WEST PUBLISHER INSTALLATION GUIDE - Reuters

1 west PUBLISHER INSTALLATION GUIDECOURT REPORTING AGENCIESJANUARY 2011 west PUBLISHER INSTALLATION GUIDECOURT REPORTING AGENCIESJANUARY 2011 west Customer ServiceWest PUBLISHER AssistanceIf you have general or technical questions about west PUBLISHER , call west LiveNote Customer Technical Support at 1-800-290-9378, Monday through Friday, 6:30 to 7:30 central time. You can also send an e-mail message to and Account AssistanceFor billing and account assistance, call and account assistance is also available online at MaterialsTo browse and order free west PUBLISHER reference materials, visit west PUBLISHER also contains valuable online This GuideIn this GUIDE , the graphics and step-by-step instructions are based on using west PUBLISHER . Because of the evolving nature of this technology, there may be changes to interfaces and functionality that are not reflected in this in this GUIDE is current through January 15 (version ).

2 west PUBLISHER is a trademark of west Publishing Corporation. Internet Explorer, Microsoft, Windows, Windows Media, and Windows Vista are registered trademarks of Microsoft is a registered trademark of RealLegal, LLC. 2011 Thomson Reuters . All rights Opperman DriveEagan, MN 55123-1396 Printed in the United States of AmericaContents iiiContentsINTRODUCTION .. 1 System Requirements .. 1 Supported Operating Systems .. 1 Hardware .. 1 Software .. 1 Creating a My RealLegal Account .. 21 INSTALLING west PUBLISHER .. 32 PERFORMING A SILENT INSTALLATION .. 6 Performing a Silent Uninstallation .. 63 ACTIVATING west PUBLISHER ..74 ACTIVATING west PUBLISHER IF YOU HAVE REALLEGAL PUBLISHER INSTALLED ..105 UPGRADING REALLEGAL PUBLISHER , , OR BUNDLES TO west PUBLISHER BUNDLES .. 136 FREQUENTLY ASKED QUESTIONS ABOUT west MEDIASYNC HOURS ..14 Introduction 1 IntroductionThis INSTALLATION GUIDE provides you with information for installing west PUBLISHER .

3 System RequirementsIf you intend to use west MediaSync, use the recommended OPERATING SYSTEMS Microsoft Windows XP Home (32-bit) Microsoft Windows XP Pro (32-bit) Windows Vista Home Premium (32- or 64-bit) Windows Vista Business (32- or 64-bit) Windows 7 Home Premium (32- or 64-bit) Windows 7 Professional (32- or 64-bit)HARDWAREFor Windows XP IBM PC or compatible computer with Pentium 4 processor (1 GHz recommended) 1 GB of RAM 50 GB of available hard disk space (60 GB recommended)For Windows Vista and Windows 7 IBM PC or compatible computer with dual core processor 3 GB of RAM 50 GB of available hard disk space (60 GB recommended)SOFTWARE Microsoft XML Parser (MSXML) or later (automatically installed with west PUBLISHER ) Windows Media Player 10 (required for west MediaSync)2 IntroductionCreating a My RealLegal AccountYou must have a My RealLegal account to register and activate west PUBLISHER .

4 After you install west PUBLISHER , you must activate west PUBLISHER using a My RealLegal user ID and creating a new account, you must verify whether an account for you already exists. Creating multiple My RealLegal accounts can lead to confusion. To verify whether you have a My RealLegal account, go to and attempt to log on. If you can log on, you have an you have a My RealLegal account but do not remember your user ID, send an e-mail to to request is recommended that you use Microsoft Internet Explorer or later to access the My RealLegal Web create a My RealLegal account, complete these steps:1. Go to Click Create a RealLegal account. The user Profile page is Type your information in the appropriate text boxes and make a note of your user ID and cannot use the ampersand (&) or at (@) character in a user ID or Click Save. RealLegal will send an e-mail containing a link you must click to access your Click the link in the e-mail to display the E-mail Verification Click Continue.

5 The Welcome to My RealLegal page is west PUBLISHER 31 Installing west PublisherNoteIt is recommended that you install west PUBLISHER on the same computer on which you installed E-Transcript Manager. If you install west PUBLISHER on a different computer, you must be able to access your transcript files over a install west PUBLISHER , complete these steps:1. Click the link for west PUBLISHER in the e-mail sent to you from Thomson Reuters . The InstallShield Wizard dialog box is displayed (Figure 1-1). Figure 1-1. InstallShield Wizard dialog box2. Click Install. The Welcome to the InstallShield Wizard dialog box is displayed (Figure 1-2).Figure 1-2. Welcome to the InstallShield Wizard dialog box3. Click Next. The License Agreement dialog box is displayed (Figure 1-3).4 Installing west PublisherFigure 1-3. License Agreement dialog box4. Scroll to the bottom of the license agreement as you read it, then select I accept the terms in the license agreement and click Next.

