Warranty *F6W7J19T201AE* Guide - …

1 Warranty with ford owners in mind, this site features updated information on vehicle service, special offers and ford -sponsored events in your 2005 Fifth PrintingWarranty GuideFordLitho in USAFord Cars and Light Trucks(except Focus)2006model year2006model year Warranty Guide6W7J-19T201-AE *F6W7J19T201AE* 30892 ford 2 color 10/6/05 5:12 PM Page 1 Your satisfaction is our #1 goal. If you have questions or concerns, or areunsatisfied with the service you are receiving, follow these steps:1. Contact your Sales Representative or Service Advisor at yourselling/servicing If your inquiry or concern remains unresolved, contact the Sales Man-ager, Service Manager or customer Relations If you require assistance or clarification on ford motor company poli-cies or procedures, please contact the ford customer the United States: ford motor CompanyCustomer Relationship Box 6248 Dearborn, MI 481211-800-392-3673 ( ford )(TDD for the hearing impaired:1-800-232-5952) Canada: customer Relationship CentreFord motor Companyof Canada, Box 2000 Oakville, Ontario L6J 5E41-800-565-3673 ( ford ) Caribbean, Central America, Israel andSub-Saharan Africa.

2 ford motor CompanyWorldwide Direct Market OperationsAttention: Owner Relations1555 Fairlane DriveFairlane Business Park #3 Allen Park, MI 48101 Telephone: (313) 594-4857 Fax: (313) 390-0804E-mail: Puerto Rico and Virgin Islands: ford motor CompanyCaribbean Box 11957 Caparra Heights StationSan Juan, PR 00922-1957 Telephone: (787) 782-5959 Fax: (787) 781-8975E-mail: Middle East & North Africa: ford Middle East & North AfricaCustomer Relationship CenterAPI World Tower 17th FloorSheikh Zayed RoadDubai, United Arab EmiratesTelephone: 971-4-3326084 Fax: 971-4-3327299E-Mail: of Contents1. INTRODUCTION12. IMPORTANT INFORMATION YOU SHOULDKNOW2If You Need customer Assistance2 Know When Your Warranty Begins2 Check Your Vehicle2 Maintain Your Vehicle Properly2 Who Pays For Warranty Repairs?

3 3Do Warranties Apply In Other Countries?33. THE NEW VEHICLE LIMITED Warranty FORYOUR 2006-MODEL VEHICLE4 Quick Reference: Warranty Coverage5 What Is Covered?5 Bumper To Bumper Coverage5 Safety Restraint Coverage6 Corrosion PowerStroke Diesel Engine Coverage7 What Is Not Covered?74. IN ADDITION ..10 Roadside Service Assistance (United States, Pu-erto Rico, And Virgin Islands)105. FEDERAL REQUIREMENTS FOR EMISSIONSWARRANTIES11 Quick Reference: Emissions Warranty Coverage11 Emissions Defect Warranty Coverage12 Emissions Performance Warranty Coverage12 What Is Covered?13 What Is Not Covered?156. CALIFORNIA REQUIREMENTS FOR EMISSIONSWARRANTIES16 Quick Reference: Emissions Warranty Coverage16 Explanation Of California Emissions Warranties17 What Is Covered?

4 19 What Is Not Covered?217. ADDITIONAL INFORMATION ABOUT YOUR EMIS-SIONS Warranty COVERAGE, UNDER FED-ERAL AND CALIFORNIA REQUIREMENTS228. NOISE EMISSIONS WARRANTY249. ford EXTENDED SERVICE PLAN2510. BETTER BUSINESS BUREAU (BBB) AUTO LINEPROGRAM2611. STATE Warranty ENFORCEMENT LAWS2712. IMPORTANT INFORMATION ABOUT AMBU-LANCE CONVERSIONS28281. IntroductionFord motor Companyand your selling dealer thank you for selectingone of our quality products. Our commitment to you and your vehiclebegins with quality protection and you need Warranty repairs, your selling dealer would like you to return toit for that service, but you may also take your vehicle to another ford MotorCompany dealership authorized for Warranty repairs.

