Wire Service User Guide - ATB Financial

1 wire Service user Guide2 wire Service user GuideContents3 Getting Started with ATB s wire Service3 wire Systems and Routing Instructions3 Bank Look-up Tool3 Cut-off Times4 Security and Controls4 Enhanced Security4 Anti-Money Laundering (AML) and FINTRAC5 Sanctioned Countries5 Large Dollar Wires Notice Period5 Foreign Exchange Limits6 Sending and Receiving Foreign Exchange Wires6 Alerts7 Limits8 Workflow Approval8 Workflow Approval - Example10 Granting Access to wire services and Workflow Approval12 Managing Wires12 Create a Single Wire15 Bank Lookup (optional)16 Create a wire Template18 Create Multiple Wires21 Pending Wires23 Outgoing Wires History24 Incoming Wires Details25 Contact Us26 Appendix A Available Currencies27 Appendix B Sanctioned Countries List28 Appendix C Bank Instructions30 Appendix D FAQs3 wire Service user GuideGetting Started with ATB s wire ServiceATB s wire Service enables you to transfer funds quickly and securely from your desktop.

2 It is a convenient and safe way to execute important large dollar, time sensitive payments to your suppliers, business partners or employees around the world. Wires also offer the ability to add remittance information to a payment that can be received by the beneficiary to provide additional details regarding what the payment is are irrevocable payments that provide certainty to the beneficiary that they can use the funds the moment they are available and that the payment will not be reversed or returned. This is important for those payments that will be relied upon by the beneficiary for later transactions or decision Systems and Routing InstructionsATB Financial processes wires through domestic and global systems to ensure your wire is processed as quickly as possible. ATB s wire Service requires different routing instructions depending on the currency and destination of your wires require:1) Beneficiary Name2) Beneficiary s physical address (no boxes).

3 3) Beneficiary Bank Account Information as follows: For Canadian Destinations - bank#, transit#, and account#. For US destinations To send a USD wire :ABA/RTN/FW number and account#. To send CAD or any other currency: SWIFT ID and Account# ( : ACCT NB / IBAN / CLABE). For International destinations - SWIFT (also known as ISO 9362, SWIFT-BIC, BIC code, or SWIFT ID) and Account# ( : ACCT NB / IBAN / CLABE). Bank Look-up ToolATB s bank lookup tool provides up to date details regarding a beneficiary s bank routing information. ATB recommends using this tool to ensure the accuracy of a beneficiary s bank information, helping with the successful delivery of a wire . For example, for a Canadian destination wire , if you have only the transit and bank name this tool will provide you with the beneficiary bank s TimesThe following details apply to wires submitted through ATB Online Business: Wires submitted before 2:00pm Mountain Standard Time (MT) will be processed the same day.

4 Wires submitted after 2:00pm MT or on a non-business day will be processed the next business day. Exceptions to the above processing times include but are not limited to, wires sent to AML sanctioned countries, wires sent from accounts with Non-Sufficient Funds (NSF) and wires with incorrect information. Only CAD and USD currencies are available after 2:00 pm MT and can be future dated. Foreign exchange wires cannot be future cut-off times are met, wires sent to a Canadian destination are guaranteed for same-day value unless exceptions noted above apply. Wires sent to US or International destinations where exceptions do not apply are only guaranteed to be sent by ATB Financial the same-day. Delivery times will vary by country and Financial Service user GuideSecurity and ControlsATB Financial will have already setup your online profile with required Workflow Approvals based on consultation with your company s authorized signing authorities and Administrator.

5 This means that in addition to the user creating and submitting the wire , one or two different Users may be required to approve its release to ATB for processing. Please discuss with your Financial may have also programmed maximum wire limits (business-level limits) for your company s online profile. Any wire that exceeds this limit will be rejected by the system. Please discuss with your s wire Service provides many features for you to manage your online wire process. These flexible features will enable you to segregate duties, create workflows and manage role-level limits. The Service also has real-time reporting, auditing and tracking capabilities for additional security and SecurityKeeping your online business banking safe is a top priority for us. With our Enhanced Security solution, once the system detects a sensitive transaction, a passcode will be sent to your registered phone number via SMS text or automated phone call, depending on your preference.

