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From Measurementand ReportingtoManagementand ImprovingAPe rf orm ance ManagementFr am eworkfor Stat ean dLocal :Performance management Commission 5/25/10 3:25 PM Page 1From Measurementand ReportingtoManagementand ImprovingAPer form an ce ManagementFr ameworkfor Sta teand Local :Performance management Commission 5/25/10 3:25 PM Page 3Copyr igh t2010 by theNatio nal Perf orm ance Manag eme nt Advisory Commission203 North LaSalle Stre et, Suite 2700Chicag o,Ill ino is com rig hts rese rv Natio nal Per formanc eMan ag emen tAdvisory Commissionencour age sgovern ments to use and rep rod uce this mate rial freely in govern -ment do cum ents. An yother use ofthis material is prohibitedwithout written permissionfrom the pub lishe ary ofCong ress Con trol Numb er: 2010928402ISB N978- 0-89125- 303-7Pri nted in the Un ited State sof Ameri spu blicatio nis wr itten with theund erstandingthat neither the publishe rnor the authors are engage din re nde rin gleg al advice.

FromMeasurementandReportingto ManagementandImproving APerformanceManagementFramework forStateandLocalGovernment: National Performance Management Advisory Commission

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