Updated Ride Guide // Changes effective August 26, 2018 ...

1 Changes effective December 3, 2017. Check your trip ! Changes to Routes 10, 14, 15, 29, 32, and 55. Table of Contents Metro Service Information 3 Service Calendar 16. Fares & Passes 4. Service Chart 18. plan Your trip 5. Riding Info & Rules 6 Routes & Schedules 22. Informaci n del servicio de Metro 10 UW Campus Service 143. Precios y pases 11. Metro Sales Outlets 151. Planifique su viaje 12. Informaci n y reglas de circulaci n 13 Popular Destinations 152. Civil Rights/Title VI. The City of Madison and Metro Transit assure that no person shall on the grounds of race, color, or national origin be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under any program or activity.

2 For more information or to file a complaint, contact: Metro Transit Department of Civil Rights (608) (608) T tulo VI de la Ley de Derechos Civiles La ciudad de Madison y Metro Transit afirman que ninguna persona ser excluida de su participaci n por motivos de raza, color o nacionalidad, no se le negar n beneficios, y no ser sujeta a ninguna forma de discriminaci n en ning n programa o actividad. Para obtener m s informaci n o para presentar una demanda, comun quese con los siguientes: Departamento de Derechos Civiles (608) Txoj Cai Ncaj Ncees Lub Nroog Madison thiab Metro Transit xyuas tias kom tsis pub ib tug neeg twg raug cais raws nws haiv neeg, xim nqaij tawv, los sis teb chaws yug twg li hauv txoj kev koom rau, kev raug txwv hauv tej kev pab, los sis kev ua tsis ncaj ncees rau hauv ib txoj kev pab cuam los sis dej num twg.

3 Yog xav paub ntxiv los sis xav teev ib daim ntawv tsis txaus siab, hu rau: Tuam Tsev Xyuas Txog Neeg Cov Cai (Department of Civil Rights). (608) 2. Customer Service Center Lost & Found Speak with a Representative: (608) (608) 6:15 6 Weekdays Please call or email to report or check on 8 4:30 Weekends/Holidays a lost item. All lost items are collected from buses at the end of the service day Interpreter service is available for all calls. and are not available for pick-up until the next business day after 8:30 Before Administrative Office visiting the lost and found office, please 1245 E. Washington Ave. Suite 201. call to verify that your item has been found. (608) Items are kept for two weeks.

4 All unclaimed 7:30 5:30 Weekdays property is donated to St. Vincent de Paul. Purchase passes & 10-Ride Cards Representatives cannot directly contact Pick up lost & found items on-duty drivers regarding lost items. Metro Transit is not responsible for any lost items. Paratransit Service Accessible Services Metro provides paratransit service Accessible service is available on all Metro for those unable to use fixed-route fixed-route buses. Service animals are buses as according to the Americans welcome. All fixed-route buses automatically with Disabilities Act. announce major stops and intersections. Buses also kneel for easier boarding. To determine eligibility, riders must set ADA paratransit eligible riders may travel up an in-person assessment by calling with a personal care attendant at no cost.

5 (608) ADA eligibility card must be presented when boarding. Schedule and other information are available in accessible formats, such as braille, large print or alternative language formats. Call or email Customer Service for more information. Reduced Holiday Service Metro operates reduced schedules on holidays listed below. Buses follow Holiday schedules on: Buses follow Saturday schedules on: New Year's Day Martin Luther King Jr. Day Memorial Day Friday following Thanksgiving Independence Day Service ends at approximately 6 on: Labor Day Christmas Eve Thanksgiving Day Christmas Day 3. Fares & Passes Have pass or exact cash fare ready. Drivers are not able to make change. Cash Need to Transfer?

6 Adult: $2 If you are paying with cash or a 10-ride Youth: $ card,ask your driver for a transfer to Disabled/Senior Citizen* (65+) $1 continue your ride. Child (under 5, with chaperone) Free Transfers must be used within two hours by the original rider only. Transfers are not Passes issued to unlimited pass users. 31-Day $65. 31-Day Senior/Disabled* $ UW Campus Routes 31-Day Low Income $28. Routes 80, 81, 82, and 84 are free 1-Day Pass (buy from driver) $5. to students, employees, affiliates Youth Pass (per semester)* $165. and visitors to the university. Youth Pass (school year)* $315. Summer Youth* $35. Basic Pass Rules Personal and not transferable, 10-Ride Cards not redeemable for cash.

7 Adult $ Youth* $ Metro is not responsible for lost, stolen or Senior/Disabled* $10 damaged passes. * If requested, proof-of-eligibility or must be Subject to confiscation/revocation for misuse. provided for these fares. Medicare card holders Subject to all other Metro Transit regulations. are eligible for reduced fares. Complete rules and regulations can be located on the back of your card or pass. Save Time, Buy Online! Purchase your Metro passes online today: 4. Planning Your trip Google Maps. plan it. Track it. Google Map it. The easiest way to plan your trip and track your bus is by using Google Maps on your computer or mobile device. Mobile Apps System Map Get live arrival estimates to your individual & Ride Guides stops.

8 Visit for a plan your trip using Metro's complete list of third-party apps available System Map and Ride Guide for your Android and iOS device. schedules. Reading Schedules 1 EXAMPLE ROUTE 99. 2 Weekday Capitol Square // Old University Ave // Capitol Square & Highland 3. University University University From Route & Breese Pinckney Pinckney & Main & Main To Route & Park 4 4. 5. 98. 9:36 9:50 9:57 10:01 10:13. 98 92. 10:36 10:50 10:57 11:01 11:13. 92 . 11:36 11:50 11:57 12:01 12:13. 95. 12:36 12:50 12:57 1:01 1:13. 95 92. 1:36 1:50 1:57 2:01 2:13. 92 . 2:36 2:50 2:57 3:01 3:13. 6. 1. Route Number 5. Time Points & Locations Time points are major stops along each route. 2. Weekday, Weekend/Holiday Use these to determine which direction the When service operates.

9 Some routes have a route travels and estimate the arrival times at different schedule based on the day of the minor stops along the route. week or holiday. 6. Arrival/Departure Times 3. D. estination and Direction of Travel Read times left to right. Be at your stop 5. 4. To/From Route minutes before the scheduled time. An individual bus may operate on several ( times are in bold). different routes. Check to see which route your bus operates on, before and after your trip . 5. Riding Information Bus Stops Boarding Board the bus at any designated stop along Arrive 5 minutes before your bus your route. Bus stop signs show which routes is scheduled to be at the stop. serve each stop. They also have a 4-digit Wave to the driver so they are aware number.

10 This can be used to look you'd like to board. up estimated bus departure times online when a schedule is not available at the stop. Please move to the back of the bus to allow Also use this to verify your location when others to easily board. contacting Metro's Customer Service Center. Destination Signs A bus's route number and destination are displayed on a sign above the windshield. Watch for vias showing alternative route patterns. Transfer Points Park & Rides Transfer Points are places where you can Park & rides give riders a place to park their make route connections in all directions. vehicles for free and continue their trip by bus. Lots labeled with the car Park & Ride North Transfer Point (Park & Ride).