WHY YOU SHOULD CHOOSE DHL AIR FORWARD …

1 Why you SHOULD CHOOSE DHL AIR FORWARD DELIVERING RELIABILITY. Your Questions Answered DHL AIR FORWARD AT THE SPEED YOU NEED. Why SHOULD I use a freight forwarder like What if I can't afford Air Freight? . DHL Global Forwarding? A combination of AIR, OCEAN, GROUND. There are many components in the supply FORWARD to maximize efficiency, with the chain. We eliminate all the pain and effort emphasis on the AIR component to ensure associated with dealing with carriers, customs, speed to market. By combining our products compliance, paperwork, etc. ensuring quality we can offer a seamless mix of transport through control of the supply chain. We can modes to match delivery schedule and offer you added value services as standard cost requirements.

2 Including insurance, transport to/from Exceptional Global Reach Deep Sector Expertise Leading Portfolio of airports and security services. What happens if my shipment is delayed? PRODUCTS AND SOLUTIONS. We are committed to lead times and take DHL AIR FORWARD runs Our in depth sector expertise In addition to our If my cargo is lost or damaged will steps to overcome delays through block from every major market means we can add real value comprehensive range of DHL Global Forwarding refund me? space agreements or by alternative routing Freight Forwarders and Carriers have limited where possible. However, when a delay is around the globe with to your business. services including blended liability under international conventions for unavoidable, we will work proactively with 15,000 consolidation flights air-ocean, road haulage, the loss or damage of goods.

3 In the case of you to agree a suitable delivery time. every week more than any cargo insurance, security an incident, your compensation is normally other operator. services and screening calculated against a standard' liability clause. How do I find out where my shipment is? solutions we also offer: For this reason, we offer DHL Cargo DHL Interactive (DHLi) enables you Insurance to cover the gap between to book, track and report on your shipments standard liability and the full value of anytime, anywhere, giving you a consolidated With over 850 offices, Sector specific expertise Online information, customs your goods. Your local Sales Rep can view of your goods. we are always where you includes Automotive, brokerage and bonded provide full details and cover.

4 Need us. Energy, Chemicals, Retail, warehousing no other Why do I have to pay fuel surcharges? Technology, Consumer, company has a broader range. Are there any restrictions on what I can ship? Fuel prices can alter due to factors such as the Our reach and range of Engineering and Need more information about DHL AIR FORWARD ? The size and weight of your shipment might time of year or International events. In order service means you only We can ship products as Manufacturing, Life Sciences Talk to your local Sales Rep or contact our restrict how quickly we are able to move it to minimize this impact, we quote as low a deal with one company, a consolidated cargo and and Healthcare. AIR FORWARD experts at through the air, and some goods are regulated rate as possible and add the minimum amount giving you greater control then break them down and by international law.

5 However, we will work of surcharge possible to cover the actual over your supply chain. Security and compliance are distribute them using our with you to meet your requirements. increased fuel costs. important to us, that's why DHL Door-to-More . As part of Deutsche Post we have highly experienced product in our controlled What will I see on the invoice? DHL we promise sound experts in customs and environment. We can offer all-in pricing to make your financial backing and regulations to ensure freight invoices clearer. We want to ensure there are stability. Charter solutions for oversize, moves quickly and securely. no surprises so you can accurately predict heavyweight cargo, dangerous what you will pay.

6 Goods, perishables, valuables. 4090 A5 Customer Air 1-4 11/10/2013 13:08. Client: DHL Art/Creative Director Copywriter Job No: 4090 Version: v7 Artworker/Digital Account Manager Proofreader Date: 11/10/13 Roger Expect more from your More Air Freight Services Air Freight partner Than Any Other Carrier dhl air FORWARD dhl air FORWARD Today's dynamic global markets demand an As well as access to the greatest global network, DHL AIR FORWARD provides a range of valuable AIR FORWARD is a category of products that predominantly use an air mode and offer a choice DHL Air Combined additional services. Whatever your ambitions or plans, we have the scope to support them: of delivery speeds. Whether your goods need PRIORITY speed or SPECIAL HANDLING, we have A combination of AIR, OCEAN, GROUND FORWARD to maximize efficiency, with the emphasis Air Freight partner who is able to take on a solution that suits your requirements.

7 On the AIR component to ensure speed to market. By combining our products we can offer a more of your logistics load. seamless mix of transport modes to match delivery schedule and cost requirements. We work with you to understand all your requirements and provide a dedicated service contract. DHL Air Priority DHL THERMONET. The challenge is to find a supplier able to We consolidate Air Freight from various countries at regional hubs with guaranteed uplifts. For time sensitive cargo DHL AIR PRIORITY Is the global standard for temperature-controlled DHL Door-To-More DHL SEAIR. offer increased capacity across more routes Our Door-to-More product is an easy-to-use direct distribution service with all-in-one booking is the right choice.

8 It includes priority handling life sciences air freight, delivers unparalleled Combines DHL's leading intercontinental Combines the speed of AIR FORWARD . and the online application gives you end-to-end visibility of each item. at origin, first flight out, expedited clearance visibility supported by a worldwide network of transportation capabilities with our Products with the economy of OCEAN. worldwide, who strikes the right balance We can blend Air and Ocean Freight to provide a seamless mix built around your schedules and and delivery at destination to ensure fast door Good Distribution Practice (GDP) certified life comprehensive ground distribution FORWARD . This Product offers the ideal between budgets and outstanding service cost requirements.

9 To door performance. sciences stations, regulatory compliant customer network. DHL DOOR-TO-MORE balance for improved transit times over quality, and provides a single, dedicated point We lead the industry in investing in security screening. DHL Air Connect procedures, 24/7/365 proactive shipment provides end-to-end transparency and conventional Less than Container Load monitoring and intervention, managed through helps shorten your delivery time to (LCL) movement at a considerably lower of contact that will save you time. By building our own ULDs on major routes, we prevent individual consignments from being split. With over 17,000 scheduled departures per This ensures faster direct recovery times, reduces the risk of damage or theft, and optimizes unit the industry's only purpose-built IT system, market cutting supply chain costs.

10 Cost than pure air freight. week from over 250 city pairs DHL AIR. That's why more international businesses are choosing charges by combining dense and lightweight cargo LifeTrack. Note: DHL DOOR-TO-MORE can also use Ocean mode. CONNECT is the right balance of speed and DHL Global Forwarding as the air freight partner. Around the world, we invest in our own teams of dedicated, DHL airport-based staff to ensure that efficiency for moving a wide range of shipments DHL LIFECONEX. AIR FORWARD always delivers high levels of safety and security. So when our customers trust The DHL DOOR-TO-More Advantage With over 15,000 consolidation flights every week and door to door to every major marketplace DHL LifeConEx is our premium their Air Freight to us, it will be managed by us, not by airport ground handlers or airline staff.