Global telecommunications study: navigating the …

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Global telecommunications study : navigating the road to 2020. About this report The 2015 Global telecommunications study has been conducted by EY to monitor and evaluate the evolving views of business leaders across the Global telecommunications industry. To give a firsthand industry perspective, senior executives from 40 companies in Africa, Asia, Europe, the Middle East and North America participated. These included not just the major operators in these regions, but also wider sector stakeholders, including technology providers and industry experts. We conducted in-depth interviews with all these participants, supported by insights and analysis from EY's sector professionals and secondary research sources. Quotes highlighted throughout the study are from the interviews and are not attributed because we have promised our participants anonymity. The following report collates the outputs of the interview process in both qualitative and quantitative terms, providing insights into industry dynamics, operator strategic priorities and key initiatives such as customer centricity, new services development and attitudes to inorganic growth.

Global telecommunications study: navigating the road to 2020 7 Executive summary Taking the pulse of the industry The telecommunications industry is continuing to change at

  Study, Telecommunication, Global, 2200, Global telecommunications study