A LENDER’S TUTORIAL

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A LENDER'S TUTORIAL . 1. Table of Contents Page how to navigate the Eligibility . .. ... 3. how to navigate the Eligibility Links In .. . ... .3. Search Link .. . . .. . . .. 4. Automated Certificate of Eligibility (ACE) Link. .. .. 10. How to Respond to a Return Letter. . .. . . ..25. How to Submit Requested Documents . . . .. ..25. Calling the Eligibility Center ... 25. COE Status ....................... .26. Common COE Errors .. 27. Suggested Documents to Upload . . ...29. Required Service .. .30. Restoration of Entitlement .........31. Most Common Error .. .........33. Acceptable Types of Evidence . . ....34. Miscellaneous Information . . 35. 2. how to navigate the Eligibility Links The Search option allows the user to quickly obtain an existing approved Certificate of Eligibility (COE).

How to Navigate the Eligibility Links – In Detail . When the user enters WebLGY, a page of links will appear. To obtain a COE, use the options listed under Eligibility –– Search and ACE. This tutorial explains both options in detail. SEARCH: The Search optionallows the user to quickly obtain an existing approved COE for a particular eteranV .

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