UserGuide View eFax NEXT Video - a2.com

1 User Guide 2011j2 GlobalCommunications, ,aswellasthesoftwaredescribedinit, ,issubjecttochangewithoutnotice,andshoul dnotbeconstruedasacommitmentbyj2 GlobalCommunications, ,nopartofthispublicationmaybereproduced, storedinaretrievalsystem,ortransmitted,i nanyformorbyanymeans,electronic,mechanic al,recording,orotherwise,withouttheprior writtenpermissionofj2 GlobalCommunications, ,eFaxMessenger,eFaxFree,eFaxPlus,eFaxPro andtheeFaxlogoareregisteredtrademarksort rademarksofj2 GlobalCommunications, ,Mac,andMacintosharetrademarksofAppleCom puter, ,Inc.

2 ,6922 HollywoodBoulevard,LosAngeles,California 90028, ,aneFaxFreeaccountallowsreceivingalimite dnumberoffaxpageseachmonth,deliveredasEF Xfaxfiles, ,includingincreasedincomingfaxlimits, (Windows)10 SendingaFaxUsingeFaxMessenger(Mac)13eFax MyAccount15 LoggingintoMyAccount15 UpdatingyourCustomerProfile15 UpdatingyourAccountPreferences16 ViewingyourUsageandFaxActivityLogs18 AbouttheBillingTab19 AboutMessageCenter(YourInbox)23 SharingLargeFiles35eFaxEnhancedSecurity3 6 MobileFaxing37 UsingtheeFaxiPhoneApp37 UsingeFaxwithaMobileDevice39 InstallingeFaxMessenger41 Systemrequirements(WindowsandMacOS)41 InstallingeFaxMessenger(WindowsandMacOS)

3 41 ConfiguringyoureFaxMessengerUserSettings 42 AutomaticallyOpeningTIFF axeswitheFaxMessenger45 ConfiguringtheeFaxMessengerSystemTrayPre ferences45 DisablingBannerAdsineFaxMessenger46 UsingeFaxMessenger47 UsingtheMessengerTaskPane48 ValidatingyoureFaxAccount49 TheMessengerToolbars49 AdvancedViewingFeatures50 AdvancedSendingFeatures51 CoverPages52 UsingtheeFaxMessengerAddressBook55 UninstallingeFaxMessengerforWindows57 GettingHelp58 OnlineHelp58 PhoneSupport58 SupportedFileTypes59eFaxUserGuideChapter 1:GettingStartedWelcometoeFax viewer) andeFaxMessengerlEFX,whichcanbeviewedwit hyoureFaxMessengersoftwareNOTE: eFaxFreeusersmayonlyreceiveandviewfaxesi nEFX format(seeInstallingeFaxMessengeronpage4 1).

4 YourfaxeswillalsobedeliveredtoyourMessag eCentersoyoucanaccessyourfaxesonline,eve nwhenyoucan' ; : , , ,selectthatnumberfromthelistinthetoprigh tcornerofMessageCenterToviewafaxineFaxMe ssenger:Chapter2 ReceivingFaxeseFaxUserGuideMessengerisag reattoolforviewingfaxesreceivedineitherE FX orTIF 'talready,downloadandinstallthefreeeFaxM essengersoftware(seeInstallingeFaxMessen geronpage41). >Open, ,intheReceiveFaxOptionssection, ,choosetheformatinwhichtoreceivefaxes:EF X,TIF, (eFaxPlusandeFaxPro) , :SendingFaxeseFaxPlusandeFaxProcustomers cansendfaxesinseveralconvenientways,incl uding:lSendfaxesbyemaillSendfaxesbyloggi ngintotheeFaxMyAccountwebsitelSendfaxest hrougheFaxMessenger(seeUsingeFaxMessenge ronpage47)lSendfaxesusingyourmobiledevic e(seeMobileFaxingonpage37 Aftersendingyourfax,you'llreceiveadelive ryreceiptviaemailindicatingeitherthesucc essfuldeliveryofyourfax, , : , (18MB max).)

5 ,entertherecipient (maximum18MB) , 3 Sending FaxeseFaxUserGuideSending a Fax Online Using Websend in efax MyAccountDon't haveemailaccess? You can alsosendfaxesusingWebsendin send a fax using Websend:1. Login toeFaxMyAccount at ClickSEND theWebsendpopup,typetheNameandCompany NameoftherecipientIfyou'veaddedContactst oyourMessageCenterAddressBook,alist ofmatchingContactsappearsasyou typeSelect aContact andeFaxautomaticallyfillsout therecipient information usingtheContact ,holdthepointeroverChoose From Contactsuntilthelist ofcontactsappearsSelect aContact andeFaxautomaticallyfillsout therecipient information usingtheContact details5.

