Ticket Standards - Nordstrom Supplier

1 1 | Page UPDATED OCTOBER 16, 2020 SECTION 1 Ticket POLICIES & RESOURCES .. 2 Nordstrom UPC/Retail Ticketing Policies .. 2 FastTrak .. 2 In House Printing .. 2 Approved Ticket /Barcode Sticker Providers .. 2 Retail Ticket Placement .. 3 Return Hang Tags .. 3 Tagging Barbs / Bones / Bullets .. 3 Car Seat Box Stickers .. 3 Nordstrom Ticket Standards 2 | Page SECTION 2 FLS TICKETS .. 3 FLS (Full Line Stores) Standards .. 3 FLS Ticket Samples .. 3 SECTION 3 RACK 5 Rack Ticketing Standards .

2 5 US Rack Ticket Samples .. 3 Canada Rack Ticket Samples .. 3 SECTION 4 ECOMMERCE TICKETS .. 4 Ecommerce Ticket Requirements .. 4 UPC Barcode .. 4 Nordstrom Ticket Standards 2 | Page SECTION 1 Ticket POLICIES & RESOURCES Nordstrom UPC/Retail Ticketing Policies All merchandise must be received at our DCs & FCs with a scannable UPC or EAN barcode attached to the merchandise as well as on the polybag for ecommerce orders ( , & NRHL). All 2 Piece items must be ticketed with 2 Piece tickets (see Ticket samples in Section 1 (Full Line) and 2 (Rack) for more details).

3 Multi Piece items over 2 pieces will need to have the # PC Ticket with VPN and size on the 2nd and 3rd item only to limit the number of hangtags on the product. Note: Reserve Stock only needs to have tickets clearly visible (facing up) through the polybag. Expense offset fees are applicable if product is received without appropriate tickets, barcodes or have non-scannable/readable barcodes. Details about Nordstrom Expense Offset Fees are available at Nordstrom does not provide pictures of non-compliance FastTrak Nordstrom utilizes FastTrak for US & Canada Rack suppliers, NRHL suppliers and Canada FLS suppliers (both EDI and Non-EDI capable).

4 Using FineLine s FastTrak makes it easier to order tickets for POs, improving speed to store through our DCs. POs load to FastTrak once the POs have been approved (if the PO is not approved it will not be in FastTrak). To get set up with a FastTrak account simply reach out to and provide your Nordstrom assigned Supplier number. From there you will then be able to complete the registration process and will begin being notified by email when new POs have been uploaded. Ticket turnaround is 36-48 hours and can be produced in the US or China.

5 In House Printing Supplier s own hangtags or packaging are acceptable ticketing if they have all the required information listed on the Ticket Detail matrix below in Section 2 FLS & Section 3 for Rack Do not use Nordstrom or Nordstrom Rack logo (without Floor Ready approval), leave blank or add the brand logo. If blank Ticket stock is needed it can be purchased from one of the Ticket providers listed below of this manual but is not required Follow the Ticket examples as shown in section 2 & 3. Do not leave off or cover any information needed on the price Ticket .

6 Always test barcode for scannability otherwise an expense offset fee may apply Questions can be directed to the Floor Ready department at Approved Ticket /Barcode Sticker Providers These approved Ticket providers can supply pre-printed or blank Ticket stock with the Nordstrom or Nordstrom Rack logo: Name & Address Contact FineLine Technologies 3145 Medlock Bridge Road Norcross, GA 30071 Customer Service Phone: (800) 500-8687 Email: (Resource for string tags) Website: Nexgen Packaging (Chicago IL and Hong Kong) Customer Service Phone: (630) 455-5500 Opt.

7 1 for Customer Service Email: Website: PAX Tag & Label, Inc. 9528 East Rush Street South El Monte, CA 91733 Sandra Phone: (800) 729-8247 Email: Website: Note: NPG Manufacturers must order their tickets through the designated Ticket provider which is listed on each PO. Nordstrom Ticket Standards 3 | Page Retail Ticket Placement Nordstrom does not advise on Ticket placement. The decision on where to place the Ticket is left to the Supplier who know their product and will place the Ticket where it is safe for the garment and easily accessible/visible to the warehouse and the customer.

8 Return Hang Tags Item types sold in the departments listed in the below table require a Return hang tag be swift attached to the item. Hang tags must be attached to the inner seam in a way that does not damage the fabric of the item. Please use the following guidelines for determining the best placement of the tag: Dresses & Tops Placed at left side seam at waist level or underneath the zipper if zipper is on left side seam (when on the body) 2 & 3 Piece Outfits/Dresses Pl aced at skirt s left side seam, 3 below where the top hem hits (when on the body) or underneath the zipper if zipper is on left side seam Swimwear & Intimates Attached to the sewn in Supplier label (each piece) or seam if tag-less Bottoms Placed at skirt s left side seam, 3 below where the top hem hits (when on the body)

9 Or underneath the zipper if zipper is on left side seam Contact Taylor Communications via phone (800) 877-0723 fax (866) 512-4210 or via email Note: New Return Hangtag for FLS Dress Departments, see Matrix below for correct item # to order based on department (available in packs of 250). Dept. Description Item types Item # 857 Swimwear All (each piece if sold in sets) 14207 855 Dresses All (skirt only if multi piece sets) 14203 861 Intimates Bustier only 14207 855 Special Occasion All (skirt only if multi piece sets) 14203 855 Off Price Dresses (Rack) All (skirt only if multi piece sets) 14207 472 Maternity All 14207 855 Bridal ( only) All (skirt only if multi piece sets) 14207 829 Designer Evening All (skirt only if multi piece sets) 14203 855 Encore Special Occasion All (skirt only if multi piece sets)

10 14203 14203 14207 Tagging Barbs / Bones / Bullets Tagging Barbs, Bones or Bullets used to attach merchandise tags must not exceed a maximum of 3 long. Their end tabs should be large enough that the Ticket cannot be removed and re-attached to the bone. Car Seat Box Stickers Nordstrom requires all car seat and car seat / stroller systems to apply the Unbroken Seal stickers to each major entry-point for car seats and car seat / stroller systems. These stickers are only for car seat and car seat / stroller systems and do not apply and should not be used on any other baby gear.