Handbook for Basic Process Improvement
HandbookforBasic ProcessImprovementMay 1996Handbook for Basic Process ImprovementiTable of ContentsSectionPageIntroduction1What is the new Handbook for Basic Process Improvement ?1What is a Process ?1Who owns processes?2What is Process Improvement ?2How does Process Improvement benefit the organization?3How does an organization get started on Process Improvement ?3What s in the Basic Process Improvement model ?4Step 1: Select a Process and establish the Process Improvement objective 7Step 2: Organize the right team11Step 3: Flowchart the current process17Step 4: Simplify the Process and make changes19Step 5: Develop a data collection plan and collect baseline data21Step 6: Is the Process stable?
The Basic Process Improvement Model is much more detailed, in keeping with the “how to” approach used in the new handbook. Together, the model and handbook explain the actual actions teams must take to improve a process. Before diving into the step-by …
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