5 Certain Warranty repairsrequire special training though, so not all dealers are authorized to perform allwarranty repairs. That means that, depending on the Warranty repair needed, thevehicle may need to be taken to another dealer. If a particular dealership cannotassist you, then contact the customer Relationship Center at you own or lease a 2006-model E-350 Livery Van equipped with the Livery Ser-vice Package or a 2006-model Crown Victoria Police Interceptor equipped withthe Fleet Crown Police Package Option, refer to the Addendum Card that wasgiven to you when you took delivery of your vehicle for further explanation ofthe amendments to the New Vehicle Limited Warranty . Please ask the vehiclemodifier for a copy of the Addendum Card if you wish to review it prior to takingdelivery of the booklet explains in detail the Warranty coverages that apply to your 2006-model car or light truck.

6 If you bought a previously owned 2006-model vehicle,you are eligible for any remaining Warranty motor company provides theEmissions Defect WarrantiesandEmis-sions Performance Warrantieswhich cover your emissions control systems,andNoise Emissions Warrantywhich applies only to medium/heavy dutytrucks over 10,000 pounds Gross Vehicle Weight Rating (pages 11-23). ford motor Vehicle Assurance company (a subsidiary of ford motor company ,The American Road, Dearborn, MI 48121) provides the New Vehicle Limited War-ranty (pages 4-7), except that ford motor company provides the New VehicleLimited Warranty in Alaska, Illinois, Louisiana, Minnesota, Montana, New Hamp-shire, New Jersey, New York, South Dakota, Vermont, Virginia, Washington, WestVirginia, Wisconsin.

7 This list is accurate as of the publishing date of this Guide . Ifyou are interested in verifying the Warranty provider for your vehicle, please callthe customer Relationship Center at 1-800-392-3673. Where it is the warrantyprovider, ford motor Vehicle Assurance company will use ford motor Companyas its agent. The Warranty coverage you receive and your dealer s handling of anywarranty-covered repair will be the same regardless of the Warranty Important information you should knowIF YOU NEED customer ASSISTANCEYour ford motor company dealer is available to assist you with all yourautomotive needs. Please follow the procedures outlined on the frontpage of this addition, if you are an eligible owner, you may use - at no cost -the services of the BBB AUTO LINE program.

8 For details, see BetterBusiness Bureau (BBB) AUTO LINE program, page 26 or WHEN YOUR Warranty BEGINSYourWarranty Start Dateis the day you take delivery of your new ve-hicle or the day it is first put into service (for example, as a dealer dem-onstrator), whichever occurs YOUR VEHICLEWe try to check vehicles carefully at the assembly plant and the dealer-ship, and we usually correct any damage to paint, sheet metal, uphol-stery, or other appearance items. But occasionally something may slippast us, and a customer may find that a vehicle was damaged before heor she took delivery. If you see any damage when you receive your ve-hicle, notify your dealership within one YOUR VEHICLE PROPERLYYour glove compartment contains anOwner Guideand aScheduledMaintenance Guidewhich indicate the scheduled maintenance requiredfor your vehicle.

9 Proper maintenance guards against major repair expensesresulting from neglect or inadequate maintenance, may help increase thevalue you receive when you sell or trade your vehicle, and is important inallowing your vehicle to comply with applicable emissions is your responsibility to make sure that all of the scheduled maintenanceis performed and that the materials used meet ford engineering specifica-tions. Failure to perform scheduled maintenance as specified in the ServiceGuide will invalidate Warranty coverage on parts affected by the lack ofmaintenance. Make sure that receipts for completed maintenance work areretained with the vehicle and confirmation of maintenance work is alwaysentered in yourScheduled Maintenance ford or Lincoln Mercury dealership, or ford or Lincoln MercuryAuto Care Service Center, has factory-trained technicians who can per-form the required maintenance using genuine ford parts.

10 The dealershiplooks forward to meeting your every service need to maximize your satis-faction with your PAYS FOR Warranty REPAIRS?You will not be charged for covered Warranty repairs made during thewarranty periods for Bumper to Bumper, Safety Restraint Corrosion, orEmissions states have mandated alternate time coverage periods for parts ofyour vehicle ( seatbelts).Some states and/or local governments may require a tax on a portion ofwarranty repairs. Where applicable law allows, the tax must be paid byyou, the owner of the the Bumper to Bumper Warranty period, dealers may receive in-structions to provide no-cost, service-type improvements - not originallyincluded in your Scheduled Maintenance Guide - intended to increaseyour overall satisfaction with your ford may offer a special adjustment program to pay all orpart of the cost of certain repairs beyond the terms of the applicablewarranty.