Transcription of Handbook for Basic Process Improvement
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Handbook for Basic Process Improvement
HandbookforBasic ProcessImprovementMay 1996 Handbook for Basic Process ImprovementiTable of ContentsSectionPageIntroduction1 What is the new Handbook for Basic Process Improvement ?1 What is a Process ?1 Who owns processes?2 What is Process Improvement ?2 How does Process Improvement benefit the organization?3 How does an organization get started on Process Improvement ?3 What s in the Basic Process Improvement model ?4 Step 1: Select a Process and establish the Process Improvement objective 7 Step 2: Organize the right team11 Step 3: Flowchart the current process17 Step 4: Simplify the Process and make changes19 Step 5: Develop a data collection plan and collect baseline data21 Step 6: Is the Process stable?
The Basic Process Improvement Model is much more detailed, in keeping with the “how to” approach used in the new handbook. Together, the model and handbook explain the actual actions teams must take to improve a process. Before diving into the step-by …
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