IMPROVING PERFORMANCE WITH LEAN …

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The 8 Sources of Waste and How to Eliminate Them IMPROVING PERFORMANCE with lean management TECHNIQUESBY SHAYNE KAVANAGH AND DAVID KRINGSDecember 2011 | Government Finance Review 19Waste makes organizations less able to achieve their objectives; it uses limited resources in ways that do not contribute to the organization s overall goals. lean is an organizational PERFORMANCE management system characterized by a collaborative approach between employ-ees and managers to identify and minimize or eliminate activities that do not create value for the customers of a busi-ness process, or stakeholders. One way lean organizations strive toward their goal of perfection is by remaining con-stantly aware of waste so it can be avoided or eliminated. The lean philosophy identifies eight sources of waste that detract from the value a customer receives from a business process. Educating employees about the eight sources of waste and conducting team-based reviews of business processes to look for and correct them can yield substantial benefits.

The 8 Sources of Waste and How to Eliminate Them IMPROVING PERFORMANCE WITH LEAN MANAGEMENT TECHNIQUES BY SHAYNE KAVANAGH AND DAVID …

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