Whitepaper: Enterprise Vault Discovery …

1 : Enterprise Vault Discovery accelerator and Clearwell A ComparisonWhitepaper: Enterprise Vault Discovery accelerator and Clearwell A ComparisonAugust by Dan Levine, Principal Engineer & Miguel Ortiz, Esq., eDiscovery SpecialistGlobanet 15233 Ventura Blvd., Ste. 1140 Sherman Oaks, CA | : Enterprise Vault Discovery accelerator and Clearwell A ComparisonIntroduction .. 03 Collections and Data Sources .. 03 Legal Hold .. 03 Search .. 04 Clearwell Analytics and Early Case Assessment .. 04 Review and Transparent Predictive Coding .. 05 Redaction .. 05 Export and Production .. 05 Feature Comparison: Discovery accelerator vs. Clearwell .. 06 Conclusion .. 07 About Globanet .. 07 Table of : Enterprise Vault Discovery accelerator and Clearwell A ComparisonIntroductionIn 2006, after establishing its presence as the market leader in electronic archiving, Symantec introduced Enterprise Vault Discovery accelerator .

2 Discovery accelerator began as an easy-to-use utility that provided legal users with the ability to search through data archived and indexed by Enterprise Vault . Symantec continued to improve and fine-tune Discovery accelerator for more than five years before acquiring Clearwell Systems in s acquisition of Clearwell enabled the company to expand its ediscovery product line to better serve the different needs of its ediscovery customers. Enterprise Vault Discovery accelerator remains a powerful tool for organizations that use Enterprise Vault , allowing them to search, preserve, review and export items that reside in the archive. For organizations that require more advanced litigation support, Clearwell provides organizations with the ability to collect data from multiple sources outside of Enterprise Vault , conduct robust searches, issue legal hold notices and preserve items in Enterprise Vault as well as other whitepaper does not endorse one product over the other.

3 It is intended as a guide for customers seeking to determine which Symantec ediscovery tool is best suited for their specific needs. Collections and Data SourcesBoth Clearwell and Discovery accelerator can collect data from Enterprise Vault . However, Discovery accelerator can only review data that is present in Enterprise Vault , which typically consists of messages (Exchange, Domino and SMTP) and archived data from file servers and SharePoint. Third-party solutions, such as Globanet Merge1, have extended Enterprise Vault s ability to address certain data types that that Enterprise Vault was not designed to natively ingest (such as Bloomberg, BlackBerry messaging and more), but Discovery accelerator is still ultimately limited to data in Enterprise Vault s archives.

4 Clearwell can collect data from a significantly larger number of targets, including direct collections from Exchange, Domino, file shares, SharePoint, Windows and Mac workstations and, using additional optional connectors, a number of other data sources. While both platforms can search through more than 400 attachment types, only Clearwell can perform optical character recognition (OCR) on documents during processing. Clearwell s targeted collections enable collection administrators to target specific custodian sources and filter collections by date, file type and keyword. Collections can even be run over the network or, for off-network custodians, from a Mac or Windows computer, using the onsite HoldDiscovery accelerator users have the option of enforcing legal holds for cases by implementing a physical legal hold on the data within a case.

5 The items are then prevented from expiration or deletion from Enterprise Vault until the legal hold is released by an administrator. This is a critical feature for many organizations, because it provides them with the ability to freeze data in order to comply with litigation or Discovery requests without having to necessarily rely on or alert custodians of a legal hold. Although in-place legal holds were previously unavailable in Clearwell, a recent update has added this valuable feature, provided that the data in question resides in the Enterprise Vault also has additional legal hold notification capabilities that are not present in Discovery accelerator , such as the ability to automate and manage the critical process of issuing legal hold notices, tracking acknowledgment of notices and collecting critical information from custodians about other data sources or relevant custodians.

6 The Clearwell Legal Hold Module streamlines the legal hold notification process by creating a defensible and repeatable workflow. Administrators can create legal hold notifications that optionally include attachments and surveys requiring responses from custodians who are subject to legal holds. Clearwell also gives administrators the ability to track legal holds by case or custodian, and generates a Defensibility Report for ease of review. : Enterprise Vault Discovery accelerator and Clearwell A ComparisonSearchDiscovery accelerator and Clearwell also differ in their search capabilities and methodologies. The fundamental component of Discovery accelerator is a case, within which virtually all operations occur. Once a case is created, administrators can apply legal holds, perform ad hoc and/or scheduled searches and assign the resulting items to users with differing assigned roles.

7 For example, Discovery accelerator allows for word- and phrase-level searches in addition to Boolean operators and other search criteria, including custodian, size, date, quantity of attachments and more. Discovery accelerator also offers Discovery accelerator Analytics, which is less of an analytics engine and more of an enhanced search methodology that leverages SQL full-text indexing. The data set associated with a case is placed in a temporary SQL database, and the contents are indexed, which allows for more robust searching. Reviewers can then build rules that perform automatic marking and tagging. For example, a rule might automatically search for all messages that contain the words poodle, Doberman and dachshund and tag them as dog.

8 Clearwell administrators also begin by creating a case to generate and review a data set. However, Clearwell s search and review features are more comprehensive than Discovery accelerator s, including discussion threads; topic clustering; custodian and group communication analysis; and concept search. With each Clearwell search, documents can be instantly viewed by discussion, participant, topic and file type. This allows users to get a more contextualized view of the documents in the data set and assists in creating a more intuitive way of creating additional searches. Clearwell also expands on Discovery accelerator s search capabilities with Transparent Keyword Search and Transparent Concept Search. With Transparent Keyword Search, reviewers can use the keyword search preview to selectively include relevant variations or exclude false-positive variations.

9 This is useful when using wildcards in keyword searches. For example, if a reviewer is searching for fals*, he or she can select specific variations of the keyword that are applicable to the search. Depending on the selections, false and falsify may be retained, while falsetto may be Concept Search is another innovative means of analyzing a data set. While Discovery accelerator allows users to use previous searches as templates for subsequent ones, Clearwell s Transparent Concept Search allows users to find the terms that frequently occur in conjunction or proximity with previous search terms. This allows users to contextually refine the concept search by previewing the most frequently occurring terms and selecting only relevant terms.

10 With both Transparent Keyword Search and Transparent Concept Search, Clearwell automatically documents which terms are included and excluded, and provides defensible reports detailing the search results. Clearwell Analytics and Early Case AssessmentWhile Discovery accelerator offers the Discovery accelerator Analytics extended search functionality (described under Search see above), it offers no true Analytics functionality, an area in which Clearwell excels. Clearwell provides a number of tools to help uncover case details, including review of discussion threads; topic clustering; custodian and group communication analysis; concept search; and more. These tools also enable reviewers to chart the data that has been collected, processed and/or reviewed in order to uncover additional facts by looking at the information collected in a case from a variety of : Enterprise Vault Discovery accelerator and Clearwell A ComparisonReview and Transparent Predictive CodingClearwell and Discovery accelerator both provide reviewers with the ability to view documents in a near-native format without requiring each application to be loaded on a reviewer s workstation.