6 The Customer Information dialog box is displayed (Figure 1-4).Figure 1-4. Customer Information dialog box5. Type your name and organization in the user Name and Organization text boxes, then click Next. The Destination Folder dialog box is displayed (Figure 1-5).Figure 1-5. Destination Folder dialog box6. Click Next. The Ready to Install the Program dialog box is displayed (Figure 1-6).Installing west PUBLISHER 5 Figure 1-6. Ready to Install the Program dialog box7. Click Install. The InstallShield Wizard Completed dialog box is displayed (Figure 1-7). Figure 1-7. InstallShield Wizard Completed dialog box8. Click access west PUBLISHER , double-click the west PUBLISHER 5 icon () on your Performing a Silent Installation2 Performing a Silent InstallationIt is recommended that an experienced information technology specialist execute a silent INSTALLATION . If west PUBLISHER is currently installed, the program is uninstalled automatically when you install west PUBLISHER You must manually uninstall all previous versions of PUBLISHER .

7 The silent INSTALLATION uses west PUBLISHER installer. Below is an example silent /S /V"/qn LICENSE_CODE=CZZQ3-3 JFHG-XXXXX"Where is the west PUBLISHER installer for a specific version of west PUBLISHER (your version may vary); /S is the parameter instructing the INSTALLATION to run silently; and /V"/qn LICENSE_CODE=CZZQ3-3 JFHG-XXXXX" is the parameter instructing the installer to use the provided license code following parameters are also available:INSTALLDIRUSERNAMECOMPANYNAMEN oteAs explained below, you must type backslashes and quotation marks when values for the parameters includes example, /S /V"/qn LICENSE_CODE=CZZQ3-3 JFHG-XXXXX INSTALLDIR=C:\TEST USERNAME=QA-TEST COMPANYNAME=\"THOMSON Reuters \""Where is the west PUBLISHER installer for a specific version of west PUBLISHER (your version may vary); /S is the parameter instructing the INSTALLATION to run silently; /V"/qn LICENSE_CODE=CZZQ3-3 JFHG-XXXXX" is the parameter instructing the installer to use the provided license code CZZQ3-3 JFHG-XXXXX; C:\TEST is the INSTALLATION directory; QA-TEST is the username; and THOMSON Reuters is the company example above shows backslashes and quotation marks around THOMSON Reuters because the name includes spaces.

8 If you use spaces in the values for the COMPANYNAME, USERNAME, or INSTALLDIR parameters, you must type backslashes and quotation marks around those A SILENT UNINSTALLATIONTo run the silent uninstallation for west PUBLISHER , type the following command at a command /x{FE388A3C-8718-49C7-9AE6-AEF2981AD86E} /qbIf you want to perform a silent uninstallation for a different version of west PUBLISHER , contact west LiveNote Customer Technical west PUBLISHER 73 Activating west PublisherAfter you install west PUBLISHER , you must activate the west PUBLISHER license before using the program. You need an invitation code for each copy of west PUBLISHER you activation, west PUBLISHER authenticates the license every 30 days via the Internet. If west PUBLISHER is installed on a computer that is not connected to the Internet, the license reverts to demonstration mode after 30 days. To authenticate the license, west PUBLISHER must have access to the Internet for the last five days of each activate west PUBLISHER , complete these steps:1.

9 Access west PUBLISHER . The message This copy of west PUBLISHER is not registered is displayed. 2. Click OK. The Activate PUBLISHER dialog box is displayed (Figure 3-1).Figure 3-1. Activate PUBLISHER dialog box3. Click Activate. The RealLegal Login dialog box is displayed (Figure 3-2).8 Activating west PublisherFigure 3-2. RealLegal Login dialog box4. Type your My RealLegal user ID and password in the user ID and Password text boxes and click Login. The Register RealLegal PUBLISHER dialog box is displayed (Figure 3-3).Figure 3-3. Register RealLegal PUBLISHER dialog Type the invitation code in the I have received an Invitation Code from RealLegal and my Invitation Code is text box and click Next. The Subscription Name dialog box is displayed (Figure 3-4).Activating west PUBLISHER 9 Figure 3-4. Subscription Name dialog box6. A subscription name is entered for you in the text box.

10 Type a different subscription name, if desired, then click Finish. A message indicating that your invitation has been accepted and the software is now registered is Click Done. The message Registration completed successfully is displayed. 8. Click OK. The west PUBLISHER window is Activating west PUBLISHER If You Have RealLegal PUBLISHER Installed4 Activating west PUBLISHER If You Have RealLegal PUBLISHER InstalledIf you have RealLegal PUBLISHER 4 installed on your computer, you can upgrade to west PUBLISHER by using the same invitation code to activate west PUBLISHER that you used to activate RealLegal PUBLISHER 4. RealLegal PUBLISHER 4 remains installed on your computer, though you can only be logged into one version at a time with the same has been taken to prevent loss of data but it is still recommended that you make a backup of your data. The default location for your files varies depending on your operating system.