USER MANUAL - Axis Communications

1 user MANUALAXIS Q6032-E PTZ dome Network CameraAbout this DocumentThis MANUAL is intended for administrators and users of axis Q6032-EPTZ dome Network camera , and is applicable tofirmware andlater. It includes instructions for using and managing the product onyour network. Previous experience of networking will be of use whenusing this product. Some knowledge of UNIX or Linux-based systemsmay also be beneficial, for developing shell scripts and be posted to the axis website,as required. See also the product s online help, available via theweb-based care has been taken in the preparation of this MANUAL . Pleaseinform your local axis office of any inaccuracies or omissions. AxisCommunications AB cannot be held responsible for any technical ortypographical errors and reserves the right to make changes to theproduct and manuals without priornotice.

2 axis Communications ABmakes no warranty of any kind withregard to the material containedwithin this document, including, but not limited to, the impliedwarranties of merchantability andfitness for a particular purpose. AxisCommunications AB shall not be liable nor responsible for incidental orconsequential damages in connection with the furnishing, performanceor use of this material. This product is only to be used for its Property RightsAxis AB has intellectual property rights relating to technology embodiedin the product described in this document. In particular, and withoutlimitation, these intellectual property rights may include one or moreof the patents listed at and one ormore additional patents or pendingpatent applications in the US andother product contains licensed third-party software.

3 See the menu item About in the product s user interface for more product contains source code copyright Apple Computer,Inc., ( ). The source code is availablefrom ModificationsThis equipment must be installed and used in strict accordance with theinstructions given in the user documentation. This equipment containsno user -serviceable components. Unauthorized equipment changes ormodifications will invalidate all applicable regulatory certificationsand AcknowledgmentsApple, Boa, Bonjour, Ethernet, Internet Explorer, Linux, Microsoft,Mozilla, Real, SMPTE, QuickTime, UNIX, Windows, Windows Vista andWWW are registered trademarks of the respective holders. Java andall Java-based trademarks and logos are trademarks or registeredtrademarks of Oracle and/or its affiliates. UPnPTMis a certificationmark of the UPnPTMI mplementers Compatibility (EMC)This equipment has been designed and tested to fulfill applicablestandards for: Radio frequency emission when installed according to theinstructions and used in its intended environment.

4 Immunity to electrical and electromagnetic phenomena wheninstalled according to the instructions and used in its equipment has been tested using a shielded network cable (STP)and found to comply with the limits for a Class B digital device,pursuant to part 15 of the FCC Rules. These limits are designedto provide reasonable protection against harmful interference in aresidential installation. This equipment generates, uses and can radiateradio frequency energy and, if not installed and used in accordancewith the instructions, may cause harmful interference to radiocommunications. However, there is no guarantee that interferencewill not occur in a particular installation. If this equipment doescause harmful interference to radio or television reception, whichcan be determined by turning the equipment off and on, the user isencouraged to try to correct the interference by one or more of thefollowing measures: Reorient or relocate the receiving antenna.

5 Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different fromthat to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for Class B digital apparatus complies with Canadian digital equipment fulfills the requirements for RF emissionaccording to the Class B limit of EN product fulfills the requirements for immunity accordingto EN 61000-6-1 residential, commercial and product fulfills the requirements for immunity according toEN 61000-6-2 industrial product fulfills the requirements for immunity according toEN 55024 office and commercial ZealandThis digital equipment fulfills the requirements for RF emissionaccording to the Class B limit of AS/NZS CISPR (B ).

6 Japan B SafetyThis product complies with EN/IEC 60950-1 and EN/IEC 60950-22,Safety of Information Technology power supply used with this product shall fulfill the requirementsfor Safety Extra Low Voltage (SELV) and Limited Power Source (LPS)according to EN/IEC/UL you require any technical assistance, please contact your Axisreseller. If your questions cannot be answered immediately, yourreseller will forward your queries through the appropriate channels toensure a rapid response. If you are connected to the Internet, you can: download user documentation and software updates find answers to resolved problems in the FAQ database. Searchby product, category, or phrase report problems to axis support staff by logging in to your privatesupport area chat with axis support staff (selected countries only) visit axis Support at More!