6 In theSelect Fax To Countrylist,select thedestination didn't select aContact,typetheFax Numberoftherecipient9 Chapter3 SendingFaxeseFaxUserGuideWhensendingtoin ternationalnumbersusingeFax,itisn'tneces sarytoincludethe"0" beforethefaxnumberForexample,ifyouwanted tosendafaxtotheUK number(0)2075551234,youwouldselectUK (44) ,checktheIncludeCoverPagebox, ,clickBrowse,selectafileonyourPC,andthen clickOKThenameofyourdocumentappearsinthe Attachmentsbox(Repeattoaddupto10document s/18MB max) : : fromtheSendReceiptlist,selecttheemailadd ressforsendreceiptdelivery(otherwise,the receiptwillbesenttotheDefaultSendAddress setinyourAccountPreferences) , (Windows) , ,just"print" thatdocumenttotheeFaxPrintDriver,enterth erecipient'sinformation, ,youjustdouble-clickanicononyourdesktop, selectthefile(s) tofax, 'dliketofaxusingtheprogramthatcreatedit( forexample,openaWordfileinMicrosoftWord)

7 > ,fromtheNamelist, , >SendTo> ,typetherecipient scontactinformation, , , 'thaveaComposeFaxicon,youcanalsoclickSta rt> AllPrograms> > ,typetherecipient scontactinformation, 3 Sending FaxeseFaxUserGuide5. Repeat thepreviousstepsforeach additionalrecipient,ifany6. In theAttachmentssection at thebottom ofthewindow,clickAttachtolocateandselect thedoc-umentsyou'dliketosendin theoutgoingfax(maximum 10)7. Ifyou wouldliketosendacoverpagewith yourdocument,typetheSubjectandMessagein theboxesprovided8. ClickSend FaxTo scan and fax a printed document:eFaxMessengercan connect toyourscannertoallow you toscan andfaxprinteddocumentsright ,you' Position thedocument you want tofaxin eFaxMessengerandclickFile > ScanNOTE: Toensuresmallerfilesizes,therecommendeds can refinishedscanning, , >SendTo> ,typetherecipient scontactinformation.

8 Ifyourscannerhasasheetfeeder,chooseTools > UserSettings,clicktheScanOptionstab,andu ncheckMulti-PageFlatbedScanSendingaFaxUs ingeFaxMessenger(Mac) talready, , ,typetherecipient scontactinformation, , ,clickAttachtolocateandselectthedoc-umen tsyou'dliketosendintheoutgoingfax(maximu m10) , : Youcanalsosendafaxbyprintingadocument,cl ickingSaveasPDF,andthenselectingFaxviaeF axMessenger14eFaxUserGuideChapter4:eFaxM yAccountMyAccountisanonlineresourceprovi dingtoolstoview,edit,sign,andsendfaxes,c hangeyourusersettings,updateyourbillingd etails,viewusagereports, :lTologinusingtheUS/Canadanumber+1323555 1234,type13235551234lTologinusingtheUK number+44(0)2075551234,type442075551234 Ifyouhavetroubleloggingin,clicktheFORGOT NUMBER orFORGOT PIN ,companyname,emailaddress,andtelephonenu mber(s).

9 ,clickEditbesidetheinformationyou'dliket oupdate:NameThecontactnameforyoureFaxacc ount-thisnameisinsertedintofaxcoverpages sentusingWebsendContactEmailTheemailaddr esseFaxwillusetocontactyouwithserviceupd ates,passwordresets, (optional)Chapter4eFaxMyAccounteFaxUserG uideHomeNumberYourhometelephonenumberWor kNumberYourworktelephonenumberMobileNumb erYourmobiletelephonenumberNOTE: , ,justclickUPDATE ACCOUNT anywhereineFaxMyAccount, ,clickEditbesidethepreferenceyou'dliketo update:NOTE: Ifyouhavemultiplefaxnumberslikedtooneacc ount,somepreferencesettingswillaffectyou rentireeFaxaccount, (affectsentireaccount).

10 PleasecontactCustomerServicetochangethis featuresetting-seeeFaxEnhancedSecurityon page36 AppliesonlytoeFaxPlusandeFaxProusersLang uagePreferenceSetthelanguageusedforemail senttoyoufromeFax(affectsentireaccount)1 6 Chapter4eFaxMyAccounteFaxUserGuideThisse ttingdoesnotchangetheeFaxwebsitelanguage Time/DatePreferenceSetthetimezoneandtime /dateformat(affectsentireaccount)Default HomePageSetthepagedisplayedwhenyoufirstl ogintoMyAccount,eitherMyAccounthomeorMes sageCenter(affectssinglenumberonly)SendE mailAddressesEditalistofuptofiveemailadd ressesfromwhichoutboundfaxesmaybesent(af fectsentireaccount)AppliesonlytoeFaxPlus andeFaxProusersReceiveEmailAddressesEdit alistofuptofiveemailaddressesthatwillrec eiveacopyofinboundfaxes(affectssinglenum beronly)AppliesonlytoeFaxPlusandeFaxProu sersReceiveFaxOptionsAppliesonlytoeFaxPl usandeFaxProusersSetthefollowing(affects singlenumberonly):FaxFileFormatThefilefo rmatinwhichyouwillreceiveinboundfaxes.