year 3 Branch programme 117
must be based on the eligible assessed needs of the person or their carer and the skills and knowledge of the worker engaged to help meet those needs. They should be aware from their own experience that it is harder to use skills effectively with a friend or relative, where there is an emotional involvement. It is therefore essential
service or support. This is primarily people with disability who use a service or support. The word ‘individual’ may also mean a family member or carer, for example, in the case of people using respite services. ‘Individual’ is used instead of words such as ‘consumer’, ‘client’ or ‘service user’. Outcomes
The CCA standard for service user involvement and choice is: “People who use services will be treated with respect as partners in planning care, and their recovery and wellbeing supported” (Care Standards Handbook CCA 2014) The fundamental standards from the CQC include: Person-centred care: Treatment that is tailored to the service user
3.2 Assessment for care and support 5 3.3 Eligibility criteria for services 6 3.4 Self-funders’ ‘right to request’ service provision 6 4 Local authority charging rules 7 4.1 Local authority charging discretion 7 4.2 Only the service user should be charged 8 4.3 Written record of charging decisions 8 4.4 Income protection principle 8