7 Visit axis learning center for useful trainings,webinars, tutorials and Q6032-E PTZ dome Network CameraTable of ContentsHardwareOverview ..4 Connectors .. 4 LEDI ndicators .. 5 MidspanLEDI ndicators .. 5 AccessingtheProduct ..6 AccessfromaBrowser .. 6 AccessfromtheInternet .. 7 SettheRootPassword .. 7 TheLiveViewPage .. 8 MediaStreams .. 11 MJPEG .. 11 AXISM ediaControl(AMC) .. 11 AlternativeMethodsofAccessingtheVideoStr eam .. 12 SettingUptheProduct ..14 BasicSetup .. 14 Video ..15 VideoStream .. 15 Stream Profiles .. 16 CameraSettings .. 17 Overlay .. 18 PrivacyMask .. 19 Live View Config ..20 PTZ (Pan Tilt Zoom)..23 PresetPositions .. 23 Autotracking .. 23 Gatekeeper .. 25 GuardTour .. 25 OSDIZ ones .. 26 Advanced .. 26 ControlQueue .. 27 Detectors ..28 MotionDetection.

8 28 Applications ..30 Events ..31 ConvertEventTypestoActionRules .. 32 SettingUpanActionRule .. 32 Recipients .. 33 Schedules .. 33 Recurrences .. 34 Recordings ..35 RecordingList .. 35 ContinuousRecording .. 35 SystemOptions ..37 Security .. 37 Date&Time .. 38 Network .. 39 Storage .. 43 Maintenance .. 44 Support .. 45 Advanced .. 45 ResettoFactoryDefaultSettings .. 46 Troubleshooting ..47 CheckingtheFirmware .. 47 UpgradingtheFirmware .. 47 EmergencyRecoveryProcedure .. 47 Symptoms,PossibleCausesandRemedialAction s .. 48 Technical Specifications ..52 PerformanceConsiderations .. 543 axis Q6032-E PTZ dome Network CameraHardware OverviewHardware Overview12345671 Network connector (High PoE)2 Part number (P/N) & Serial number (S/N)3 Heater4 Power button5SD card slot (SDHC)6 Status LED indicator7 Control buttonConnectorsFor technical specifications, seepage connector -RJ-45 Ethernet connector.

9 Supports High Power over Ethernet (High PoE). Use the supplied to local regulations or the environmental and electrical conditions in which the product is to be used, a shielded networkcable (STP) may be appropriate or required. Any network cables that are routed in outdoor environments or similar shall beshielded (STP) and intended for their specific use. Make sure that the midspan is properly grounded. SeeElectromagneticCompatibility (EMC)for regulatory Q6032-E PTZ dome Network CameraHardware OverviewSD card slot -A standard or high-capacity SD card (not included) canbe used for local recording with removable prevent corruption of recordings, the SD card should be unmounted before removal. To unmount, go toSetup > SystemOptions > Storage > SD Cardand button -The control button is used for: 39.

10 To connect, press and hold the button for about1 second until the Status LEDflashes green. ConnectingtoAXISI nternetDynamicDNSS ervice. Seepage 40. To connect, press and hold the button forabout 3 seconds. Resetting the product to factory default settings. Seepage button -Press the power button to temporarily power the product when the dome cover is removed. The power button is alsoused with the control button to reset the camera to factory default settings. Seepage IndicatorsColorIndicationUnlitConnection and normal operationAmberSteady during startup. Flashes duringfirmware amber/red if network connection is unavailable or red forfirmware upgrade steady green for 10 seconds for normal operation after LED IndicatorsLEDC olorIndicationUnlitNo camera when camera connected, normal ,flashingSlowflashwhenovercurrent or short circuit condition on the ,flashingFastflash when input voltage is out of range or other internal inputGreenSteady when AC power Q6032-E PTZ dome Network CameraAccessing the ProductAccessing the ProductTo install the axis product, refer to the Installation Guide supplied with the product can be used with most operating systems and browsers.