6 When you enter the passcode in ATB Online Business, the transaction proceeds. The verification process takes only a few additional seconds from start to are considered a sensitive transaction and will be authenticated with Enhanced Security. The following Enhanced Security triggers apply to the Wires Service : Each non-template wire submitted Each wire template createdWires sent using an existing template will not require authentication as they have already been authenticated during the setup of the by step enrollment instructions are available in the Enhanced Security Quick Laundering (AML) and FINTRACAny user who will be approving wires and is not setup with ATB as a signing authority, is required to provide specific information to ATB. This information will be provided through an implementation form during initial setup.

7 If a user is created or updated afterwards, the following details about the user MUST be submitted to ATB. This information can be provided through a new implementation form, via email or by telephone. Full name Home address Home phone number Occupation (brief description required) Date of birthTo meet certain AML and fintrac requirements, wires submitted to ATB Financial for processing must contain accurate beneficiary information including account holder name and address. A wire could be returned by the beneficiary s bank if the information does not match their Service user GuideSanctioned CountriesThe Canadian Government, United Nations and United States Government have imposed sanctions on certain countries. ATB Financial is required to comply with certain prohibitions as a result of these sanctions, including but not limited to, prohibition of the export of arms and related materials, prohibition of the provision of technical assistance relating to the manufacture, maintenance or use of arms and related material, and the prohibition of dealing or assisting in the sale of prohibited goods or commodities.

8 You must ensure that no wire sent violates any of these you need to send a wire to a country on ATB s Sanctioned Countries List as shown in Appendix B, then download and complete the Sanctioned Countries Questionnaire and email to along with any supporting documentation immediately after you have submitted the wire to ATB. The form can be found on the Single Wires page in ATB Online Business or, on the Help page for ATB Online : Any wire submitted to a Sanctioned Country will be held by ATB and not processed until all required information has been Dollar Wires Notice PeriodTo effectively manage large cash flows and ensure timely processing of wires, ATB Financial requires the following notification periods be strictly adhered to for wires in any *Notification Required$ $ business day before effective dateGreater than $ business days before effective date*Amount is the daily cumulative amount of all wires sent from an account with the same effective must include effective date, transit #, account # and dollar amount.

9 Notification can be sent via email to Exchange LimitsATB s wire Service can process wires in 27 global currencies. The following limits apply to all foreign exchange to USD or GBP g $50, CAD maximum per wireCAD to all other currencies g $10,000 CAD maximum per wireUSD to CAD g $50, CAD maximum per wireIf you need to send a wire that exceeds these limits please contact ATB Financial Markets @ 1-855-282-3939 or send an email to exchange wires must debit a CAD account. USD Accounts can be debited for USD or CAD wires you are sending USD funds on a regular basis, we recommend opening a USD account and sending wires directly from that : If funds are not available in your account or an attached credit facility, the wire will be rejected by ATB during processing. It is important that you check the Outgoing Wires History section for the most up to date status of a Service user GuideSending and Receiving Foreign Exchange WiresWires that you create online will be assigned an indicative spot rate.

10 The final rate will be determined after going through your workflow approvals and being submitted to ATB Financial for wires that are in currencies different from the receiving account s currency will be converted and posted at the spot rate at time of Financial strongly recommends the use of our Alerts Service when using ATB s wire Service . Using our Approval Pending alert, Users can be notified via email that a wire is awaiting approval. This will help ensure the timely processing of your outgoing wires. Only once fully approved can a wire be sent to ATB for Incoming wire alert can be used to notify Users when a wire has been posted to an account. Users can then login to ATB Online Business to view important information through our Incoming wire Details page and proceed accordingly. Due to the time sensitivity and large amounts associated with wires, ATB suggests creating an Incoming wire alert with criteria of greater than $0 so you are alerted to all incoming wires posted to your here to download the Alerts user Service user GuideLimitsATB Online Business has two tiers of limits:1.