Competency-Based Development Guide
1 Revised 1/2012 Competency-Based Development Guide Creating a World-Class Workforce Georgia State Government 2 Revised 1/2012 Table of Contents How to Use This Guide ........................................ ........................................ ..................................... 3 Overview of Development Planning ........................................ ........................................ .................. 4 Individual Development Plan (IDP) Sample Worksheet ........................................ ............................. 7 External training ........................................ ........................................ ........................................ ....... 9 Development Activities & Resources Statewide Core Competencies Customer Service.
External Training In addition to the on-the-job development activities and books that are provided for each individual competency below, external training opportunities may be available to help if skill development is the issue. The vendors/organizations listed below offer a variety of training and development programs
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